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Zymmetrical need to stop this happening.

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sharpshot:
Just found two more photos in my portfolio that were not uploaded by me.  I like zymmetrical but this is not good enough.  This problem needs to be fixed permanently or I will lose confidence in your site.  Do other people have my photos in their portfolios?

Here's the two that need to be put in the correct contributors portfolio.

http://www.zymmetrical.com/art/photos/photos-objects-isolated/fileid/zyimgobi00353/

http://www.zymmetrical.com/art/photos/photos-objects-isolated/fileid/zyimgobi00356/

zymmetricaldotcom:
Hi,

Sorry about that, I just checked and a big thumbnail transfer run last night went a little crazy in the middle.  The files in question were always attributed to you, the small preview thumbs just became overwritten.     I am working on tracking and correcting this, it just seems like a hiccup in the image processing caused this - temporary and not a widespread thing (famous last words).


Thanks

zymmetricaldotcom:
Just a followup, I turned these two files to 'offline' temporarily so they are at least not showing anyone wrong thumbs, until I fix it.   

If anyone notices anything like this (not that I doubt you'd be in contact lol), please do let me know. We recently changed the system so on our European mirrors (zymmetrical.co.uk, zymmetrical.it, zymmetrical.de, zymmetrical.fr, zymmetrical.pl, zymmetrical.nl), thumbs are now physically located on European-based servers. This means a big increase in page download speed if you access the mirror that is on your side of the pond:

try browsing www.zymmetrical.com/art/photos/
vs
www.zymmetrical.co.uk/art/photos/

and you should notice an increase in the loadtime moving through the thumbs, depending on where you're located.

The hangup: synchronizing the thumbs across the servers had an issue, hence the 'wrong thumbs' problem in this thread.   As mentioned, I believe it's not a widespread thing, but you as the owners of your images would know instantly if there are wrong thumbs showing, so don't hesitate to speak up if you find one.

Thanks

sharpshot:
I appreciate your quick response.  Isn't there a way to stop this happening?  This is the second time I have seen photos in my gallery that have nothing to do with me.  I use lots of sites and this doesn't happen with them and I am sure they are dealing with a lot more images.

On a positive note, I have had my first few sales with zymmetrical and now have $28 in my account, so you are starting to get that right :)

zymmetricaldotcom:
Well in my defense I think we are the first to geo-locate our thumbs for a faster browsing experience. :)  It is good for buyers but makes things a bit more complex with the code.     Yes I'm sorry there is no real excuse for such an issue- we are changing things daily here for the better, and annoying bugs go with the territory. 

I'm sure you can appreciate that a bug like this may be hard for us to catch upfront because we don't know your photos in our heads like you do, so there would be no immediate flags for us other than getting feedback like you've given. Preventative steps for the future have been taken in this case.

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