Agency Based Discussion > Zymmetrical.com

Zymmetrical questions

(1/1)

sbonk:
I am beginning to upload to Zymmetrical. I have two questions I hope someone can answer for me.

1) Keywords - It seems that the first 20 keywords are taken from IPTC data. I uploaded a few photos and need to change these. I see the keywords that were taken from IPTC data. When I go into the moify keyword option, there are 20 blank boxes. If I want to add 1 keyword, do I have to repeat all the ones that already exist too? I tried one as a test, but the new keywords I added have not taken effect. How does this work?

2) I cannot FTP. Below is the error I get. Has anyone else experienced this?

Response:   220 Zymmetrical FTP Server ready...
Command:   USER sbonk
Response:   331 User name okay, need password.
Command:   PASS *******
Response:   530 Not logged in.
Error:   Could not connect to server

SStevenson:
I had the same problem with their FTP upload, too, and I sent a note to them about it.  I got the following response from Keith...

"It seems our FTP server is not registering the new artist accounts in it's database as it should be - we are investigating and I will drop you a note when this is repaired."

I checked earlier today and it still wasn't functional, but they are working on it.

zymmetricaldotcom:
Yes the FTP is being touchy again lately, it did not automatically set up the upload directory for the last while - I am working on this, and if it takes too much longer before a permanent solution is reached, I will just manually create the FTP accounts for people missing them.

For keywording, it's best explained here- http://www.microstockgroup.com/index.php?topic=3077.msg27796#msg27796.    It's been very hectic lately, but we will try and make things more clear on the Art Manager page on zymm and on our wiki.

sbonk:
Thanks for the responses.

Navigation

[0] Message Index