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Author Topic: approval time  (Read 2740 times)

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« on: April 10, 2014, 08:34 »
0
Hello there ! I have images waiting for approval on 123rf from 15 march ... it this usual that it takes so long ? It used to be faster before.


Ron

« Reply #1 on: April 10, 2014, 08:42 »
+1
Yes, takes a while, send them an email and they will be reviewed in 24 hours.

« Reply #2 on: April 10, 2014, 08:55 »
0
Yep, that's too long.  They're one of the quickest in the industry for review times.  As Ron suggested, send them an email.

« Reply #3 on: April 10, 2014, 09:10 »
0
thank you ! I will :)

« Reply #4 on: April 14, 2014, 17:32 »
0
I also have some that have been languishing since  5 April.  What i am finding also is that images submitted through the mobile app are getting approved almost immediately, but anything submitted through the website just gets stuck in the queue

DC


« Reply #5 on: April 14, 2014, 18:01 »
0
Same issue here.

I have a batch from March 22 still pending.

I have sent other batches since then, most recently on April 12, and they have all been reviewed.

Not sure what the issue with this one particular batch is.

w7lwi

  • Those that don't stand up to evil enable evil.
« Reply #6 on: April 14, 2014, 18:43 »
+1
I've a batch of 9 images pending since March 10.  Why should we have to send an e-mail to prod them along?  They're not all that great of an agency to begin with.

« Reply #7 on: April 14, 2014, 20:04 »
0
They review only after sending mail.
And they rejected much more as before.
SS naci...inspector on work here as well ?
Because SS accepted the same photos just like that.

« Reply #8 on: June 15, 2014, 07:30 »
0
Is there anybody out there from 123 to answer all these delay to review  pending submissions. Me from 23th may!

« Reply #9 on: June 15, 2014, 07:38 »
0
I just had a batch approved, took a week. Interestingly, I still have 2 pending.

« Reply #10 on: June 15, 2014, 17:32 »
0
After a long hiatus, in May I started uploading work to 123rf again.

May 21st I contacted support because I noticed new images are put at the very back of the search results if you click the "New" tab - the very opposite of what I'd expect.

New images do appear a bit closer to the front by relevance (the default) and other criteria (Variety), which explains the sprinkling of sales from the 300 or so new images I uploaded.

May 26th support wrote back that they'd forward the issue to IT for "further investigation and will revert back to you once we have resolved the matter"

I haven't heard back. New images are still at the back and I haven't uploaded since then as it seems like a bad idea to have new work buried like this.

I can only guess that they don't think this is a priority - a search in upload (or approval date) order is about as simple as it gets - no secret sauce involved - and yet the problem isn't fixed.

I'm very disappointed that they just have just let this sit. I'll let my existing work sell and wait for some notification of a bug fix before I resume uploading


« Reply #12 on: June 16, 2014, 01:48 »
0
Anglee

I just submitted yet another ticket to support with the following message:

"I submit images on a weekly basis, primarily to ensure a constant, evenly spaced addition of images to my portfolio. It is thus a concern to me to notice that once again none of my EVO submissions were reviewed for the last 50 days. I have several batches of EVO images pending since 27 April. This is an on-going problem, always with the same excuse as to why they were not reviewed. The EVO collection is the premium collection and I feel this must be treated as such by 123RF, especially with regard to reviewing. Can you please look into the problem."

Why do 123RF ONLY review EVO submissions after a request to do so? This is an ongoing problem for a long, long time. Please this needs to be resolved.



 

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