This is really concerning me - just did a check on some of my better selling files ("Faved" ones) and found a number of them don't even work! Sure, the thumbnail is there and it will show up in a search, but when you click on it to go into the files details it's a broken link that doesn't even associate the file with my account and says the photographer was registered in 1969! eg:

http://www.123rf.com/photo_8235053_four-electric-elements-on-a-stove-with-one-turned-on.html

The more files I checked, the more I found that are broken. Who knows how many this is affecting overall? I would suggest you guys take a look at some of yours. It's certainly not the majority, but out of about 66 "faved" files, I found 4 broken, plus in just normal files a bunch more broken ones.

I have sent emails to support, will keep you posted as I hear back. REALLY hope 123rf fixes this one QUICK!

Wow, I can't believe it - it appears fixed! Will keep an eye on it longer term though.

Good to see 123rf working on an issue so quickly, nicely done .

All I know is that I made a whopping 36 cents yesterday!! Time to go buy that M & M.

Thought you might feel lonely talking to yourself and having the whole tread on an exclusive basis, so my post just to keep you company.... 

Sometimes you just gotta talk to yourself, you know?! 

I am left wondering how long those images were unavailable for, as I haven't sold them for a while now and were some of my better sellers on 123. At least its fixed now though I guess.


digitalexpression - I know how you feel, I am fed up with agencies ignoring contributors emails. It happens all too often

Quote from: digitalexpression on August 08, 2012, 07:23

I'm glad you got it sorted out with support. I have an image count discrepancy that has been going on for a while now, history says I have had 10 images accepted MORE than what shows up in the portfolio. The last upload is all present and accounted for these are 10 older images that are missing from the portfolio and when I contacted support I was ignored.

Good for you to get a response.

Hey Digitalexpression,

Please provide your UID to me so that we can check it for you.


Thanks,
Anglee

OK. Did that. You don't have any email info in your profile and as far as I know there's no staff listing or individual contact email addresses on 123rf so I sent you a PM here. Nothing. I've stopped uploading. I won't upload again until someone at least gets back to me.