All my subs for Feb are back to 21 cents!! Last months they were 28 c - hardly a fortune but better!
I'm wondering if there is a glitch in calculating Royalties for the new month. Anybody else noticed this?

I have opted out of their partner programme pending an answer....

I was sure we can't opt out... Please, tell me where can I do this

Btw, my cheapest in Feb. is:
February 02, 2014      0.192

One by one that earning and I'm closer to close my account here...

Go to your account and uncheck the tick box for partner programmes.
It took me a while to find it.

I'm being paid at the wrong level - 21.6 cents for a subscription instead of 32.4 cents - and I contacted support to fix it.

The royalty level (4 which is 45%) is correctly shown although I don't think they've updated the RC total for February (I don't write these down but I think it's the same as I looked at last month).

This is computer based rather than some pencil and paper process that needs a human to be there to make it work - can't understand what's so problematic about having the right thing happen at the beginning of the month.

Where is anglee? I went and checked my stats and I am only getting paid at level 1 when I should be getting level 4. And I noticed that I got a whopping 18 cent download for a small non sub.

mine are correct for this month (at least according to their new improved we'll take more rules, not the your sales will double promise), but they have dropped me down to the lowest level to start a few other months in the past.

Just got this e-mail from them:

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Hi there,

Thank you for informing us.
We are aware of the issue with regards to your Contributor level or Subscriptions Earnings, we would like to inform you that our IT department is currently looking into this matter.

Sorry for any inconveniences caused and thank you for your understanding.

Your Submissions & Review Team
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How about an insight into the ridiculously low non subscription payments please.

Quote from: emjaysmith on February 03, 2014, 14:49

Quote from: Ploink on February 03, 2014, 14:34

Just got this e-mail from them:

-------------
Hi there,

Thank you for informing us.
We are aware of the issue with regards to your Contributor level or Subscriptions Earnings, we would like to inform you that our IT department is currently looking into this matter.

Sorry for any inconveniences caused and thank you for your understanding.

Your Submissions & Review Team
-------------

How about an insight into the ridiculously low non subscription payments please.

I asked them that question in addition to the subs errors and they ignored that questions. They responded by simply cutting and pasting a canned response to only anyone who asks about the subs issue. I don't think they have an honest answer for non sub junk sales.  Probably "a negotiates special price"like all ms use.

I got the same email even though I only asked about the non sub sales. When I checked properly though it looked as if my commission level was also too low.
I would be surprised and delighted if we get a proper explanation and even more so if they actually do anything to improve the value of sales to contributors.
I can see this becoming another site which I stop contributing to before too much longer.