Author Topic: Unusual high downloads (520 USD) at 123rf (Read 13087 times)

fotorob · « **on:** February 24, 2016, 02:04 »

Hello,

yesterday I received a single download (pay-as-you-go-licence, size S) for 520 USD.

Some other photographers reported similar high single downloads (480 USD, 540 USD, 271 USD).

It's a bit strange, because I opted out of all partner sales and ELs there.

Does anyone have more information about this?

I sent an email to 123rf, maybe they can provide more info...

Best regards,
Robert

Pauws99 · « **Reply #1 on:** February 24, 2016, 03:09 »

I had one for $17 but $520!!!!!?

Wow

anathaya · « **Reply #2 on:** February 24, 2016, 03:16 »

I also got an unusually high one, for $1.78

BTW, Congratz for big sale!

panicAttack · « **Reply #3 on:** February 24, 2016, 03:20 »

wow congrats!

i really hope it isn't some kind of error/bug.

BelieveInStock · « **Reply #4 on:** February 24, 2016, 04:45 »

Same here. Over $500 for one sale for a standard licence.

anathaya · « **Reply #5 on:** February 24, 2016, 05:06 »

Quote from: BelieveInStock on February 24, 2016, 04:45

Same here. Over $500 for one sale for a standard licence.

Good that you BelieveInStock!

BelieveInStock · « **Reply #6 on:** February 24, 2016, 05:37 »

Quote from: anathaya on February 24, 2016, 05:06

Quote from: BelieveInStock on February 24, 2016, 04:45
Same here. Over $500 for one sale for a standard licence.

Good that you BelieveInStock!

Haha as you can see believing causes miracles

spike · « **Reply #7 on:** February 24, 2016, 05:54 »

Nope, nothing strange here

BelieveInStock · « **Reply #8 on:** February 24, 2016, 07:05 »

UPDATE:

$500 removed today. We deserve explaination and at least some compensation.

Pauws99 · « **Reply #9 on:** February 24, 2016, 07:54 »

Just had my more modest $17 taken back very poor....... perhaps they forgot to take their "cut" off. An apology would be nice but not holding my breath.

Benozaur · « **Reply #10 on:** February 24, 2016, 08:29 »

I closed my account with them after this sort of thing started happening with me. A big sale then a refund, then another refund and no sale...
They were all over the place.

When I give up on an agency I usually just leave my port with them and collect the odd sale - I just stop uploading.
However 123RF is the only site where I actually made an effort to make sure that they deleted my content from their site.

fotorob · « **Reply #11 on:** February 24, 2016, 09:39 »

my 520 usd download seems to have been removed as well :-(

Microstockphoto · « **Reply #12 on:** February 24, 2016, 10:06 »

its obviously an error to receive those amounts. doesnt entitle anyone for compensation either.

BelieveInStock · « **Reply #13 on:** February 24, 2016, 10:19 »

Quote from: Microstockphoto on February 24, 2016, 10:06

its obviously an error to receive those amounts. doesnt entitle anyone for compensation either.

When you find e.g money on the street and return them to the owner, you are entitled to receive 10% of the lost property.

Sean Locke Photography · « **Reply #14 on:** February 24, 2016, 10:24 »

I had a download on January 25th for $21, but I didn't see anything from yesterday, unless it disappears completely from the records.

Pauws99 · « **Reply #15 on:** February 24, 2016, 11:16 »

Quote from: BelieveInStock on February 24, 2016, 10:19

Quote from: Microstockphoto on February 24, 2016, 10:06
its obviously an error to receive those amounts. doesnt entitle anyone for compensation either.

When you find e.g money on the street and return them to the owner, you are entitled to receive 10% of the lost property.

And the relevance is?

Pauws99 · « **Reply #16 on:** February 24, 2016, 11:18 »

Quote from: Sean Locke Photography on February 24, 2016, 10:24

I had a download on January 25th for $21, but I didn't see anything from yesterday, unless it disappears completely from the records.

I had a image removal with a reduction in red type and a new sale by the correct amount this morning. So the original "sale" is shown

fotografer · « **Reply #17 on:** February 24, 2016, 11:53 »

I've got one for 500 too but it hasn't been taken away yet although I emailed them about it.

sgoodwin4813 · « **Reply #18 on:** February 24, 2016, 12:02 »

I've had a whole bunch all for $2.10 over the past several days - I am expecting them all to be refunded or cancelled later but will be happy if they are legit.

Jo Ann Snover · « **Reply #19 on:** February 24, 2016, 12:13 »

Quote from: Pauws99 on February 24, 2016, 11:18

Quote from: Sean Locke Photography on February 24, 2016, 10:24
I had a download on January 25th for $21, but I didn't see anything from yesterday, unless it disappears completely from the records.
I had a image removal with a reduction in red type and a new sale by the correct amount this morning. So the original "sale" is shown

I haven't had any huge sales, but for prior refunds what I have seen is the reversal shown as a negative number in the Gross Earned and Net Earned columns and under that, in red, (Refund for another download).

Unfortunately, they don't connect the refund to the original sale, so you need to go back to find the image in the list with the same sale amount to know what goes with what - although for a $500 sale that'd be easy - I've never had anything over about $30 from 123rf

mantered · « **Reply #20 on:** February 28, 2016, 17:33 »

I had a couple of $100+ sales and after a few days boom ... REFUND :p
they claim it was a credit card fraud.

Canonbabe · « **Reply #21 on:** February 29, 2016, 11:40 »

Quote from: mantered on February 28, 2016, 17:33

I had a couple of $100+ sales and after a few days boom ... REFUND :p
they claim it was a credit card fraud.

They often blame it on credit card fraud and if so, it's their task to protect the shop so that OUR images cannot be stolen. I wonder how they would do it if they had a brick and mortar shop with real goods.

cathyslife · « **Reply #22 on:** February 29, 2016, 11:55 »

Yeah, the contributor gets nothing, not sure if the agency gets anything, but the thief still gets the digital file. I wish they would come up with instantaneous credit card fraud prevention, before the thief gets the merchandise. In a brick and mortar store, at least the merchandise is physical, and could be recovered and given back to the store owner.

Dumc · « **Reply #23 on:** February 29, 2016, 17:11 »

What amuses me is, that someone with stolen CC goes on image spending spree.

Dave · « **Reply #24 on:** February 29, 2016, 23:37 »

Take care there is some kind of CC scam, might be around the exchange rate, so you spend up big when the $ is low, then ask for refund when the $ is higher, had it done to me a few times. Not only do you loose the money you also loose the image because the stocklibrary has no control over your image once it has been downloaded.

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Author Topic: Unusual high downloads (520 USD) at 123rf (Read 13087 times)

fotorob

Pauws99

anathaya

panicAttack

BelieveInStock

anathaya

BelieveInStock

spike

BelieveInStock

Pauws99

Benozaur

fotorob

Microstockphoto

BelieveInStock

Sean Locke Photography

Pauws99

Pauws99

fotografer

sgoodwin4813

Jo Ann Snover

mantered

Canonbabe

cathyslife

Dumc

Dave

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