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Agency Based Discussion => Alamy.com => Topic started by: Dumc on July 27, 2021, 10:11

Title: Cleared balance missing
Post by: Dumc on July 27, 2021, 10:11

Does anyone else has their cleared balance missing. It went down for 10$, then I send them email, and they responded it is technical error and I should see correct amount next day. Next day it went up for 8$, but still 2$ short, I send them another email and they responded with "Our team are working on this, and the amount should appear the same as before soon." 5 days later, I'm still missing 2$

Title: Re: Cleared balance missing
Post by: kall3bu on July 27, 2021, 12:12

Alamy moved to another ship with new exciting 0,02 revenues. So they still have to find out how it works and how to calculate it.
YOUR case just shows that even the usual calculations getting confused for alamy itself either.
Does Alamy still know what it is doing?