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Password verification?

Started by Anita Potter, December 10, 2012, 06:43

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Anita Potter

Started this evening that when I go to check my earnings that it's asking me to verify my password.  It also does it on the balance of account area.

Anyone else seeing this?


Jo Ann Snover

I saw it this evening for the first time. I was logged in and could see other areas, but needed to provide my password again to see the Balance of account section

Anita Potter

#3
In the url address area of my browser it looks like it's pointing to the shopping cart page.  Probably a glitch.  I'm going to email support on it.

*edit*

It's not in the address bar it's in the breadcrumb area and I just emailed them.  Hopefully they'll get this sorted out.

ShadySue

I'm getting something odd too. To get into MyAlamy at all, I've now had to request a new password three times the last time only four days ago. It's logging me out randomly.
If it happens again, I'll get onto Member Services.

CD123

Weird, have absolutely no problem on my side. Work as normal. I am working on Firefox and you?

ShadySue

Firefox.
That said, the four days old new password did work this morning, so maybe last night's 'repeated failures' was just a glitch; just as well, as the request for a new password didn't bring me one!

fritz

Did the devil make the world while god was sleeping?
T.Waits

CD123

Quote from: alexmk on December 17, 2012, 14:27
No, using Google chrome.
and having the password problem?

In any event ShadySue had the problem as well with using Firefox, so my shot in the dark that it might have been browser related was miss. Anyone still has the problem, or was it just a temporary glitch?

fritz

Quote from: CD123 on December 17, 2012, 23:37
Quote from: alexmk on December 17, 2012, 14:27
No, using Google chrome.
and having the password problem?

In any event ShadySue had the problem as well with using Firefox, so my shot in the dark that it might have been browser related was miss. Anyone still has the problem, or was it just a temporary glitch?
No,I don't have any problems at all using chrome. Most likely is browser related glitch.
Did the devil make the world while god was sleeping?
T.Waits

CD123

Quote from: alexmk on December 18, 2012, 00:12
No,I don't have any problems at all using chrome. Most likely is browser related glitch.

I am using Firefox without any problems.