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Author Topic: Alamy site problems and hostility  (Read 16197 times)

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« on: June 09, 2009, 10:06 »
0
If I were running a stock web-site and had as many daily problems as Alamy does with everything from uploads, unreported sales, CTR, Zooms, QC, manage image tools, policy changes, and the list goes on and on... I wouldn't be so quick to revoke contributors upload privileges when they have a hard time dealing with the QC monster fiasco! It sends the wrong message that it's ok for Alamy to screw up big-time on a daily basis but No latitude for contributors QC errors. To me it's hostile, mean spirited, and arrogance at it's worst. They created the QC monster, now let them deal with it ALL on an equal basis.

Mag
« Last Edit: June 09, 2009, 16:20 by MagtheHag »


« Reply #1 on: June 09, 2009, 10:11 »
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Never had any problems with them and I often see people say they are friendly and easier to deal with than the micros.  I wish they would tighten QC, they already have over 16 million images, it can't be that difficult.  Perhaps you should speak with them instead of having a go here?

« Reply #2 on: June 09, 2009, 10:13 »
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I shoot RAW with EOS 5D and now 5D mark II and only prime glass. I have never had problems with Alamy QC. Only two rejections: One image was too small (my bad!) and one had some data error, everything else have passed without any problems. Maybe you should check your gear and workflow instead of barking at Alamy.

I like Alamy more than any micro site, I think they are friendly and really trying their best to sell images.
« Last Edit: June 09, 2009, 10:17 by Perry »

« Reply #3 on: June 09, 2009, 10:38 »
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Alamy isn't the site that I access daily. I upload small batches, and not very often.
Never had any problems.

lisafx

« Reply #4 on: June 09, 2009, 10:53 »
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Alamy isn't the site that I access daily. I upload small batches, and not very often.
Never had any problems.

^^ Me too.

RT


« Reply #5 on: June 09, 2009, 11:02 »
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If you researched this you'll probably find 99% of the contributors don't have any problem with them.

Sometimes things don't go together, maybe your photos and Alamy is an example of this.

« Reply #6 on: June 09, 2009, 11:04 »
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I see all of MagtheHag's 4 posts here are ranting about alamy.  Perhaps there should be an obsessed ranting newbies section for this sort of thing?

« Reply #7 on: June 09, 2009, 11:11 »
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I see all of MagtheHag's 4 posts here are ranting about alamy.  Perhaps there should be an obsessed ranting newbies section for this sort of thing?
Great Idea sharpshot...OBTW...were you the one in grade school carrying the briefcase, wearing suspenders and giving the teacher an apple everyday?

« Reply #8 on: June 09, 2009, 11:12 »
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I see all of MagtheHag's 4 posts here are ranting about alamy.  Perhaps there should be an obsessed ranting newbies section for this sort of thing?
Great Idea sharpshot...OBTW...were you the one in grade school carrying the briefcase, wearing suspenders and giving the teacher an apple everyday?
Nice to see you have moved on from alamy ;D

« Reply #9 on: June 09, 2009, 12:48 »
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I see all of MagtheHag's 4 posts here are ranting about alamy.  Perhaps there should be an obsessed ranting newbies section for this sort of thing?
Great Idea sharpshot...OBTW...were you the one in grade school carrying the briefcase, wearing suspenders and giving the teacher an apple everyday?

To a British English speaker it looks like you're accusing him of wearing womens clothing!

« Reply #10 on: June 09, 2009, 13:41 »
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They got weird QC system but I would not call them hostile. For me I am not always agree with rejections but I accepted fact that they want to be different.

« Reply #11 on: June 09, 2009, 14:53 »
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Alamy QC standards have certainly changed. It's nothing wrong to be high standard but it also runs into the danger of having the "plastic" images and prevent true editorial shots from getting in. Ironically being an editorial agency, it has moved towards the direction of micro stocks, with the emphasis on RF and so on. However it is their problem.

The biggest issue I have with Alamy is unreported sales and sometimes very delayed payment system. I hope they will make the buyers pay at the time of sales, not a few months later.


PaulieWalnuts

  • On the Wrong Side of the Business
« Reply #12 on: June 09, 2009, 15:02 »
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I think their QC is pretty lenient unless they tightened it up in the past month or so. I started submitting pictures with less post processing just to see where their threshold was. I wouldn't call it low but they're not anal picky either.

Maybe you should post some stuff here for some help. Or would you just rather dispute the standards than understand why you're not meeting them?

LSD72

  • My Bologna has a first name...
« Reply #13 on: June 09, 2009, 15:51 »
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Brand new there but 10 for 10 approved with QC. That's out of a D60 with Kit lenses. Honestly I think getting into IS or SS is harder but Alamy does not check for content of the pic.

As far as other problems...I can't comment on yet.

puravida

  • diablo como vd
« Reply #14 on: June 09, 2009, 15:58 »
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I am not sure what your problem is with Alamy, but as shown here with most commentors, the last thing Alamy is  is difficult. In fact, I think Alamy is one of the most contributor friendliest sites . So if you have a personal problem, I think you should take it up with Support as I never had anything but good rapport with Alamy , keywording , etc.

« Reply #15 on: June 09, 2009, 16:04 »
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If you researched this you'll probably find 99% of the contributors don't have any problem with them.

Sometimes things don't go together, maybe your photos and Alamy is an example of this.
I see all of MagtheHag's 4 posts here are ranting about alamy.  Perhaps there should be an obsessed ranting newbies section for this sort of thing?

The only thing about Alamy is that sales are not often coming by. But being a trouble site? That's the last thing I would call Alamy. If I had a penny for every angry contributor for Alamy, I would still be very very poor indeed.

« Reply #16 on: June 09, 2009, 16:33 »
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I also have no complaints about Alamy QC.  I still have images from my 7.1MPix Canon Powershot A620 approved if they are good, clear and sharp (and that even considers a mild yet present noise in sky even at ISO 50).  I had a batch of two images rejected that I had mentioned before here (elephants in mud pool) but they weren't perfect at all.

Squat

  • If you think you know, you know squat
« Reply #17 on: June 09, 2009, 16:55 »
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I also have no complaints about Alamy QC.  I still have images from my 7.1MPix Canon Powershot A620 approved if they are good, clear and sharp (and that even considers a mild yet present noise in sky even at ISO 50).  I had a batch of two images rejected that I had mentioned before here (elephants in mud pool) but they weren't perfect at all.

Agreed. I started with Alamy using my 7MP Olympus and had only rejections for my very first batch. Then after I knew how to upsize properly with clean sharp and noise free images, my approval has been consistent.
I even had a couple of times uploaded some unfinished images by mistake and wrote Support which corrected my errors for me.
Another time, since I was quite new to RM, I didn't know what to do. I asked Support to help, and the lady from Support did everything for me.
If that is not excellent customer service , I don't know what is.
My biggest complaint about Alamy? Hell, I can't find anything bad to say about them  :o
« Last Edit: June 09, 2009, 16:56 by tan510jomast »

charlesknox

  • www.charlesknoxphoto.com
« Reply #18 on: June 09, 2009, 17:09 »
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I've never had a problem with them whatsoever and if something screws up they respond to my emails very soon after one person actually called me personally when i first signed up. Go alamy!

bravajulia

  • I will do it only for money!!
« Reply #19 on: June 09, 2009, 17:14 »
0
the biggest issue I have with Alamy is unreported sales and sometimes very delayed payment system. I hope they will make the buyers pay at the time of sales, not a few months later.



 Unreported sales? this is a big issue if this is with bad intention... you are very luckie to discover it... About the delayed payment, when I was working with traditional film stock agency they report the sales only when they was payed from customer and it was sometime 180 days after the publication....this is the editorial world....

« Reply #20 on: June 09, 2009, 17:25 »
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Brand new there but 10 for 10 approved with QC. That's out of a D60 with Kit lenses. Honestly I think getting into IS or SS is harder but Alamy does not check for content of the pic.

As far as other problems...I can't comment on yet.

Well, not quite. Alamy you have to have your images right on if it is going to pass QC, after having it upsized. For SS, IS,etc... it's easier because you can always downsize your "not so sharp" images.

Given that, it's really not difficult getting approved by Alamy. All you need is to make sure your images are clean, sharp and well exposed.

« Reply #21 on: June 09, 2009, 17:53 »
0
the biggest issue I have with Alamy is unreported sales and sometimes very delayed payment system. I hope they will make the buyers pay at the time of sales, not a few months later.



 Unreported sales? this is a big issue if this is with bad intention... you are very luckie to discover it... About the delayed payment, when I was working with traditional film stock agency they report the sales only when they was payed from customer and it was sometime 180 days after the publication....this is the editorial world....
They do a lot to track down unreported sales.  I don't see it as a big problem.  I have looked in their forums and the alamy pro forums and there aren't many complaints.

« Reply #22 on: June 09, 2009, 19:03 »
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If you don't have the problem, good for you. But it does not mean it didn't happen to others. If you didn't see the complaints from Alamy Pro and Forums, apparently you haven't looked long and hard enough.

Most of my sales from April and onwards have not been paid by the buyers.


the biggest issue I have with Alamy is unreported sales and sometimes very delayed payment system. I hope they will make the buyers pay at the time of sales, not a few months later.



 Unreported sales? this is a big issue if this is with bad intention... you are very luckie to discover it... About the delayed payment, when I was working with traditional film stock agency they report the sales only when they was payed from customer and it was sometime 180 days after the publication....this is the editorial world....
They do a lot to track down unreported sales.  I don't see it as a big problem.  I have looked in their forums and the alamy pro forums and there aren't many complaints.

« Reply #23 on: June 10, 2009, 04:15 »
0
If I were running a stock web-site and had as many daily problems as Alamy does with everything from uploads, unreported sales, CTR, Zooms, QC, manage image tools, policy changes, and the list goes on and on... I wouldn't be so quick to revoke contributors upload privileges when they have a hard time dealing with the QC monster fiasco! It sends the wrong message that it's ok for Alamy to screw up big-time on a daily basis but No latitude for contributors QC errors. To me it's hostile, mean spirited, and arrogance at it's worst. They created the QC monster, now let them deal with it ALL on an equal basis.

Mag

You have to stop using your P&S camera it won't get through QC  ;D

« Reply #24 on: June 10, 2009, 08:15 »
0
If I were running a stock web-site and had as many daily problems as Alamy does with everything from uploads, unreported sales, CTR, Zooms, QC, manage image tools, policy changes, and the list goes on and on... I wouldn't be so quick to revoke contributors upload privileges when they have a hard time dealing with the QC monster fiasco! It sends the wrong message that it's ok for Alamy to screw up big-time on a daily basis but No latitude for contributors QC errors. To me it's hostile, mean spirited, and arrogance at it's worst. They created the QC monster, now let them deal with it ALL on an equal basis.

Mag

You have to stop using your P&S camera it won't get through QC  ;D

FYI I shoot with a Nikon D-300 and top quality Nikon lenses. Problem is, I don't shoot one dimensional brick walls at F/32 like you.

Mag ;D ;D


 

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