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Author Topic: Supertag problem alamy.com  (Read 1599 times)

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« on: January 22, 2020, 01:44 »
0
Does anybody else experience issues tagging the Supertags on Alamy?

The process is difficult anyhow - because if you already provide your keywords when you upload then you would not need to add them in the Image Manager. But as long as you do not add keywords or change the title you would not be able to click the save button - which means that just adding the super tags would not allow you to save.

In the past I slightly changed the title and could then save the super tags. But now it seems that whatever I do the supertags are gone as soon as I reload the image in the Image Manager.

Did try in Safari and Firefox - both have the same problem.

Anyone an idea what I else I could try?


« Reply #1 on: January 22, 2020, 05:03 »
+1
Its a simple process to click  a keyword to make it a super tag.

I've just checked and I can click a keyword to make it a super tag,  I am also able to add and remove keywords and change the description and it saves OK.

Of course it does take up to 24 hours for their server to update the changes.

I can't imagine what is wrong with your account/method

« Reply #2 on: April 23, 2020, 04:48 »
+3
I finally found the issue. What is needed is that you click the stars - not the keywords. I really think it is confusing because you can click the keyword, it just is not saving until you click the star.

« Reply #3 on: April 23, 2020, 09:04 »
+1
I finally found the issue. What is needed is that you click the stars - not the keywords. I really think it is confusing because you can click the keyword, it just is not saving until you click the star.

I agree that method is a pain I wish they would allow you to just click the keyword box :(


 

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