Author Topic: Anyone Else Having Payout Problems at BS? (Read 3960 times)

WarrenPrice · « **on:** October 04, 2011, 13:14 »

I've tried several times (over several days) to request payout with no success. It won't let me select method of payment -- ie: PayPal.
Is it just my account?

I wrote to support but still no response.

BaldricksTrousers · « **Reply #1 on:** October 04, 2011, 14:10 »

Are you seeing the radio buttons for payment method on the right-hand side of your main commissions page?
I got a payment request through a couple of days back with no problem.

luissantos84 · « **Reply #2 on:** October 04, 2011, 14:12 »

got one today warren

fotografer · « **Reply #3 on:** October 04, 2011, 14:19 »

I had one today also

microstockphoto.co.uk · « **Reply #4 on:** October 04, 2011, 14:27 »

I asked payment today - no problems

except a minor layout glitch: the request button was half hidden (see screenshot); maybe radiobuttons to choose payment methods are just hidden in your case, have you tried using another browser?

fotografer · « **Reply #5 on:** October 04, 2011, 14:36 »

Quote from: microstockphoto.co.uk on October 04, 2011, 14:27

I asked payment today - no problems

except a minor layout glitch: the request button was half hidden (see screenshot); maybe radiobuttons to choose payment methods are just hidden in your case, have you tried using another browser?

My button is always like that but it works fine.

WarrenPrice · « **Reply #6 on:** October 04, 2011, 14:37 »

I'm seeing the radio buttons but the only one that allows me to select is "convert to credits."
I clicked on PayPal button but nothing happens.
I click on Request Payout (something like that) and it tells me "Select Payout Method"
just a vicious circle.

BaldricksTrousers · « **Reply #7 on:** October 04, 2011, 14:44 »

Is your balance up to the minimum required? I'm not sure how much that is, $100 maybe.

luissantos84 · « **Reply #8 on:** October 04, 2011, 14:48 »

Quote from: BaldricksTrousers on October 04, 2011, 14:44

Is your balance up to the minimum required? I'm not sure how much that is, $100 maybe.

they have decreased it for 30$ a few months ago

Anita Potter · « **Reply #9 on:** October 04, 2011, 17:01 »

It has to be over $30 plus it takes a week to clear recent sales to go into your overall earnings. Go to your commissions page and look at the commissions payable and not payable. If it doesn't add up at the bottom to over $30 then you have to wait for your other commissions to clear then the radio check box should not be greyed out.