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Author Topic: Editorial  (Read 1739 times)

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« on: June 23, 2018, 08:26 »
+1
For some time now I have been unable to submit editorial images. Even though I have ticked the editorial box and selected editorial as a category, they are rejected saying I should tick the editorial box and select editorial category. Its driving me mad! Over a month ago I emailed them and got the reply that it has been reported to their tech team who are reviewing the matter. Anyone else having this problem? Anyone found a way around it?


« Reply #1 on: June 23, 2018, 11:21 »
0
Yes, it's been a problem for some time now and, as usual, they seem largely uninterested in what is probably
a simple fix.

« Reply #2 on: June 23, 2018, 12:37 »
+1
Yes, it's been a problem for some time now and, as usual, they seem largely uninterested in what is probably
a simple fix.
Presumably the big new office they have opened in Dublin will we on the case "The investment, backed by IDA Ireland, will see the Dublin hub support the global business need for highly skilled, international tech talent.

The Dublin site will initially focus on certain products, including the companys Bigstock business and continued development of its editorial platform, Shutterstock Editorial.

The team will use advanced techniques in machine learning, computer vision, cloud computing and analytics to drive the development of capabilities around advanced search, personalisation, recommendation and intelligent digital rights management.

It is going to be one of our main tech centres, Oringer said. We have 22 people hired already and we see that growing to 40 in the near future."  Meanwhile in the real world they can't even get basic uploading to work properly  8)

« Reply #3 on: June 23, 2018, 13:37 »
0
Yes, it's been a problem for some time now and, as usual, they seem largely uninterested in what is probably
a simple fix.
Presumably the big new office they have opened in Dublin will we on the case "The investment, backed by IDA Ireland, will see the Dublin hub support the global business need for highly skilled, international tech talent.

The Dublin site will initially focus on certain products, including the companys Bigstock business and continued development of its editorial platform, Shutterstock Editorial.

The team will use advanced techniques in machine learning, computer vision, cloud computing and analytics to drive the development of capabilities around advanced search, personalisation, recommendation and intelligent digital rights management.

It is going to be one of our main tech centres, Oringer said. We have 22 people hired already and we see that growing to 40 in the near future."  Meanwhile in the real world they can't even get basic uploading to work properly  8)

Oh yes - had read about that. Lucky we have highly skilled tech talent focusing on the editorial platform  :)

« Reply #4 on: June 24, 2018, 01:23 »
0
The "editorial" bug is for months now. And the "batch edit" bug where the system overwrites the IPTC data from one file to all of the others is present for more than an year. So I am not hopeful that they are working on in. Looks like it is an legacy software/system.
But if see a fix, please write here :)

« Reply #5 on: June 25, 2018, 07:10 »
0
Well, have had another email from support and my problem had been Id had a word with an apostrophe in the metadata (Cote DIvoire). Ive uploaded again without so well see if that works. But having supplied them with the file numbers back in 18th May and having had to contact them twice again since, Id have thought they could have told me that earlier.


 

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