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Author Topic: Canva removes me as a contributor...watch your Ps & Qs if you want to stay  (Read 27445 times)

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« Reply #100 on: November 30, 2015, 15:56 »
+5
My Grandmother always said, "Never do anything you would be ashamed to see printed in a newspaper."  I would suggest that agencies shouldn't do things that they would be ashamed to see reported in this forum.

Also, since they are clearly monitoring here they have every opportunity to come here and explain the circumstances from their point of view.  If they disagree with Jo Ann and her post, let them come here and say so.

exactly -- but Canvas have proven to not only be b*stards but a bunch of cowards, too.


« Reply #101 on: November 30, 2015, 15:59 »
0
That's sad Jo Ann.  Its nice to be able to vent a little bit here sometimes.  Most sites let us say almost whatever we want about them because they aren't that concerned about an individuals opinion.  If someone goes too far over a period of time, they are asking to have their account closed but this doesn't seem like that situation.

Funny how the pattern of sites having good communications and being nice to their contributors until they get established but then turning on them keeps repeating.  I'm going to concentrate even more on the few sites that have been good to work with all along.

indeed -- same is currently being observed at Videoblocks. (In agency years, they're even 'faster' at losing it...)
« Last Edit: November 30, 2015, 16:12 by Mackie »

« Reply #102 on: December 06, 2015, 11:37 »
+5
Well, I've been bit by the deletion bug too.  Last time I looked, I had 1800 images, now I have 1300.  I only looked because my last sale was not showing a thumbnail in the sales list.  BTW, there's no way to see the missing images, right?
« Last Edit: December 06, 2015, 12:47 by Sean Locke Photography »

« Reply #103 on: December 06, 2015, 13:01 »
0
Well, I've been bit by the deletion bug too.  Last time I looked, I had 1800 images, now I have 1300.  I only looked because my last sale was not showing a thumbnail in the sales list.  BTW, there's no way to see the missing images, right?

sorry to hear that SLP. but at least Canva shows wearing a badge of honors does not immunize you from their curation  :)
but giving them the benefit of the doubt, as i do with ss new formula no 7/10 need to apply,
i am wondering if those 500 are old stuff that have been saturated with your former exclusive IS
and now with ss.  can it be that maybe canva is looking to trim off fat so they cut cost of
bandwidth etc not to have to inventory cannibalized portfolios.

just wondering. i try to look at it from their side of the mountain. or maybe i am just looking for
alternative for 2016 and like to give Lee the benefit of the doubt.
of course, it will be better if they just come here like ALamy
and let us know , so we don't have to keep speculating the wrong notion.

« Reply #104 on: December 06, 2015, 13:13 »
+7
Well, I've been bit by the deletion bug too.  Last time I looked, I had 1800 images, now I have 1300.  I only looked because my last sale was not showing a thumbnail in the sales list.  BTW, there's no way to see the missing images, right?

sorry to hear that SLP. but at least Canva shows wearing a badge of honors does not immunize you from their curation  :)
but giving them the benefit of the doubt, as i do with ss new formula no 7/10 need to apply,
i am wondering if those 500 are old stuff that have been saturated with your former exclusive IS
and now with ss.  can it be that maybe canva is looking to trim off fat so they cut cost of
bandwidth etc not to have to inventory cannibalized portfolios.

just wondering. i try to look at it from their side of the mountain. or maybe i am just looking for
alternative for 2016 and like to give Lee the benefit of the doubt.
of course, it will be better if they just come here like ALamy
and let us know , so we don't have to keep speculating the wrong notion.

All that Canva needs to do is have in their terms that we use xx criteria to purge portfolios to maximize xx and such. So when you signed up you knew the risk. Everything I am seeing is that Lee has proven himself to simply be another agency hack. Lost all respect for him.

« Reply #105 on: December 06, 2015, 13:27 »
+12
Well, I've been bit by the deletion bug too.  Last time I looked, I had 1800 images, now I have 1300.  I only looked because my last sale was not showing a thumbnail in the sales list.  BTW, there's no way to see the missing images, right?

You can search for the image in your list (the portfolio  list only available to you). The media ID will find it.

And if you complain about the deletions enough, you can go to zero right quick - Canva's quite adept at that :) I'd love to hear from them about your low quality images - tossers!

« Reply #106 on: December 07, 2015, 07:18 »
+1
Am I missing something on the search?  There's three boxes and a pulldown, but I don't see a way to make it ... search.

« Reply #107 on: December 07, 2015, 08:01 »
+7
Crazy that Canva is deleting approved material from top professionals.  The cull clearly is not quality related.  I suspect they are eliminating competition in favor of wholly owned and/or insider portfolios. 

« Reply #108 on: December 07, 2015, 10:02 »
0
They deleted anything that had words from my portfolio.  There's probably other categories they don't want.  I don't think it has anything to do with wholly owned content.

« Reply #109 on: December 07, 2015, 10:53 »
0
Am I missing something on the search?  There's three boxes and a pulldown, but I don't see a way to make it ... search.

I don't have access to that interface any more, but unless they've changed it, when you're looking at the complete list of everything in your portfolio (pending, approved, rejected) over on the right somewhere was a box where you could put the media ID and search. I used this a number of times as they started deleting approved files to see what was gone.

« Reply #110 on: December 07, 2015, 10:57 »
0
I just don't see anywhere to activate the search...

« Reply #111 on: December 07, 2015, 10:58 »
0
Did you try hitting the return/enter key after entering the ID?

« Reply #112 on: December 07, 2015, 11:22 »
+2
Did you try hitting the return/enter key after entering the ID?

Yep, in every field, too.  Bet they broke it when they redid the page a few weeks ago.

« Reply #113 on: December 07, 2015, 15:57 »
+1
THAT ID REALLY ODDDDDD !
wait... why !?
haha

This is really weird - happy that they did not accept my images a while ago, will not ask again... ohhhh noooo !

« Reply #114 on: December 07, 2015, 22:20 »
+8
Well, I've been bit by the deletion bug too.  Last time I looked, I had 1800 images, now I have 1300.  I only looked because my last sale was not showing a thumbnail in the sales list.  BTW, there's no way to see the missing images, right?

Shocking!   If they are deleting SJL photos tbey have clearly lost their minds.   No point in the rest of us bothering with them.  They must not want contributor content.

Greedy fux.

PZF

« Reply #115 on: December 08, 2015, 08:42 »
0
I can't see a search option either.....

Loads of my photos - even those from ages back - are still showing as Processing. Any idea what that means?

I assumed processing In, but maybe processing Out!

« Reply #116 on: December 08, 2015, 08:49 »
+3
Well, I've been bit by the deletion bug too.  Last time I looked, I had 1800 images, now I have 1300.  I only looked because my last sale was not showing a thumbnail in the sales list.  BTW, there's no way to see the missing images, right?

Shocking!   If they are deleting SJL photos tbey have clearly lost their minds.   No point in the rest of us bothering with them.  They must not want contributor content.

Greedy fux.

I agree. So early on and they are treating contributors like c r a p, probably with a level of greedy intent. Lee is reminding me of FOTOLIA'S GREEDY OLEG and the rest of their hacks.

w7lwi

  • Those that don't stand up to evil enable evil.
« Reply #117 on: December 08, 2015, 12:25 »
+1
I can't see a search option either.....

Loads of my photos - even those from ages back - are still showing as Processing. Any idea what that means?

I assumed processing In, but maybe processing Out!

Early on there was a bug in their system where a large number of images fell into a black hole titled "processing."  Even though we had continued assurances that our images would eventually be moved out of this black hole and into review status, it never happened.  In my own case, after a year of waiting I eventually disabled all my images in this category and re-submitted them.  They went through fine after that.  Whether or not that bug is still around I do not know.  I haven't had any images fall into that black hole since the early days nor have I heard of anyone else who had.

« Reply #118 on: December 09, 2015, 00:46 »
0
I can't see a search option either.....

Loads of my photos - even those from ages back - are still showing as Processing. Any idea what that means?

I assumed processing In, but maybe processing Out!

Early on there was a bug in their system where a large number of images fell into a black hole titled "processing."  Even though we had continued assurances that our images would eventually be moved out of this black hole and into review status, it never happened.  In my own case, after a year of waiting I eventually disabled all my images in this category and re-submitted them.  They went through fine after that.  Whether or not that bug is still around I do not know.  I haven't had any images fall into that black hole since the early days nor have I heard of anyone else who had.

Have any of your accepted images been deleted?

w7lwi

  • Those that don't stand up to evil enable evil.
« Reply #119 on: December 09, 2015, 12:52 »
0
I can't see a search option either.....

Loads of my photos - even those from ages back - are still showing as Processing. Any idea what that means?

I assumed processing In, but maybe processing Out!

Early on there was a bug in their system where a large number of images fell into a black hole titled "processing."  Even though we had continued assurances that our images would eventually be moved out of this black hole and into review status, it never happened.  In my own case, after a year of waiting I eventually disabled all my images in this category and re-submitted them.  They went through fine after that.  Whether or not that bug is still around I do not know.  I haven't had any images fall into that black hole since the early days nor have I heard of anyone else who had.

Have any of your accepted images been deleted?

I'm not sure about the term "deleted."  I've had about a dozen or so changed from accepted to soft rejection.  Like others, a few of these had even sold several times.  When this first started, I complained to Lee about it and he actually got a few re-instated.  Since then I haven't bothered as the files remaining seemed to be doing well.  At least they were up until December 1.  Couple hundred dollars each month in sales up until then.  Then on the first, the bottom fell out.  I double checked and the files are all still there.  It's just as if customers no longer see them.  Admittedly a lot of my work are Fall style images and I expected some drop as customers switched over to Spring and Summer themes, but the coincidence of strong sales daily up to and including November 30 and then virtually nothing starting December 1 is a bit too much to ignore.  They are still accepting my work and I'm trying to upload stuff that's more generic so I'll just have to wait and see if this is only a temporary drop or something more systemic and long term.  For the past couple of months they have actually been my number 1 source of income, surpassing even SS, so I'd hate to see this drop as a long term issue.

« Reply #120 on: December 09, 2015, 18:43 »
0
My December sales are about the same as November.  I don't sell as much with Canva because they don't sell images with text and that's one of my biggest categories.

PZF

« Reply #121 on: December 10, 2015, 04:26 »
0
I'm really not sure if photos have been deleted......no idea how to tell on the site.  The size of my reported portfolio continues to rise as new photos are accepted - but this list includes rejected pics, pending cutout pics, processing pics.....

On the other hand, I do vaguely remember a thread which said how to find actual files ON SALE. Will see if I can dig it out.

All rather a shame. It seemed a nice idea. I only still upload there as it's seriously no extra work, and a few dollars a month....and there are so few sites which ARE worth much effort these days.....
 

« Reply #122 on: December 10, 2015, 05:45 »
0
I'm really not sure if photos have been deleted......no idea how to tell on the site.  The size of my reported portfolio continues to rise as new photos are accepted - but this list includes rejected pics, pending cutout pics, processing pics.....

On the other hand, I do vaguely remember a thread which said how to find actual files ON SALE. Will see if I can dig it out.

All rather a shame. It seemed a nice idea. I only still upload there as it's seriously no extra work, and a few dollars a month....and there are so few sites which ARE worth much effort these days.....

Click on one of your files in your portfolio, that will take you to a page showing details on that file. On the top right beside the image is your screen name. Click on it. It takes you to your online portfolio. If the number shown there decreases that means images were deleted after having been online.

I still don't understand what they do, if they delete big amounts of photos or whole portfolios from really successful people like Sean or Jo Ann - while I still have almost all of my (a lot less commercial) portfolio online (1725 images online, and having lost less than five (!) images via deletions after acceptance).

But they do sell and I continue to upload.

PZF

« Reply #123 on: December 10, 2015, 12:12 »
0
Thanks dirkr - what a bizarre setup! Anyway, numbers of active photos are still going up, but because I can't sort them in any logical order I still can't say exactly whether there have been many deletions....  :(

I never uploaded any backlog of previous photos - just added them to what I was uploading anyway - so it's only a small port.

I do notice some odd changes to the titles I'd given the photos though. Some are VERY strange....

« Reply #124 on: January 29, 2016, 00:46 »
+5
Since last month i have 400 аpproved PNG files. Today I checked my port and, guess what...Canva deleted 200 from them  :o

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