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Author Topic: FTP images are not appearing in contributor portal  (Read 941 times)

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« on: September 10, 2021, 13:19 »
0
I uploaded more than 150 images through FTP as i upload on Shutterstock & other websites. Now its time to add description & title but images are not appearing in the contributor portal. i'm waiting for files from last 14 hours.

I'm new on canva, please help me.


« Reply #1 on: September 11, 2021, 12:43 »
+1
I uploaded more than 150 images through FTP as i upload on Shutterstock & other websites. Now its time to add description & title but images are not appearing in the contributor portal. i'm waiting for files from last 14 hours.

I'm new on canva, please help me.

 gave up on their ftp & now load from their website

« Reply #2 on: September 12, 2021, 11:11 »
0
I uploaded more than 150 images through FTP as i upload on Shutterstock & other websites. Now its time to add description & title but images are not appearing in the contributor portal. i'm waiting for files from last 14 hours.

I'm new on canva, please help me.

 gave up on their ftp & now load from their website

same here--I use the website loader


THP Creative

  • THP Creative

« Reply #4 on: September 13, 2021, 09:58 »
0
Yeah, sorry about that. Please use the web uploader.

Can we use the web uploader with vectors though Danny?

I thought the web uploader couldn't recognise meta data from jpgs along with eps' files.

Can you clarify?

« Reply #5 on: September 13, 2021, 14:36 »
0
Thanks for reply, now i will use web uploader for this process.


 

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