MicrostockGroup
Agency Based Discussion => Canva => Topic started by: zsooofija on April 06, 2020, 10:43
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I got this today from Canva. What do you think about this? I am curious.
"Thank you for being one of our valued content contributors - you help make Canva ever more special. Today, we are very excited to announce some changes to our contributor program which will increase your earnings by 2X for the next 6 months, and put your wonderful content in the hands of even more Canva users, for use on the platform.
What’s changing?
Ever since we introduced Canva Pro, one of the top pieces of feedback we’ve received from our users is that they want to have access to all the paid content on Canva. In order to make this happen, we’re going to include all premium content in our Canva subscriptions for use within Canva. At the same time, to make sure you are fairly compensated for your work, we are allocating a percentage of Canva’s subscription revenue to a new royalty pool that will be paid to contributors like you every time your content gets used as part of our subscriptions.
What will happen to my earnings?
The current royalty pool is $9.5 million USD on an annualised basis and importantly, it will continue to grow proportionally as Canva’s subscription revenue grows. Every time a Canva subscriber uses one of your assets, you’ll earn a share of the royalty pool, paid to you shortly after the end of each calendar month.
We are confident this will substantially increase your earnings. So confident, that we’re guaranteeing* your earnings will double in the first 6 months, or we’ll pay you the difference!
Example:
Your March earnings
Your April earnings
$200
$400+ guaranteed*
*Guarantee only applies if you do not remove any photos or elements from your portfolio. During the guarantee period, your total earnings will be at least double your March 2020 earnings, or your actual earnings for the month; whichever is higher. The guarantee period lasts for six months (Apr 2020 to Oct 2020).
Can anyone use my content now?
No. Canva users that are not on a subscription will continue to have to pay for a license to use your content in their designs, just like they have before. The royalties you earn for those uses will not change and will continue to be paid out to you as normal.
Additionally, while subscribers will be able to use all premium content as part of their subscription, this will be in the Canva editor - no direct downloads will be allowed (except for users who pay separately for Multi Use licenses, Extended Use licenses or a Photos Unlimited subscription).
Can I opt-out of this initiative?
Of course! We truly believe that this change will be better for both our users and our contributors, but as you know, under our Contributor Terms, you are free to withdraw your stock media from the Contributor program at any time by reaching out to us through the contributor support form.
However, please note that because we will be making our entire content library available to our subscribers, it will unfortunately not be possible to opt-out of this initiative only - you will be required to opt-out of the contributor program entirely. Keep in mind that if you stay, your total earnings are guaranteed to double for six months, and we expect your actual earnings will be higher and continue to grow over time.
If you have any questions, reply to this email or reach out to us through the contributor support form, we are here to help.
Sincerely,
Canva Team
Frequently asked questions
What action do I need to take?
You do not need to take any action. All contributors will automatically qualify for the double earnings guarantee (subject to its condition of no content being removed from your portfolio), and this will be reflected in your payouts.
How will the royalty pool grow with Canva subscription revenue?
The royalty pool will grow proportionally with Canva subscription revenue, including from Canva Pro and Canva for Enterprise.
Do I still earn from license sales and Photos Unlimited?
Yes, you will continue to receive earnings for a-la-carte license sales by Canva’s free users, as well as revenue from existing Photos Unlimited subscribers. This is an additional revenue stream for you.
Can Canva subscription users download my assets?
No. They may only use them within the Canva editor.
Can I opt-out of this program?
Yes, but because we will be making our entire content library available to our subscribers, it will unfortunately not be possible to opt-out of this initiative only - you will be required to opt-out of the contributor program entirely.
If you’d like to opt-out of our contributor program, please contact us through the contributor support form. Keep in mind that if you stay, your total earnings are guaranteed to double for six months, and your actual earnings may be even higher and continue to grow over time.
Will my earnings drop after the guarantee period?
We expect your actual earnings to exceed the guarantee, especially by the end of the guarantee period and that your earnings will continue to grow over time. The royalty pool will increase with Canva’s subscription growth.
Can I see my earnings in real time?
As we calculate usages and royalties on a monthly basis, you’ll get these numbers a few days after each calendar month.
When will I be paid?
Similarly to Photos Unlimited royalties, you will be paid a few days after the end of each calendar month.
How do I maximise my earnings?
The more your content is used on Canva by Pro users, the more you will earn. To maximise your earnings, we suggest uploading your best content to Canva.
Remember: Canva Pro users cannot download your assets; users have to pay $10 for a multi-use license to download your assets."
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Well, they say they guarantee double earnings, and if you don't get them, they'll pay the difference. My thought: wait and see, sounds good though.
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Double earnings yes, but only for subscriptions. So if the general sales go down and subscriptions go up ... ?
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what I am not sure of: is it always the march 2020 earnings they double, or?
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This is a subscription with which a customer can use ALL your images for a monthly subscription.
Similar to hyperstock. https://www.microstockgroup.com/pond5/hyperstock (https://www.microstockgroup.com/pond5/hyperstock)
And you are happy with that..
LuL
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not exactly, as i understand:
"while subscribers will be able to use all premium content as part of their subscription, this will be in the Canva editor - no direct downloads will be allowed (except for users who pay separately for Multi Use licenses, Extended Use licenses or a Photos Unlimited subscription)."
and
"Can Canva subscription users download my assets?
No. They may only use them within the Canva editor."
Still, it sounds too good to me too, that is why I posted here, to see what others think about it.
This is a subscription with which a customer can use ALL your images for a monthly subscription.
Similar to hyperstock. https://www.microstockgroup.com/pond5/hyperstock (https://www.microstockgroup.com/pond5/hyperstock)
And you are happy with that..
LuL
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Today, we are very excited to announce...
Whenever any agency starts like this you know that whatever comes next is crap.
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what I am not sure of: is it always the march 2020 earnings they double, or?
Yes from what I read is they count on March earnings and guarantee double. Really a good thing for me... but I'm waiting to see :)
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what I am not sure of: is it always the march 2020 earnings they double, or?
Yes from what I read is they count on March earnings and guarantee double. Really a good thing for me... but I'm waiting to see :)
Thanks!
For me March is a bit below average, but that's just my bad luck :(
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a lot of letters and good-sounding words.
what's the catch?
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Sorry guys, but I really think they talk about subscription revenue only, and MARCH subscriptions have not been published yet !
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My march is actualy good, but sub earnings haven't been reported yet. If "double earnings" means only from subscription, that's not so good, because sub earnings for meare only about 25% of "regular" earnings. But still better than nothing I guess.
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I would like to see comment from SpaceStockFootage user
we had discussion about that on my topic here: https://www.microstockgroup.com/general-stock-discussion/agency-solidarity-with-their-contributors-due-covid-19/ (https://www.microstockgroup.com/general-stock-discussion/agency-solidarity-with-their-contributors-due-covid-19/)
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Sorry guys, but I really think they talk about subscription revenue only, and MARCH subscriptions have not been published yet !
I hope it's not, but possible. I think we might need some clarification. For me it seems it is about all revenue.. but let's wait and find out. Subscriptions for me are sometimes 0, sometimes less then 1% of all my revenue, so I guess even worse luck haha.
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It seems to be only for subscription revenue, which for me has been quite small. If it comes at the expense of regular downloads then it might mean a huge overall loss for us, which of course seems to be the usual result of "exciting" agency announcements.
Other than the early days of Canva and Adobestock, when revenue increased a lot, almost every other agency change has resulted in less money to contributors in my experience.
We will see what happens with this one. Let's hope for the best, but I won't hold my breath hoping that it is an increase overall.
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I love how “opting out” equals closing your account.
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In order to make this happen, we’re going to include all premium content in our Canva subscriptions for use within Canva. At the same time, to make sure you are fairly compensated for your work....
Fairly!? ::)
Premium content in subscriptions? pfff... i hope i can get a Premium camera in a subscriptions model too.
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Of course it won't be double the normal income but the subscription, it was clear that they would go in this direction.
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Wouldn't be surprised if the plan is to phase out premium content and move to all subscriptions. As an early contributor to Canva, it is so sad to see the direction they have taken. I did take them up on their generous opt-out strategy. ::)
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I love how “opting out” equals closing your account.
That's no different to what istock have done for years.
iStockphoto’s Opt in or Close Account Ultimatum (https://www.microstockposts.com/istockphotos-opt-in-or-close-account-ultimatum/)
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what I am not sure of: is it always the march 2020 earnings they double, or?
Yes from what I read is they count on March earnings and guarantee double. Really a good thing for me... but I'm waiting to see :)
Thanks!
For me March is a bit below average, but that's just my bad luck :(
I had the same bad luck.
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Guys, don't fall for this obvious bait. At first I thought Canva was going to show us all some financial support by doubling our commissions as a gift, as we're all dealing with the corona crisis, but in reality this is just your average 'exciting news' crap and yet another step in the race to the bottom.
First of all, note the eye-catching 'double your earnings' subject of the email. That's red flag number one, almost like a scam email.
Secondly, the allergy-inducing words 'we are very excited to announce...' is red flag number two.
Then they say: "one of the top pieces of feedback we’ve received from our users is that they want to have access to all the paid content on Canva".
Hello Canva?! Just because a buyer wants to have a BMW for the price of a Volkswagen, doesn't mean a car dealer has to give in to that demand!
So Canva succumbs to market pressure and mindlessly hands over your premium content to reel in gullible subscribers. This will effectively cannibalize regular downloads.
Contributors may feel like being in heaven because of "double earnings", but only for a short while. This guarantee lasts only 6 months, which means after that, Canva is no longer bound to its promises and revenue could easily plummet to new depths.
No real-time earnings either. Of course not, why would they? They know you have nowhere else to go.
Then you probably want to opt-out of this sweet deal? No can do, either close your account or shut up and eat our crap.
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March 2020 was my BME.
Wow!!! I will become so rich now!
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Guys, don't fall for this obvious bait. At first I thought Canva was going to show us all some financial support by doubling our commissions as a gift, as we're all dealing with the corona crisis, but in reality this is just your average 'exciting news' crap and yet another step in the race to the bottom.
First of all, note the eye-catching 'double your earnings' subject of the email. That's red flag number one, almost like a scam email.
Secondly, the allergy-inducing words 'we are very excited to announce...' is red flag number two.
Then they say: "one of the top pieces of feedback we’ve received from our users is that they want to have access to all the paid content on Canva".
Hello Canva?! Just because a buyer wants to have a BMW for the price of a Volkswagen, doesn't mean a car dealer has to give in to that demand!
So Canva succumbs to market pressure and mindlessly hands over your premium content to reel in gullible subscribers. This will effectively cannibalize regular downloads.
Contributors may feel like being in heaven because of "double earnings", but only for a short while. This guarantee lasts only 6 months, which means after that, Canva is no longer bound to its promises and revenue could easily plummet to new depths.
No real-time earnings either. Of course not, why would they? They know you have nowhere else to go.
Then you probably want to opt-out of this sweet deal? No can do, either close your account or shut up and eat our crap.
Quite right Canva are just copying Envato's playbook offering share schemes on subs revenue then just like Envato they'll find a reason to pull the rug from under contributors once they have their hands on your content.
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Thanks for the feedback for everyone. So it seems like it's just the usual "exciting news".
BTW, my March subscription is 0, so that will be really easy to double, thank you canva...
It's sad, 'cause I used to like them.
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I'll ask them to clarify if it's just subscription or the total of our premium paid content. Since they are moving our Premium paid content to the Subscription content, I would expect it be that they guarantee double of our total earning we had with Paid content, else it's a very sad story... which happened a lot of time before, but I had hope this deal was somewhat different. By how they write it, they mean our total earning.
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BTW, my March subscription is 0, so that will be really easy to double, thank you canva...
They haven't reported last month's subscription amount yet. Give it another week, maybe more given the current world situation.
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I read that it is doubling the total earnings, not just subs - My March income is a little lower than Jan or Feb unless there is a huge bump in subs - at least they are putting some sort of guarantee for 6 months - although sales would probably be at the expense of other sales somewhere else - hopefully from IS/Getty. A little more convincing than 123 saying our sales would double (they went down or were steady as I recall, and income went down even more).
Canva can pretty much turn on or off our sales depending on how they position their free content in the search. They had our stuff pretty low for most of 2019 but have bumped it up a bit - maybe so we don't all just leave when they pull this sort of stunt. If they actually do double $ that would bring them up to SS levels for me - because SS has fallen so far, not because Canva has gone up that much. It would still be lower than my best months at Canva of 2018.
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I read that it is doubling the total earnings, not just subs - My March income is a little lower than Jan or Feb unless there is a huge bump in subs - at least they are putting some sort of guarantee for 6 months - although sales would probably be at the expense of other sales somewhere else - hopefully from IS/Getty. A little more convincing than 123 saying our sales would double (they went down or were steady as I recall, and income went down even more).
Canva can pretty much turn on or off our sales depending on how they position their free content in the search. They had our stuff pretty low for most of 2019 but have bumped it up a bit - maybe so we don't all just leave when they pull this sort of stunt. If they actually do double $ that would bring them up to SS levels for me - because SS has fallen so far, not because Canva has gone up that much. It would still be lower than my best months at Canva of 2018.
I really hope it's double the EARNING meaning double what we earn in march. The march month was lower than other months, but still for me, Canva is my biggest earner (not sure why as many people here dislike Canva, I might have got the golden ticket), but doubling the earning would be a lot for me... Doubling the subscription would be meaningless and a loss in the long run (when they are taking our non-subscription content and putting it to subscription).
I'm still hoping there is some good out there :). When we read the email (and I read it a lot), it clearly says double our march earning, they do not specify only the subscription earning... I just hope they aren't playing with words...
And when we read articles on how well they are doing (... Canva’s valuation has increased to $3.2 billion, up from its $2.5 billion valuation announced in May...), I wouldn't mind a share of the crumbles bits :p
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Thought some of the recent(ish) articles about Canva as a business might be worth a read as those of you with Canva consider this latest offer. I think you should ignore the 6-month bribe and ask what you think their new arrangement will mean for earnings in a year or two years. They must think the need the user supplied content to appeal to corporate subscribers or they wouldn't be offering the "guarantee".
The articles talk about their efforts to build paid subscriptions and corporate users versus just stick with the large base of freemium users. If they're successful at that, and if the monthly earnings don't hold up - with the worst case for contributors being Canva poaching clients from other agencies that pay contributors better - the 6 month bribe won't really mean much.
https://www.forbes.com/sites/alexkonrad/2019/12/11/inside-canva-profitable-3-billion-startup-phenom/#7db05f514a51 (https://www.forbes.com/sites/alexkonrad/2019/12/11/inside-canva-profitable-3-billion-startup-phenom/#7db05f514a51)
https://www.afr.com/young-rich/is-canva-really-worth-4-7-billion-20191020-p532ih (https://www.afr.com/young-rich/is-canva-really-worth-4-7-billion-20191020-p532ih)
https://asia.nikkei.com/Business/Startups/Australian-unicorn-Canva-targets-China-India-and-Brazil (https://asia.nikkei.com/Business/Startups/Australian-unicorn-Canva-targets-China-India-and-Brazil)
https://techcrunch.com/2019/12/06/canva-introduces-video-editing-has-big-plans-for-2020/ (https://techcrunch.com/2019/12/06/canva-introduces-video-editing-has-big-plans-for-2020/)
A separate topic, but the free Canva for Education announcement from January mentions premium photos in Canva Pro. How does the contributor get compensated for those uses?
https://theexcelligent.com/2020/01/25/canva-for-education-launches-to-schools-worldwide/ (https://theexcelligent.com/2020/01/25/canva-for-education-launches-to-schools-worldwide/)
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Thought some of the recent(ish) articles about Canva as a business might be worth a read as those of you with Canva consider this latest offer. I think you should ignore the 6-month bribe and ask what you think their new arrangement will mean for earnings in a year or two years. They must think the need the user supplied content to appeal to corporate subscribers or they wouldn't be offering the "guarantee".
The articles talk about their efforts to build paid subscriptions and corporate users versus just stick with the large base of freemium users. If they're successful at that, and if the monthly earnings don't hold up - with the worst case for contributors being Canva poaching clients from other agencies that pay contributors better - the 6 month bribe won't really mean much.
https://www.forbes.com/sites/alexkonrad/2019/12/11/inside-canva-profitable-3-billion-startup-phenom/#7db05f514a51 (https://www.forbes.com/sites/alexkonrad/2019/12/11/inside-canva-profitable-3-billion-startup-phenom/#7db05f514a51)
https://www.afr.com/young-rich/is-canva-really-worth-4-7-billion-20191020-p532ih (https://www.afr.com/young-rich/is-canva-really-worth-4-7-billion-20191020-p532ih)
https://asia.nikkei.com/Business/Startups/Australian-unicorn-Canva-targets-China-India-and-Brazil (https://asia.nikkei.com/Business/Startups/Australian-unicorn-Canva-targets-China-India-and-Brazil)
https://techcrunch.com/2019/12/06/canva-introduces-video-editing-has-big-plans-for-2020/ (https://techcrunch.com/2019/12/06/canva-introduces-video-editing-has-big-plans-for-2020/)
A separate topic, but the free Canva for Education announcement from January mentions premium photos in Canva Pro. How does the contributor get compensated for those uses?
https://theexcelligent.com/2020/01/25/canva-for-education-launches-to-schools-worldwide/ (https://theexcelligent.com/2020/01/25/canva-for-education-launches-to-schools-worldwide/)
Hi Jo Ann,
I totally understand, that in the long run, like with every agency, I know we'll pay the price for it, but since our options is ''jump in'' or get out, and on my side Canva is my biggest earner (many thousands per month), a little in front of Shutterstock, opting out is not possible. Having double my March earning for 6 months (total earning) would be a good balm, meaning to cash in before the slowdown. Then if/when the earnings drop I will have had the satisfaction to have earned a good amount for some time, amount I can use to invest and create new content to try to maintain revenue while their revenue drops.
However if they are playing with words and meant to say ''double of your subscription earning'' which for most illustration contributors is ridiculously low amount, then I'm expecting a loss in the short run.
In any case, giving the options, which is lose all now (opt-out and remove the portfolio), or lose some later, in my case I prefer the later.
I understand it's not ideal and the subscription model all agencies are moving too one by one is definitely not a winner for us, but on my side I'm ''stuck with the deal'', I will not lose 40% of my revenue to opt-out of Canva when I know there is not another agency offering an image-design platform that can/will earn me as much.
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Since the announcement yesterday, my sales at Canva is dropping like flies. I got 10x times less download for yesterday. Is the effect of moving buyers to subscription already taking effect? It can't be that fast and effective, right? Now, I am worried about April earning.
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Since the announcement yesterday, my sales at Canva is dropping like flies. I got 10x times less download for yesterday. Is the effect of moving buyers to subscription already taking effect? It can't be that fast and effective, right? Now, I am worried about April earning.
Yes I am also experience a 50%+ drop in earning. So NORMALLY we should see that income appear in the SUBSCRIPTION at about the 10th of May for the month of April... Until then we are in the dark. Still waiting on Canva to confirm that it will be our TOTAL earnings that will double (with the guarantee).
I'll update here if/when they answer.
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My usual sales dropped too.
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I've had almost nothing since the announcement.
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When they first started the subscription model, my Canva earnings dropped from an average of $400/m to $200/m. With constant uploads I slowly worked my way up to about $280/m again, equaling ~30sales a weekday.
After their latest announcement, sales dropped to 6-8 a day, leading to a monthly income of about $80.
I'll wait for April earnings payment day and see if they doubled my total March income (~$270) and pull the plunge if earnings plummet after the 6 months period, or if they double the subs earnings (~$26) and then quit immediately.
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From 15-20 downloads a day, to 1 or 0 the last three days, I have even disappeared some downloads from the previous day.
:o What an inadequate way to communicate these changes, they have created confusion and unease.
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From 15-20 downloads a day, to 1 or 0 the last three days, I have even disappeared some downloads from the previous day.
:o What an inadequate way to communicate these changes, they have created confusion and unease.
Totally agree... confusion, unease and stress... when your biggest earner drop more than 50%, it's stressful. I surely hope to get clarification before the 10th may (max date where we should see our new sub earnings)...
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The subscription sales for March are now posted
Steve
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If their "double earnings" are meant only for subs, we're doomed. No sales since 5th of april. Not something, I'm used too.
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If their "double earnings" are meant only for subs, we're doomed. No sales since 5th of april. Not something, I'm used too.
Unless most of our earnings are now transferred to subs, if that's the case we'll only know on the 8th-10th of May :-/
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Based on the sales so far this month they must be going great guns with their new program or it will be hard to double my income.
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it's a fire sale.
short term revenue boost, but longterm probably not a good idea.
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it's a fire sale.
short term revenue boost, but longterm probably not a good idea.
At least for contributors - maybe it will be fine for the agency. Regular sales seem to have dried up so I assume all now is to subs. For me those have been less than 10% of the total so if they double but the regular sales dry up it will end up being 80% less overall. Guess we will know in another month or two but I'm expecting the worst, just like with all the other "exciting" agency announcements.
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Reread the email and definitely implies double overall income. Just doubling the tiny subs income makes no sense as the worry is losing the other income to subscribers. Who cares about promises of doubling our subs income if it costs even a fraction of the other income.
Seems very unambiguous, I hope we aren't giving them ideas!!
"Today, we are very excited to announce some changes to our contributor program which will increase your earnings by 2X for the next 6 months, and put your wonderful content in the hands of even more Canva users, for use on the platform."
Example:
Your March earnings
$200
Your April earnings
$400+ guaranteed*
*Guarantee only applies if you do not remove any photos or elements from your portfolio. During the guarantee period, your total earnings will be at least double your March 2020 earnings, or your actual earnings for the month; whichever is higher. The guarantee period lasts for six months (Apr 2020 to Oct 2020)."
Notice the word total.
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Reread the email and definitely implies double overall income. Just doubling the tiny subs income makes no sense as the worry is losing the other income to subscribers. Who cares about promises of doubling our subs income if it costs even a fraction of the other income.
Seems very unambiguous, I hope we aren't giving them ideas!!
"Today, we are very excited to announce some changes to our contributor program which will increase your earnings by 2X for the next 6 months, and put your wonderful content in the hands of even more Canva users, for use on the platform."
Example:
Your March earnings
$200
Your April earnings
$400+ guaranteed*
*Guarantee only applies if you do not remove any photos or elements from your portfolio. During the guarantee period, your total earnings will be at least double your March 2020 earnings, or your actual earnings for the month; whichever is higher. The guarantee period lasts for six months (Apr 2020 to Oct 2020)."
Notice the word total.
Yes that is was I read initially, just reading post here created doubt in my mind. Like you said, reading the TOTAL EARNINGS makes it crystal clear... in that case I'm happy with the change. My guess is that for Canva to promise double earning is that some contributors will profit out of that, and some will lose. Those who lose will remove their portfolio after 6 months, but it won't change a thing for Canva since the portfolio remaining would be the one that their client uses the most, in any case Canva cannot lose in a subscription pool.
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BTW, why haven't we received our payment yet this month? It's 15th now
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Reread the email and definitely implies double overall income. Just doubling the tiny subs income makes no sense as the worry is losing the other income to subscribers. Who cares about promises of doubling our subs income if it costs even a fraction of the other income.
Seems very unambiguous, I hope we aren't giving them ideas!!
"Today, we are very excited to announce some changes to our contributor program which will increase your earnings by 2X for the next 6 months, and put your wonderful content in the hands of even more Canva users, for use on the platform."
Example:
Your March earnings
$200
Your April earnings
$400+ guaranteed*
*Guarantee only applies if you do not remove any photos or elements from your portfolio. During the guarantee period, your total earnings will be at least double your March 2020 earnings, or your actual earnings for the month; whichever is higher. The guarantee period lasts for six months (Apr 2020 to Oct 2020)."
Notice the word total.
That's how I read it at first , too. However, this part gives me pause:
What will happen to my earnings?
The current royalty pool is $9.5 million USD on an annualised basis and importantly, it will continue to grow proportionally as Canva’s subscription revenue grows. Every time a Canva subscriber uses one of your assets, you’ll earn a share of the royalty pool, paid to you shortly after the end of each calendar month.
We are confident this will substantially increase your earnings. So confident, that we’re guaranteeing* your earnings will double in the first 6 months, or we’ll pay you the difference!
So the royalty pool only comes from subscriptions, and will be paid out some time after the month - like subscriptions. It just makes me nervous that the doubling will only be our total subscription earnings, not royalties. When 123rf cut our rates, they also promised that it would miraculously increase our earnings too and that was a lie. When Alamy cut us it was to increase advertising which would increase overall revenues and that didn't really pan out. Doubling all of our earnings just sounds too good to be true - we all know how those claims go. Hopefully Canva will be the exception. They have done an amazing job of developing their business in a short time by providing something new. Hopefully they will set a new standard and we will all be singing their praises - at least it won't take too long to find out.
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Reread the email and definitely implies double overall income. Just doubling the tiny subs income makes no sense as the worry is losing the other income to subscribers. Who cares about promises of doubling our subs income if it costs even a fraction of the other income.
Seems very unambiguous, I hope we aren't giving them ideas!!
"Today, we are very excited to announce some changes to our contributor program which will increase your earnings by 2X for the next 6 months, and put your wonderful content in the hands of even more Canva users, for use on the platform."
Example:
Your March earnings
$200
Your April earnings
$400+ guaranteed*
*Guarantee only applies if you do not remove any photos or elements from your portfolio. During the guarantee period, your total earnings will be at least double your March 2020 earnings, or your actual earnings for the month; whichever is higher. The guarantee period lasts for six months (Apr 2020 to Oct 2020)."
Notice the word total.
That's how I read it at first , too. However, this part gives me pause:
What will happen to my earnings?
The current royalty pool is $9.5 million USD on an annualised basis and importantly, it will continue to grow proportionally as Canva’s subscription revenue grows. Every time a Canva subscriber uses one of your assets, you’ll earn a share of the royalty pool, paid to you shortly after the end of each calendar month.
We are confident this will substantially increase your earnings. So confident, that we’re guaranteeing* your earnings will double in the first 6 months, or we’ll pay you the difference!
So the royalty pool only comes from subscriptions, and will be paid out some time after the month - like subscriptions. It just makes me nervous that the doubling will only be our total subscription earnings, not royalties. When 123rf cut our rates, they also promised that it would miraculously increase our earnings too and that was a lie. When Alamy cut us it was to increase advertising which would increase overall revenues and that didn't really pan out. Doubling all of our earnings just sounds too good to be true - we all know how those claims go. Hopefully Canva will be the exception. They have done an amazing job of developing their business in a short time by providing something new. Hopefully they will set a new standard and we will all be singing their praises - at least it won't take too long to find out.
Honestly nothing there seems to imply that they are referring to only double subs earnings (in the guarantee period) and if they do that it will be sketchy as F. They are just saying where the funds are going to come from.
100% agree that they are absolutely wrong about our earnings increasing (outside of the guarantee period). Doubling is insane.
I wish these agencies would learn from the experience of others or listen to contributors who have been fed the same lines and seen this same thing happen multiple times.
EDIT: how would they even justify only doubling subs earnings when the point is that they are forcing content into the scheme that wasn't included in March (to earn money to be doubled)?
Seriously, if they try to pull that s**t they will have gone from the one agency prepared to put their money where their mouth is over these sorts of claims (for six months at least) to the biggest bunch of BS artists so far (with the exception of maybe Fotolia trying to pretend Dollar Photo Club was a separate partner company back in the day).
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BTW, why haven't we received our payment yet this month? It's 15th now
Just arrived in my account.
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BTW, why haven't we received our payment yet this month? It's 15th now
Just arrived in my account.
Is there a problem with the earnings? I have received mine and it is lesser than it should be. I find that it didn't add in the subscription earning into the total income I received.
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I received the black an white answer from Canva, which is surprisingly satisfying for me and will clear any doubts. I edited out the USD number:
Hey Patrick,
Thank you for your response.
We are positive about how Photos Unlimited subscription worked out that we know that including contributor (premium) content in the Canva Pro subscription will yield you better earnings. Canva Pro has far more subscribers which is why we feel confident that you would (at least) double your total net earnings as this starts.
So if you received say roughly the same amount for you March sales - USD$X000 (which should come out by today, the 15th of April), we expect this to be at least double for your April sales (which will be released by May, 15th at the latest). This inclusion to the Canva Pro subscription started on April 6 (SYD) when we sent out the email. The amount is based on your total net earnings - individual license purchases, Canva Pro subscription earnings, and Photos Unlimited subscription earnings.
I hope this clears it up. Let me know if you need anything else.
Voila!
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I received the black an white answer from Canva...
Great, good to know and good on them.
They have been pretty clear I think, doubts (mine included) were down to past experience with other agencies. Not surprising we have been picking over the email trying to find something underhand given all our past experience with other agencies.
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At least they share the risk with us for 6 months with this move, they enter with money to show us that they believe in this change, I like to be positive, maybe Canva will reach positive move in long term for the contributors not just for them, I hope.
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I received the black an white answer from Canva...
Great, good to know and good on them.
They have been pretty clear I think, doubts (mine included) were down to past experience with other agencies. Not surprising we have been picking over the email trying to find something underhand given all our past experience with other agencies.
Nothing underhanded but everyone remember: "Guarantee only applies if you do not remove any photos or elements from your portfolio."
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Have you received your payments, nothing here and it is always on time.
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Have you received your payments, nothing here and it is always on time.
Haven't gotten mine either.
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I received the black an white answer from Canva...
Great, good to know and good on them.
They have been pretty clear I think, doubts (mine included) were down to past experience with other agencies. Not surprising we have been picking over the email trying to find something underhand given all our past experience with other agencies.
Nothing underhanded but everyone remember: "Guarantee only applies if you do not remove any photos or elements from your portfolio."
Yes that's why they are doing it, but at least they have the guts to put their money where their mouth is.
No other agency when making the same sorts of promises about future earnings increases had the guts, and I suspect some of them even knew it was BS they were spouting at the time.
Again, I think they are wrong with regards to the long term prospects for us, but I admire the sincerity and fairness.
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Hi, I'm from Canva :)
Re payment issues:
1. I've heard from the team that March payments via PayPal are delayed due to an issue with FX. An email update will be going out shortly to affected contributors. We're working on making sure you get paid ASAP, and there is no need to contact support.
2. For our contributors on Skrill and Payoneer, you should be receiving two payments (the second one went out today). The sum of these two will reflect the correct amount for March.
Apologies for the inconvenience here. Thank you for your patience and understanding :)
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Hi, I'm from Canva :)
Re payment issues:
1. I've heard from the team that March payments via PayPal are delayed due to an issue with FX. An email update will be going out shortly to affected contributors. We're working on making sure you get paid ASAP, and there is no need to contact support.
2. For our contributors on Skrill and Payoneer, you should be receiving two payments (the second one went out today). The sum of these two will reflect the correct amount for March.
Apologies for the inconvenience here. Thank you for your patience and understanding :)
Thank you. I finally received the correct amount of payment. Canva, you guys are the best!!!
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If their "double earnings" are meant only for subs, we're doomed. No sales since 5th of april. Not something, I'm used too.
Unless most of our earnings are now transferred to subs, if that's the case we'll only know on the 8th-10th of May :-/
Correct, the majority of earnings have been transferred over to subs since April 6th. I know it's not ideal that there's no real time reporting for subs. We wanted to launch ASAP, this is something we're keen to look into in the future.
And just to reiterate what's already been posted here, the guarantee applies to your total earnings, it is literally "make at least 2x what you made in March", as long as you don't remove content.
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Thanks for being explicit. We're all hoping it will be a smashing success!
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The proof will come in 'month7' .
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Today only 1 download, just 1, just $0.35 earning!!!!! really!!!!!???? before i get hundred download in one day, but today just one!!!! have to by exited or happy with this new change? :'(
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Today only 1 download, just 1, just $0.35 earning!!!!! really!!!!!???? before i get hundred download in one day, but today just one!!!! have to by exited or happy with this new change? :'(
What you need to understand is that you will see your April earnings by the 10th to the 15th of May, on the Subscription earning panels. Right now the sales have been normal from the 1st to the 6th of April. The rest, they ''moved'' to the subscription with the new Canva announcement (you will double your March earnings for the next 6 month). I had 10k to 14k download per month. Now I have 2.6k halfway in the month. But I trust to see much higher earnings appear on the subscription part.
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And you belive them??? mmmm....
Today only 1 download, just 1, just $0.35 earning!!!!! really!!!!!???? before i get hundred download in one day, but today just one!!!! have to by exited or happy with this new change? :'(
What you need to understand is that you will see your April earnings by the 10th to the 15th of May, on the Subscription earning panels. Right now the sales have been normal from the 1st to the 6th of April. The rest, they ''moved'' to the subscription with the new Canva announcement (you will double your March earnings for the next 6 month). I had 10k to 14k download per month. Now I have 2.6k halfway in the month. But I trust to see much higher earnings appear on the subscription part.
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April 17 here in the Far East. No payment for March yet.
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Okay payment just received into PayPal. No email from Canva, and no 'extra' payment.
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Does the 'double earnings' apply to March or from April (ie paid in May)?
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Same here, just recived my paypal payment from canva and NO EXTRA PAYMENT !!!!!
Okay payment just received into PayPal. No email from Canva, and no 'extra' payment.
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Extra payment by the 10th to the 15th of May for April earnings which are at least x2 compared to March.
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Does the 'double earnings' apply to March or from April (ie paid in May)?
Double March minimum for April onward (for six months), so first paid in May
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DannyCanva
I applied 2 times to Canva as contributor, both times rejected which is all fine by me, but then few days ago I find dozen of my images selling on your site via Getty image partner.
Not contributor friendly at all.
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Same here, just recived my paypal payment from canva and NO EXTRA PAYMENT !!!!!
Okay payment just received into PayPal. No email from Canva, and no 'extra' payment.
The "extra payment" you will get next month (may), it says in the e-mail.
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I received the black an white answer from Canva...
Thanks!
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If their "double earnings" are meant only for subs, we're doomed. No sales since 5th of april. Not something, I'm used too.
Unless most of our earnings are now transferred to subs, if that's the case we'll only know on the 8th-10th of May :-/
Correct, the majority of earnings have been transferred over to subs since April 6th. I know it's not ideal that there's no real time reporting for subs. We wanted to launch ASAP, this is something we're keen to look into in the future.
And just to reiterate what's already been posted here, the guarantee applies to your total earnings, it is literally "make at least 2x what you made in March", as long as you don't remove content.
I don't understand the real reason of this sudden charity
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...
I don't understand the real reason of this sudden charity
My understanding is that they are throwing all our images into an all-you can eat buffet of a cheap sub plan. They fear many of the better producers would pull their ports to avoid this. They are guaranteeing $ doubles for 6 months to get us to stay and they at least think their profits will go up enough to support this action.
It will be interesting to see if everyones sales are exactly double meaning that Canva is putting up their own money to meet this guarantee or if they are something a bit over that, and of course what happens in month 7.
I am guessing this plan has been in the works for a while, as sales might be lower than they expect due to economic downturn. But they take 65% of every sale, so if it was business as usual doubling our take still leaves them with 30%.
I think That Canva has a very rough ability to control if the sales come from paid downloads (our images) or Getty images for which they pay ? and we get less, or from free ones (either wholly owned content or the free sites they own). So they can somewhat push sales from either source via the search results. (This is something I think, I don't have any hard evidence or proof of it).
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Certainly non-subs have fallen off a cliff..... :(
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I wonder what will happen with the doubled money for the Canva sales from my Getty portfolio?!
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Sooooo. May is here, I hope this worked out for them because looking at April numbers other sales have fallen off a cliff.
Looking forward to my double March earnings.
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Non-sub sales have indeed been reduced to about 25% of what it normally should be. If it's going to be exactly double the amount of March, then I know enough: subs revenue won't be able to outweigh the drop in regular sales, and Canva is topping it up for 6 months...After which Canva can happily sit back and see subscription revenue flowing in, while contributors can once more eat dust.
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May 1st.
It's time to see if promises will be kept...
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Excited to see the results of the exciting news
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I had the worst month which makes me wonder what will happen after 6 months.
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May 1st.
It's time to see if promises will be kept...
Will be a few days yet I think.
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Results from sub sales are usually shown about at 10th of the month.
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they recently 'deactivated' my acct for uploads due to 'quality issues' while no change in images compared to the 50K they've accepted -fine, their loss. but they also cut off access to current sales stats and refuse to issue a report for the IRS for taxes (un-necessarily) withheld for 2019 sales (just a way to keep my money for longer)
fwiw their idea of 'guideline' for quality is a link to a bunch of feelgood images - not even a minimal desc of standards
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they recently 'deactivated' my acct for uploads due to 'quality issues' while no change in images compared to the 50K they've accepted -fine, their loss. but they also cut off access to current sales stats and refuse to issue a report for the IRS for taxes (un-necessarily) withheld for 2019 sales (just a way to keep my money for longer)
fwiw their idea of 'guideline' for quality is a link to a bunch of feelgood images - not even a minimal desc of standards
And I was disappointed when they wouldn't accept me? ::) I remember when they first opened and anyone could upload. Then they started "standards" and a different direction. Some people had images removed. But account closed for quality issues? What's that? Too many rejections, or someone decided that your collection wasn't their style?
It just seems unusual for any agency to close an account like that.
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I had the worst month which makes me wonder what will happen after 6 months.
March is my BME, and April is my WME.
So you can imagine why I'm happy about that (I mean to be paid on the basis of March earnings).
But we are the 10th and I still don't see anything happening.
In fact, if I look at my April subscription earnings, they are no longer pending, the figure shows $0.00
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It's Sunday
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It's Sunday
It's Monday
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Why do they need so much time lately to calculate and pay our earnings?
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It wasnt yesterday
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Why do they need so much time lately to calculate and pay our earnings?
We're all eager to see the magic number of our new earnings.... last month I received the stats on the 8th. I should be coming any day now... I hope.
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Probably still counting all the money, that's flooding in.
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You guys are like kids before Christmas ;)
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You guys are like kids before Christmas ;)
The only issue is that we don't know what date is Christmas this year ;)
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I received the black an white answer from Canva, which is surprisingly satisfying for me and will clear any doubts. I edited out the USD number:
Hey Patrick,
Thank you for your response.
We are positive about how Photos Unlimited subscription worked out that we know that including contributor (premium) content in the Canva Pro subscription will yield you better earnings. Canva Pro has far more subscribers which is why we feel confident that you would (at least) double your total net earnings as this starts.
So if you received say roughly the same amount for you March sales - USD$X000 (which should come out by today, the 15th of April), we expect this to be at least double for your April sales (which will be released by May, 15th at the latest). This inclusion to the Canva Pro subscription started on April 6 (SYD) when we sent out the email. The amount is based on your total net earnings - individual license purchases, Canva Pro subscription earnings, and Photos Unlimited subscription earnings.
I hope this clears it up. Let me know if you need anything else.
Voila!
They said May 15th at the latest. Let's all hope they keep their word.
But even if they don't - is there any liability?
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I received the black an white answer from Canva, which is surprisingly satisfying for me and will clear any doubts. I edited out the USD number:
Hey Patrick,
Thank you for your response.
We are positive about how Photos Unlimited subscription worked out that we know that including contributor (premium) content in the Canva Pro subscription will yield you better earnings. Canva Pro has far more subscribers which is why we feel confident that you would (at least) double your total net earnings as this starts.
So if you received say roughly the same amount for you March sales - USD$X000 (which should come out by today, the 15th of April), we expect this to be at least double for your April sales (which will be released by May, 15th at the latest). This inclusion to the Canva Pro subscription started on April 6 (SYD) when we sent out the email. The amount is based on your total net earnings - individual license purchases, Canva Pro subscription earnings, and Photos Unlimited subscription earnings.
I hope this clears it up. Let me know if you need anything else.
Voila!
They said May 15th at the latest. Let's all hope they keep their word.
But even if they don't - is there any liability?
There are two categories of people I no longer believe a word they say:
- Politicians
- Microstock sites' owners
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There are two categories of people I no longer believe a word they say:
- Politicians
- Microstock sites' owners
That's why I asked if there is any liability? Do they have "skin in the game"? What happens if they don't deliver?
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They said they will pay the difference if you don't earn twice as much.
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Gets later and later every month.
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They said they will pay the difference if you don't earn twice as much.
Yes, that's old news. I was asking what happens if they don't deliver the stats by May 15th, the deadline that they've set up for themselves.
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Yes, that's old news. I was asking what happens if they don't deliver the stats by May 15th, the deadline that they've set up for themselves.
I think we all know the answer to that - nothing will happen. We will wait until the next day and then the next day.
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Yes, that's old news. I was asking what happens if they don't deliver the stats by May 15th, the deadline that they've set up for themselves.
I think we all know the answer to that - nothing will happen. We will wait until the next day and then the next day.
Why do they use the phrasing like "by May, 15th at the latest" if "at the latest" doesn't mean anything? Surely these agencies could be made accountable for their promises somehow?
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Yes, that's old news. I was asking what happens if they don't deliver the stats by May 15th, the deadline that they've set up for themselves.
I think we all know the answer to that - nothing will happen. We will wait until the next day and then the next day.
Why do they use the phrasing like "by May, 15th at the latest" if "at the latest" doesn't mean anything? Surely these agencies could be made accountable for their promises somehow?
I'd say let's give them the benefit of the doubt, we can complain after the 15th, if nothing happens.
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Yes, that's old news. I was asking what happens if they don't deliver the stats by May 15th, the deadline that they've set up for themselves.
I think we all know the answer to that - nothing will happen. We will wait until the next day and then the next day.
Why do they use the phrasing like "by May, 15th at the latest" if "at the latest" doesn't mean anything? Surely these agencies could be made accountable for their promises somehow?
I'd say let's give them the benefit of the doubt, we can complain after the 15th, if nothing happens.
Of course, I'm not complaining, I'm just asking in advance, "what if".
Specifically, if they are legally liable with statements such as those.
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Well my earnings are there and they aren't twice as much. They are a few$ short of my total march earnings.
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Well my earnings are there and they aren't twice as much. They are a few$ short of my total march earnings.
Same for me. My smallest brand almost doubled (from 530$ total to 980$). My main brand LOST 500$ (instead of doubling the income it got cut 500$). In the end I get almost as much as March... not close to doubling it.
Let’s see now if Canva follow through their guarantee, which they should.
I sure hope that income increases over the month, would really love having the promised doubled income for more than 6 months. We’ll see.
Right now a bit disappointed but not surprised, I juste naively hoped Canva would be different than other agencies.
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Same here. My total earnings aren't 2x of those from March.
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Hopefully they are not done reporting and more will come. So far for me it is only 64% of March so they have a long way to go if they are really going to guarantee 200%. Plus in March the subs were at $0.27 per DL while in April with Photos Unlimited it is $0.05. Hopefully more will come but a nickel a pop isn't going to get contributors very excited, and after the initial period it is going to be a huge decrease for us. We will see what comes in over the next few days but so far it's looking like our expectations about another "exciting announcement" were warranted. Hopefully the amounts are still being tallied.
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Perhaps they are showing the actual sales, and the adjustment will come as the PayPal payment.
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My earnings are almost the same as March, but the downloads have increased by over 500%. That's very worrying, even if they are prepared to double my earnings for 6 months. Frankly, they are only putting the earnings back to where they were before they
screwed us over introduced the original subscription package.
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Subscription downloads have also been added. It was a great disappointment. It was not double my income. It's stagnant, plus if I calculate the value of an image, 0.046 cents comes out ... >:( :-[
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Me too, stagnant earnings and less than 5c per sale.
This is a joke. When they started they roped us in by saying, "yes the payment per dl is slightly less than SS but our users can only use the image in one design and not outside the site" (even though one use is what most subscription dls are used for across all sites I am willing to bet) but okay, there's a discussion to be had there.
What's the justification for less than 5c per download?!
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I have got a lot of more subscription sales, something like 5 - 7 times more than usual, but my total is not twice the sales of March as they promised.
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I have got a lot of more subscription sales, something like 5 - 7 times more than usual, but my total is not twice the sales of March as they promised.
What has come in is our sales numbers. What they have promised is that they will pay a minimum of double March earnings for the next sixth months, so they will be topping up the actual payout (if they were telling the truth).
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It is clear they closely observed their fellow Australian agency, Envato, and their Envato Elements - the most damaging enterprise for stock photographers. With the introduction of a similar concept, Canva knew what was coming and they, therefore, offer the carrot of double your earnings (which I do not see yet) for 6 months on condition THAT YOU DO NOT REMOVE ANY ASSETS. That is the key because they know contributors will start removing their assets once they see that their assets are virtually given away for free.
I left Envato Elements and will likely leave Canva if this is the future trend. My prediction is that normal sales on Canva will completely disappear and be replaced by these Photos Unlimited subscription sales. This is exactly what happened with Envato PhotoDune. No more uploads in the meantime to Canva until there is more clarity on what will be the norm. I will definitely not give away my images for $0.05. >:(
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My, my ..... The plot thickens. Did you notice that they have now removed the number of subscription sales from the earnings page? I guess they want to hide the true numbers about what contributors really earn per subscription download - an RPD of less than $0.05. My guess is they got a lot of angry messages.
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How do you see the number of sub downloads please?
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OMG this very, very bad indeed.
So much for transparency and hoping they were different from other agencies...
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How do you see the number of sub downloads please?
You can't anymore, they just deleted the information!!! It would have told you that you are getting less than 5c per download as others have reported here.
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Canva I know you're lurking reading this. How about updating this page too while you're at it:
https://support.canva.com/contributors/contributor-faqs/managing-sales-and-payment/
Don't you think it is extremely misleading to give an example where the contributor would earn 50c per download under photos unlimited when the reality is more than 10X less
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How do you see the number of sub downloads please?
This morning I could see them in right part of the subscription earnings box.
Now they have disappeared… O_o
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How do you see the number of sub downloads please?
This morning I could see them in right part of the subscription earnings box.
Now they have disappeared… O_o
Yes, even I saw it. Infuriating...
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How do you see the number of sub downloads please?
This morning I could see them in right part of the subscription earnings box.
Now they have disappeared… O_o
Yes, even I saw it. Infuriating...
Well I saw it before they deleted it, and my downloads had increased by 500%.
No wonder they removed the field from the sales page, as everyone must be pretty angry to realise the true RPD.
Canva are clearly too ashamed to be transparent on this issue.
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Well I saw it before they deleted it, and my downloads had increased by 500%.
No wonder they removed the field from the sales page, as everyone must be pretty angry to realise the true RPD.
Canva are clearly too ashamed to be transparent on this issue.
Wow, 5x more downloads and less income?
Anyone here got an increase in their income with this new subscription? Or we can start a poll if you want to remain anonymous. My guess is Canva expect some to earn more, and some earn less, and after 6 months those that earns less will remove their portfolio.
On my side I had a smaller brand of standard color vectors who Almost doubled (85%), and my other brand dropped income by 400$ (compared to march, other months were all better than march). In the end I end up with around as much as I made before.
Why would Canva make such a bold statement of doubling our income if we fall short by... 100%, with no gain at all? Let's see now if they dive into their pocket and pay us the promised double earnings.
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Well I saw it before they deleted it, and my downloads had increased by 500%.
No wonder they removed the field from the sales page, as everyone must be pretty angry to realise the true RPD.
Canva are clearly too ashamed to be transparent on this issue.
Wow, 5x more downloads and less income?
Anyone here got an increase in their income with this new subscription? Or we can start a poll if you want to remain anonymous. My guess is Canva expect some to earn more, and some earn less, and after 6 months those that earns less will remove their portfolio.
On my side I had a smaller brand of standard color vectors who Almost doubled (85%), and my other brand dropped income by 400$ (compared to march, other months were all better than march). In the end I end up with around as much as I made before.
Why would Canva make such a bold statement of doubling our income if we fall short by... 100%, with no gain at all? Let's see now if they dive into their pocket and pay us the promised double earnings.
My actual earnings for March and April were almost identical, so when Canva double the earning figure I will be better off. I would be happy with double the downloads and double the earnings, but the download number was 5x higher than March.
I've been with Canva since the very start, met Melanie Perkins at the 2013 Berlin Mexpo where the product was launched. At the time, it was a breath of fresh air - particularly as we were all starting to get worried about Shutterstock hitting 20 million images!
It's sad to see the way things have developed. I haven't added any new content to Canva for some time, and now know that I won't. I'll wait out the six months and pull my port. I'd rather take the hit on monthly income than give my work away for pennies. Sadly, even Istock are giving me a much higher RPD and at least they provide a download report. Canva pulling the download number is very telling and that lack of transparency is worrying.
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idem, march an april earning are almost the same, canva not doublem my march earning
Well I saw it before they deleted it, and my downloads had increased by 500%.
No wonder they removed the field from the sales page, as everyone must be pretty angry to realise the true RPD.
Canva are clearly too ashamed to be transparent on this issue.
Wow, 5x more downloads and less income?
Anyone here got an increase in their income with this new subscription? Or we can start a poll if you want to remain anonymous. My guess is Canva expect some to earn more, and some earn less, and after 6 months those that earns less will remove their portfolio.
On my side I had a smaller brand of standard color vectors who Almost doubled (85%), and my other brand dropped income by 400$ (compared to march, other months were all better than march). In the end I end up with around as much as I made before.
Why would Canva make such a bold statement of doubling our income if we fall short by... 100%, with no gain at all? Let's see now if they dive into their pocket and pay us the promised double earnings.
My actual earnings for March and April were almost identical, so when Canva double the earning figure I will be better off. I would be happy with double the downloads and double the earnings, but the download number was 5x higher than March.
I've been with Canva since the very start, met Melanie Perkins at the 2013 Berlin Mexpo where the product was launched. At the time, it was a breath of fresh air - particularly as we were all starting to get worried about Shutterstock hitting 20 million images!
It's sad to see the way things have developed. I haven't added any new content to Canva for some time, and now know that I won't. I'll wait out the six months and pull my port. I'd rather take the hit on monthly income than give my work away for pennies. Sadly, even Istock are giving me a much higher RPD and at least they provide a download report. Canva pulling the download number is very telling and that lack of transparency is worrying.
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Well I saw it before they deleted it, and my downloads had increased by 500%.
No wonder they removed the field from the sales page, as everyone must be pretty angry to realise the true RPD.
Canva are clearly too ashamed to be transparent on this issue.
Wow, 5x more downloads and less income?
Anyone here got an increase in their income with this new subscription? Or we can start a poll if you want to remain anonymous. My guess is Canva expect some to earn more, and some earn less, and after 6 months those that earns less will remove their portfolio.
On my side I had a smaller brand of standard color vectors who Almost doubled (85%), and my other brand dropped income by 400$ (compared to march, other months were all better than march). In the end I end up with around as much as I made before.
Why would Canva make such a bold statement of doubling our income if we fall short by... 100%, with no gain at all? Let's see now if they dive into their pocket and pay us the promised double earnings.
Well "normal" dls are around 35c. We all have got the same per dl under the unlimited scheme, if I remember rightly it was approximately 4.6c per dl so you would have to have around 8X the volume to break even (but of course if we had 8x the volume we would be getting 2.3c per dl or whatever if the number of subscribers stays the same because of the way it's calculated).
It is always the same old story "you will make it up in volume", but all this pent up demand never materialises in a big enough way to make up for the losses.
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How do you see the number of sub downloads please?
This morning I could see them in right part of the subscription earnings box.
Now they have disappeared… O_o
Yes, even I saw it. Infuriating...
Well I saw it before they deleted it, and my downloads had increased by 500%.
No wonder they removed the field from the sales page, as everyone must be pretty angry to realise the true RPD.
Canva are clearly too ashamed to be transparent on this issue.
That's just disgusting behavior.
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I will definitely remove my images after 6 months, but I'm worried about my IS portfolio on Canva!
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I've kept a portfolio on Istock as, despite a smattering of the very low sales, my RPD average is reasonable. I suspect the Canva situation will now reduce it to unacceptable levels. They are perhaps happy bedfellows, but it might prove to be too much for the rest of us to stomach.
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My total April Canva income was up a bit over March - but not doubling, or even up to a decent 2016-2018 level. I look forward to them covering the difference to make it double. The fact that they removed the DL numbers is a little telling. I certainly won't be uploading there until the difference is covered.
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Upload here and to Freepik is a very BAD IDEA!!
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My total April Canva income was up a bit over March - but not doubling, or even up to a decent 2016-2018 level. I look forward to them covering the difference to make it double. The fact that they removed the DL numbers is a little telling. I certainly won't be uploading there until the difference is covered.
My April was also about the same as March.
We’ll see how they handle that “double earnings” ;)
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So, Morphart, you have been asked a few times on here and SS forums, how it is that you are able to upload and sell scanned vectors of old public domain illustrations and make money from them when they are not your own creations, but you have never answered the question, you suddenly just disappear from whatever the thread is - care to do so now?
How is it that you can scan all old images from books like Troussets Encyclopaedia, convert them into vectors and sell them to make money from? Do you have a special agreement with SS? Do you feel any guilt that they aren't your creations but you are making money from them? Do you have special dispensation from SS to upload public domain images that no-one else has? You have 611 pages of "vintage engraved" images, over 61,000 images which you did not create.
Will you answer or disappear?
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So, Morphart, you have been asked a few times on here and SS forums, how it is that you are able to upload and sell scanned vectors of old public domain illustrations and make money from them when they are not your own creations, but you have never answered the question, you suddenly just disappear from whatever the thread is - care to do so now?
How is it that you can scan all old images from books like Troussets Encyclopaedia, convert them into vectors and sell them to make money from? Do you have a special agreement with SS? Do you feel any guilt that they aren't your creations but you are making money from them? Do you have special dispensation from SS to upload public domain images that no-one else has? You have 611 pages of "vintage engraved" images, over 61,000 images which you did not create.
Will you answer or disappear?
Hi!
I don't remember you messaging me about this and not sure why you focus on me? Uncle Pete asked me some advice and information and I gladly gave it to him, not quite sure what you want me to answer to you?
I don't have anything to prove and I don't make the rules. I started with PD in 2011 when I saw so much of that content on iStock with most being bad quality scan so I tried to make them better, pure white on black and keyworded and uploaded them. I gave it a try and developped a niche over time. If you think there is no work behind it, just jump in the game and do the same thing, I don't see no one stopping you and I don't mind, there are already thousands doing this. I am definetly not the only one using public domain material, on gettyimage/istock you'll find many hundred of thousands of PD images and none are from me.
So to answer you questions (just not sure why I need to be a delegate for that):
- Do I feel guilt?
No, public domain work is what it is. Public domain. There are music artists making money out of PD work, millions of books re-edited and republished as is from PD work, millions of people using PD illustrations and photos on merchandise, thousands redoing old PD theatre piece, etc.
I don't make the law. Do I feel creative pride? Of course not. However I do love plunging into 1800s books and finding old text and illustrations and putting them back to life and available for people. This brings me some visibility and I get very interesting custom vintage illustration contract where on those I can create original work for clients using the old vintage style which I also love doing. I also have 40 000 creative color vectors and 3000+ video clips, why is this shocking you?
- For Shutterstock, I don't normally go to their forum unless I have a specific issue with them, and I don't remember you messaging me there either or emailing me. In any case, if you see that I don't answer in regards to shutterstock or other people do not answer, then you have your answer there. Please ask Shutterstock your concern and questions, as I cannot disclose any information. I just reread and I cannot disclose the terms of the agreement with SS, that said they do not say I cannot disclose that I have an agreement.
Now...... why are you posting this in this thread again?
Message me in PM and I'll gladly answer your question, but I don't have anything to prove and don't want to do a philosophical debate on public domain. I mainly do not involve myself with the forum so much now as I focus more on work and feel most of the thread now is mainly complaining. I have fun in the early years, I do like to read those that are here since I started in 2011 and try to follow up with this everchanging industry and try not to lose income over time.
Some do microstock to expand their art. For me microstock is 100% business and I keep the ''artistic and creative'' part for custom work of clients.
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Thanks for answering. So you do have an agreement with SS which is why no-one else can submit similar PD images, they already have over 60,000 from you so why accept more - only so many books with illustrations you can use I suppose? So not only are you making money from other people's creations (albeit PD images), you are actually stopping other people from doing the same by having this special agreement with SS?
I do wonder if it was you/your agreement with SS that prompted them to no longer accept PD images.
I didn't say there wasn't any work involved, and I didn't reference IS or Getty - they have different rules I guess and we all know they are just about making as much money as possible so selling PD images for them is of no moral consequence whatsoever.
Anyway, thanks for confirming that there is an agreement, I always suspected there was for there to be so many images.
Classy business strategy - make money from other people's creations and get the main agency to allow you to do it.
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Thanks for answering. So you do have an agreement with SS which is why no-one else can submit similar PD images, they already have over 60,000 from you so why accept more - only so many books with illustrations you can use I suppose? So not only are you making money from other people's creations (albeit PD images), you are actually stopping other people from doing the same by having this special agreement with SS?
I do wonder if it was you/your agreement with SS that prompted them to no longer accept PD images.
I didn't say there wasn't any work involved, and I didn't reference IS or Getty - they have different rules I guess and we all know they are just about making as much money as possible so selling PD images for them is of no moral consequence whatsoever.
Anyway, thanks for confirming that there is an agreement, I always suspected there was for there to be so many images.
Classy business strategy - make money from other people's creations and get the main agency to allow you to do it.
Do other people's PD images get rejected while Morphart's are accepted? I didn't realise that. It seems odd.
Have you tried submitting the same illustrations? They are all easily searchable online in scanned versions via various archives. You only have to play around with the contrast and autotrace (play with the settings and you'll find a decent default). Morphart doesn't have any claim on the originals only his versions.
You even know which ones sell well.
EDIT: prompted me to look on SS, there many people doing the same thing as far as I can tell. For example
https://www.shutterstock.com/image-vector/octopus-vulgaris-vintage-engraved-illustration-dictionnaire-97647422 (https://www.shutterstock.com/image-vector/octopus-vulgaris-vintage-engraved-illustration-dictionnaire-97647422)
https://www.shutterstock.com/image-vector/common-octopus-vulgaris-isolated-on-white-82633861 (https://www.shutterstock.com/image-vector/common-octopus-vulgaris-isolated-on-white-82633861)
and as far as Morphart's portfolio goes I'd be more concerned about: (in case they're deleted, an illustration of batman, actually described as batman and key-worded as such and ditto an illustration of pikachu key-worded and described as such and with pokemon also in the keywords, neither editorial).
https://www.shutterstock.com/image-vector/cute-little-cartoon-batman-dressed-black-1388405396 (https://www.shutterstock.com/image-vector/cute-little-cartoon-batman-dressed-black-1388405396)
or
https://www.shutterstock.com/image-vector/pikachu-illustration-vector-on-white-background-1561967617 (https://www.shutterstock.com/image-vector/pikachu-illustration-vector-on-white-background-1561967617)
(picking jaw off the floor) Now that's a deal.
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Guys, please don't hijack this thread. If you guys want to talk about public domain and stuffs, please bring this to another thread.
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Guys, please don't hijack this thread. If you guys want to talk about public domain and stuffs, please bring this to another thread.
You're right, sorry
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Guys, please don't hijack this thread. If you guys want to talk about public domain and stuffs, please bring this to another thread.
That was my point earlier, not sure why the subject turned to this. Just to finish with a answer to Me who see’s me as the PD devil. I feel that you are frustrasted about this and think I am the cause of all this? No Shutterstock did not stop accepting PD because of me. They stopped altogether. No they don’t have a special agreement just with me. You can have one too, just ask them but if you cannot meet their requirement you will not be able to send. In 2013 when they stopped, I had hours (years) of work and much money involved in buying books. Me, my wife and stepfather were working a lot on this niche so I contacted them as I was a little stressed out that they decide to stop PD, and after 3 months their legal departement came with a solution, and I know that some other have this agreement. SS said it was because it took too much time for their reviewer to validate the PD status of each image.
Lastly, SS, Deposit, Adobestock, Canstock, Mostphotos, iStock, 123rf, etc. They all accept PD. I don’t force client to buy my images. They can do the research (you have the name of the book in the description), find the book, buy it, scan it, arrange it, vectorize it. Or they can buy mine or someone else’s for 0.38$. Time has value, the books also. And to finish, there are MILLIONS of images in books, I don’t own the monopoly. Go ahead, do the same no one is stopping you, I’m just a guy behind his desk, not the devil of Microstock :)
Start a new thread or contact me directly if you have other question, but for the SS agreement, contact them they will tell you the terms, as I cannot.
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May 18 here in the Far East. Still no payment received. It just gets later and later each month.
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From their announcement:
"When will I be paid?
Similarly to Photos Unlimited royalties, you will be paid a few days after the end of each calendar month."
>:( >:( >:(
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No explanation why they need more and more time, no respect for their own deadline. I guess they will start to pay us as IS / Getty, if not latter.
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Didn't they say 15th at the latest in one of their replies? (or was that for reporting not payment?)
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No explanation why they need more and more time, no respect for their own deadline. I guess they will start to pay us as IS / Getty, if not latter.
In that case I will also treat them the same way (not uploading anymore).
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Didn't they say 15th at the latest in one of their replies? (or was that for reporting not payment?)
Yes 15th was for the reporting. They must be trying to figure out (our calculating) what they need to send more so that we receive double earnings as they promised (at least this is what I hope...)
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Didn't they say 15th at the latest in one of their replies? (or was that for reporting not payment?)
I think that was for reporting - which they did on the 15th.
That said, the latest I've ever received payment in the past was the 16th, and usually much earlier than that. I'm not sure what the contributor TOS say, as they aren't easy to find.
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It will be interesting to see if/when they actually double our earnings, or how they weasel out of it.
Another question, does anyone know how to tell how many images you have for sale there now? I used to be able to see this by clicking on an image and then my contributor name, but that doesn't seem to work anymore.
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It will be interesting to see if/when they actually double our earnings, or how they weasel out of it.
Another question, does anyone know how to tell how many images you have for sale there now? I used to be able to see this by clicking on an image and then my contributor name, but that doesn't seem to work anymore.
I hate how they removed the portfolio numbers, I was looking for that too. I also can't update my profile info (location, website) etc even though the fields are there, the save button never enables.
Seems like they are just tinkering with the contributor end but never finishing things off.
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Removing download numbers and not even paying close to double, what's more, it's about 20% less than the previous month.
If they don't intend to keep their promise, I'll be gone in 6 months. We'll see what next month brings. Is there any kind of public Canva forum?
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I just received my payment, and it was the EXACT double of my March earnings (My real earnings were about 60% above March)
They kept their promise.
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I just received my payment, and it was the EXACT double of my March earnings (My real earnings were about 60% above March)
They kept their promise.
I too!
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Same here
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Good for them for putting their money where their mouth is. I respect their honesty
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Thank you, Canva!!!
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And of course, it does not matter that this "double your income" comes at the cost of buyers stockpiling hundreds of your images. But then, since they don't display the download numbers that problem is also solved. If we cannot see those high download numbers they do not exist, right? >:(
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Yep, got double my March earnings. At least they're keeping their promise in that regard.
What still worries me is how the subscription revenue will develop after the 6 month period is over. It will probably mean more downloads for less revenue, so in essence it's still a very obvious bait 'n trap concept.
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And of course, it does not matter that this "double your income" comes at the cost of buyers stockpiling hundreds of your images. But then, since they don't display the download numbers that problem is also solved. If we cannot see those high download numbers they do not exist, right? >:(
They said that purchases under the scheme could only be used on designs within the platform right? Please tell me this right!
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And of course, it does not matter that this "double your income" comes at the cost of buyers stockpiling hundreds of your images. But then, since they don't display the download numbers that problem is also solved. If we cannot see those high download numbers they do not exist, right? >:(
They said that purchases under the scheme could only be used on designs within the platform right? Please tell me this right!
Correct, buyers cannot download these images, they can only use them within canva. They need a different license I believe to actually download them.
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And of course, it does not matter that this "double your income" comes at the cost of buyers stockpiling hundreds of your images. But then, since they don't display the download numbers that problem is also solved. If we cannot see those high download numbers they do not exist, right? >:(
They said that purchases under the scheme could only be used on designs within the platform right? Please tell me this right!
Correct, buyers cannot download these images, they can only use them within canva. They need a different license I believe to actually download them.
Great, that's what I thought!
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Good for them for putting their money where their mouth is. I respect their honesty
Same, received exactly double of March earning and I appreciate it. I do hope that the income do rise in the next 6 months so that we can maintain this revenue after 6 months. Time will tell, but so far, so good.
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And of course, it does not matter that this "double your income" comes at the cost of buyers stockpiling hundreds of your images. But then, since they don't display the download numbers that problem is also solved. If we cannot see those high download numbers they do not exist, right? >:(
They said that purchases under the scheme could only be used on designs within the platform right? Please tell me this right!
Correct, buyers cannot download these images, they can only use them within canva. They need a different license I believe to actually download them.
Is that a technical limitation or are we all counting on the fact that all buyers are honest?
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And of course, it does not matter that this "double your income" comes at the cost of buyers stockpiling hundreds of your images. But then, since they don't display the download numbers that problem is also solved. If we cannot see those high download numbers they do not exist, right? >:(
They said that purchases under the scheme could only be used on designs within the platform right? Please tell me this right!
Correct, buyers cannot download these images, they can only use them within canva. They need a different license I believe to actually download them.
Is that a technical limitation or are we all counting on the fact that all buyers are honest?
Buyers are honest as contributors are…
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And of course, it does not matter that this "double your income" comes at the cost of buyers stockpiling hundreds of your images. But then, since they don't display the download numbers that problem is also solved. If we cannot see those high download numbers they do not exist, right? >:(
They said that purchases under the scheme could only be used on designs within the platform right? Please tell me this right!
Correct, buyers cannot download these images, they can only use them within canva. They need a different license I believe to actually download them.
Is that a technical limitation or are we all counting on the fact that all buyers are honest?
Technical limitation. There is no "download" option, only "remove watermark" within the app.
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Has someone else suddenly a negative account balance ? (for me since last night, close to the extra double payment)
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Yep, me too. For me it looks like the difference between what wasnt paied yet minus the doubled march earnings
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No one else ? :o
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Normal here
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Has someone else suddenly a negative account balance ? (for me since last night, close to the extra double payment)
Me too, on the payments page, and yes it's about the amount they payed extra.
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Ditto. Minus figure on payments page....
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Me too, looks like difference between sales and promised double payment amount
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Has someone else suddenly a negative account balance ? (for me since last night, close to the extra double payment)
Everything seems normal to me at the moment.
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I wrote them two times about this issue, now the third Email is on the way ??? No answer until now.
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I'm glad that some of you have received double or more based on your total earnings from March. It hasn't happened for me. I did make more in April than in March, but my total for April was not double that of March, not even close. In reviewing this thread, I understood the new policy to be that monthly earnings for each of the next 6 months would at least be double the total earnings for March. Am I missing something?
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Have you deleted any of your images?
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Have you deleted any of your images?
That could be it. To be eligible for the double pay you couldn't delete any images from Canva
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Thanks for your replies. No, I haven't deleted any images. I also haven't uploaded anything new in quite some time; could that be the reason?
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I don't know then, I am sorry, try contacting them if you haven't already.
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Did you reach the payout limit? Double earnings don't show on the page, but were paid on paypal account....
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Dumc, I think you're right. I'll be able to confirm once the subscriptions for May are tallied.
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So, May stats are in, better than April but still only about 2/3 of double March earnings.
EDIT: Despite not reaching double earnings, it was still best month in the last year or so...
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So, May stats are in, better than April but still only about 2/3 of double March earnings.
EDIT: Despite not reaching double earnings, it was still best month in the last year or so...
Pretty much the same results here.
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So, May stats are in, better than April but still only about 2/3 of double March earnings.
EDIT: Despite not reaching double earnings, it was still best month in the last year or so...
The double earnings are not shown on the site.
They will just send you the money later (few days), like they did last month (at least for me it was like that last month.)
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So, May stats are in, better than April but still only about 2/3 of double March earnings.
EDIT: Despite not reaching double earnings, it was still best month in the last year or so...
The double earnings are not shown on the site.
They will just send you the money later (few days), like they did last month (at least for me it was like that last month.)
I think we understand that - the point is they promised we would get to that point without the bonus, and we are not there yet.
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Mine for May was a little over March earnings. Once they end the guarantee period it is going to be about a 50% pay cut unless things improve. It is also very annoying that they don't show the number of subscription downloads so we can't calculate the RPDL - seems to be deliberate obfuscation on their part.
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Is the gross amount for May supposed to show the sum of the total royalty earnings + total subscription earnings?
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I’m really confused now. Can anyone tell me what month the subscription earnings started being reported? I just looked at my Account Settings/Sales page, and the graphic says I had $0.00 subscription sales in April. I could have sworn there had been a dollar amount listed there the last time I looked. I wish I had done a screen save. Has anyone else seen their subscription earnings amount reset to $0.00 for April?
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My subscription earnings start in May 2019
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Things go astray down under ::) ;)
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Canva do a "shutterstock"
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So, May stats are in, better than April but still only about 2/3 of double March earnings.
EDIT: Despite not reaching double earnings, it was still best month in the last year or so...
my april earnings were 185% of march; may is 210%
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So, May stats are in, better than April but still only about 2/3 of double March earnings.
EDIT: Despite not reaching double earnings, it was still best month in the last year or so...
The double earnings are not shown on the site.
They will just send you the money later (few days), like they did last month (at least for me it was like that last month.)
I just received the payment on Paypal, and it's not the double of March as promised… :(
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So, May stats are in, better than April but still only about 2/3 of double March earnings.
EDIT: Despite not reaching double earnings, it was still best month in the last year or so...
The double earnings are not shown on the site.
They will just send you the money later (few days), like they did last month (at least for me it was like that last month.)
I just received the payment on Paypal, and it's not the double of March as promised… :(
That's weird, I got the double same as last month.
Did you delete any images?
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So, May stats are in, better than April but still only about 2/3 of double March earnings.
EDIT: Despite not reaching double earnings, it was still best month in the last year or so...
The double earnings are not shown on the site.
They will just send you the money later (few days), like they did last month (at least for me it was like that last month.)
I just received the payment on Paypal, and it's not the double of March as promised… :(
That's weird, I got the double same as last month.
Did you delete any images?
No, I didn't delete anything.
I contacted them. I'm waiting for an answer now.
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They take 30% for the taxes?
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They take 30% for the taxes?
yes ::), i think every Australian agency does that
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What I'm trying to say is, did he calculated this into what he was supposed to get to paypal account.
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At first the royalty earnings looks much lower as they were before the recent change. It looks very bad until they add the subscription revenue what they do quite deep in the upcoming month. And than the overall royalty I get is significantly higher as it was. I lost track how they calculate it, but they send me more money now as they did before so I am a HAPPY contributor :)
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At first the royalty earnings looks much lower as they were before the recent change. It looks very bad until they add the subscription revenue what they do quite deep in the upcoming month. And than the overall royalty I get is significantly higher as it was. I lost track how they calculate it, but they send me more money now as they did before so I am a HAPPY contributor :)
same here - May's numbers appeared just a few days ago
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What I'm trying to say is, did he calculated this into what he was supposed to get to paypal account.
I was supposed to get twice what I got in my Paypal account in March, and exactly the same sum I got in April in my Paypal account.
No calculation to do here.
I think that they did not appreciate a lot that my March earnings were enough higher than my usual average…
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And for the second month running they have taken the difference between my actual earnings and the guaranteed amount and deducted it form my account balance, so therefore not paying me any extra whatsoever.
So they have said we will guarantee double March payment for 6 months but then takes the difference from our balance so in effect all they are doing is giving you a pay advance.
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.
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The payment page is totally confusing, I wish they'd fix it.
Regular sales are much lower for me too, subscription sales are much higher, overall revenue is quite similar to previous months.
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Hi - When the subscription earnings were loaded by Canva for May-2020 in the month of Jun-2020, the subscription earnings for all the prior months going back all the way to May-2019, was reset to zero. This resulted in the 'Unpaid earnings' in the 'Payments' tab to reduce by an amount which is the total of all the subscriptions of the months from May-2019 through Apr-2020. Has this happened for anyone else? I have asked Canva about it, but no response as yet. Thanks.
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Same here. I asked Canva to fix it - no reply for several weeks. This week I got an e-mail "we want to close this topic, please notify if you have more questions about it". Hahaha, of course I have more questions about it, they did not even reply, let alone fix it! So I just repeated the request and the wait starts again ...
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Same here. I asked Canva to fix it - no reply for several weeks. This week I got an e-mail "we want to close this topic, please notify if you have more questions about it". Hahaha, of course I have more questions about it, they did not even reply, let alone fix it! So I just repeated the request and the wait starts again ...
Thanks Anyka. I guess we just have to wait until they fix it :)
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Same here. I asked Canva to fix it - no reply for several weeks. This week I got an e-mail "we want to close this topic, please notify if you have more questions about it". Hahaha, of course I have more questions about it, they did not even reply, let alone fix it! So I just repeated the request and the wait starts again ...
Thanks Anyka. I guess we just have to wait until they fix it :)
Canva responded to my query last week. I provided them screenshots of the monthly sales pages and the payments page. Yesterday they confirmed that they have made a fix. I checked the sales pages and all missing subscriptions have been restored. The unpaid earnings on the payments page is also accurate. Even though it took some time for Canva to respond, their fix was complete and accurate.
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'Normal' sub sales are now dire. I wonder how long the 'surprise' number will continue to compensate.......
Not feeling optimistic.
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Just received my payment for July. They didn't double my March earnings anymore. My sales are close to a doubled March income anyway, but they should still have topped it up by about 40$. Anyone else?
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Just received my payment for July. They didn't double my March earnings anymore. My sales are close to a doubled March income anyway, but they should still have topped it up by about 40$. Anyone else?
Same. I am out $1000+. Haven't deleted anything.
Anyone have a contact email for them
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Same here, I found out they paid JUNE real amounts, not July, and not double March.
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Me too... I didn't get double earnings. I hope they don't break promise and honor their words.
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Anyone have a contact email for them
[email protected] at least exists ...
I exchanged some messages with ivy(at)canva.com quite a while ago. Don't know if she still works there though.
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Same here.
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Exactly, about $ 100 below which would be double for me. But in the payments section, in unpaid income there are $ 106 pending payment, which will eventually be paid ... Lack of liquidity?
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I'm also short by about $150, so I've emailed to ask what happened. Checking my earnings for July, the payment I've received is not double my March payment, nor does it match the actual stated earnings for the month, so I'm not sure what's going on.
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Anyone have a contact email for them
[email protected] at least exists ...
I exchanged some messages with ivy(at)canva.com quite a while ago. Don't know if she still works there though.
Thanks, I'll try the email
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If you check the payment they show that they paid the double march earning, but we only received june ''normal'' earnings. I think they will fix this...
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Mine doesn't have an entry for August 15th. The last is July 15. So three correct entries (double March) at the top of the table. Does yours show this month's?
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The last one is July 15 for me too.
And the payment I received is the actual amount for June.
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I'm also short by about $150, so I've emailed to ask what happened. Checking my earnings for July, the payment I've received is not double my March payment, nor does it match the actual stated earnings for the month, so I'm not sure what's going on.
Response from Canva indicated that there had been a technical problem that should be corrected by the end of this week.
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Same here, not double of March earning
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Mine doesn't have an entry for August 15th. The last is July 15. So three correct entries (double March) at the top of the table. Does yours show this month's?
My bad. Yes it shows an entry for the 15th of July as last payment. In my mind it was payment for July earnings, but like you say it will appear in August.
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Just recived this mail from Canva...
Calculating July earnings
Hello,
We have realized there was an issue calculating payments this month and you are part of the list of affected contributors. The cause has been identified and the team is working on rectifying this before the end of the week. We are notifying you to avoid any confusion when you check the payment you received.
We are sorry for the inconvenience and appreciate your patience while we resolve this issue.
Canva Content Team
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Hi,
my last payment from Canva was in 16th July (June earnings). Now I have money in my unpaid earnings for selling in July, but I didn´t get this earnings in half of August :o Is someone here who didn´t get the July earnings ?
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Hi,
my last payment from Canva was in 16th July (June earnings). Now I have money in my unpaid earnings for selling in July, but I didn´t get this earnings in half of August :o Is someone here who didn´t get the July earnings ?
Yes, me. I did not receive my payment this month. My payment page still shows over $100 as unpaid earnings.
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I didn't get it either.
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Well, end of the week passed and still not sorted
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Just received my remaining "double March" payment, thanks
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Canva has become a total mess.
The royalty earning numbers move unpredictable and change over time, even vor month already passed and we only get information from Canva that "something is wrong", without further explanation.
This is highly unprofessional and untrustworthy.
When asking the support by email, I get answers many weeks later with content-free copy & paste phrases.
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Canva has become a total mess.
The royalty earning numbers move unpredictable and change over time, even vor month already passed and we only get information from Canva that "something is wrong", without further explanation.
This is highly unprofessional and untrustworthy.
When asking the support by email, I get answers many weeks later with content-free copy & paste phrases.
Exactly!
But I sell a lot on this site... so I prefer not to talk :D
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Also received mine, a relief to be sure.
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Also received mine, a relief to be sure.
Did you get your payment? or?
I still haven't received mine, I wrote them but no reply.
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No, I haven´t got the payment for July yet. I have still more then 100 USD in my balance, but I think, that the payment will be proccesed in half of September.
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Also received mine, a relief to be sure.
Did you get your payment? or?
I still haven't received mine, I wrote them but no reply.
Yes I've got mine now. Sorry yours hasn't come through yet
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No, I haven´t got the payment for July yet. I have still more then 100 USD in my balance, but I think, that the payment will be proccesed in half of September.
What makes you think that?
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Subscription royalties still pending in my account for this month. Weird stuff is going on. What's their explanation? I have received zero communication from them...
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...What's their explanation? I have received zero communication from them...
A cynic would see signs of cash flow problems :)
I listened to a podcast recently where Canva's Global Partnership Lead (https://thedeadpixelssociety.com/dead-pixels-society-podcast-graphic-opportunities-with-canvas-aaron-day/)mentioned that the majority of Canva's users are on the free tier, not the paid ones. I think it's the Pro tier that includes all the stock images
https://www.canva.com/pricing/ (https://www.canva.com/pricing/)
I'm not sure how they make the business model work - other than hoping everyone uses the Pexels & Pixabay images which are free to them. It would be in Canva's best interests to slant things to encourage use of the free stock images (on which they pay no royalties to eat into their subscription revenue).
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Subscription royalties still pending in my account for this month. Weird stuff is going on. What's their explanation? I have received zero communication from them...
I started to write on their FB page, and at least they replied that they'll look into it. They still did not do that, so I am going to continue and write them on public forums, otherwise they totally ignore my questions. I recommend you do the same it might help.
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Subscription royalties still pending in my account for this month. Weird stuff is going on. What's their explanation? I have received zero communication from them...
I started to write on their FB page, and at least they replied that they'll look into it. They still did not do that, so I am going to continue and write them on public forums, otherwise they totally ignore my questions. I recommend you do the same it might help.
I might do that, I have sent them an email the 28th of August, no reply so far.
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So did anyone actually received payment for July earnings?
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So did anyone actually received payment for July earnings?
Yes - I did. I got a part payment and, after emailing to enquire why I wasn't getting the full 'double March' payment, I got the balance about a week later. In fairness, it was short by about 50c, but I decided to let them keep that!
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So did anyone actually received payment for July earnings?
Nope. Received June's payment on July 16th but nothing since. Plus it looks like the subscription earnings for August were less than half what they had been running the previous months. Too bad. It looks like their promise of huge increases in revenues with their new subscription plan somehow didn't materialize. Just like the "exciting news" announcements made by every other agency.
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So did anyone actually received payment for July earnings?
Yes - I did. I got a part payment and, after emailing to enquire why I wasn't getting the full 'double March' payment, I got the balance about a week later. In fairness, it was short by about 50c, but I decided to let them keep that!
Same, I didn't mention before that I was weirdly short a few dollars when I finally got my second payment. Thinking about it that's probably a few hundred downloads under their new scheme :o
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My August sub earnings were pretty much the same as July and June, a few bucks higher actually. My July total earnings show exactly double of that in March, I just haven't received anything on my paypal account yet.
@KuriousKat What email did you use?
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I received my payment (paypal) today, inclusive the missing payout from last month
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I received my payment (paypal) today, inclusive the missing payout from last month
Same. But no explanation for the skipping one month.
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My August sub earnings were pretty much the same as July and June, a few bucks higher actually. My July total earnings show exactly double of that in March, I just haven't received anything on my paypal account yet.
@KuriousKat What email did you use?
I think I initially used the online contact page, but the response I got was from this email:
[email protected]
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Thanks, but I received payment for both months yesterday.
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I received my payment (paypal) today, inclusive the missing payout from last month
Same here.
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I received my payment (paypal) today, inclusive the missing payout from last month
Same here.
+1
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Me too - better late than never.
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Do Canva actually answer their contact forms .... ????
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So the September payment made this month will still be double March, right? September being the last of the 6?
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So the September payment made this month will still be double March, right? September being the last of the 6?
As far as I know yes, should be the last of the six
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So the September payment made this month will still be double March, right? September being the last of the 6?
As far as I know yes, should be the last of the six
Thanks - I was doubting myself!
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Do Canva actually answer their contact forms .... ????
They answered me now, my question from August 31, about payment. Ok, they did not really answer, but replied. Reading the first sentence made me burst out laughing.
"Hi there, we haven't heard from you in a while. If you would like to keep this request open or if you would like additional information, just reply.
Otherwise, this issue will be closed on our side in 2 days. Feel free to open another request if you run into another issue!"
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Do Canva actually answer their contact forms .... ????
They answered me now, my question from August 31, about payment. Ok, they did not really answer, but replied. Reading the first sentence made me burst out laughing.
"Hi there, we haven't heard from you in a while. If you would like to keep this request open or if you would like additional information, just reply.
Otherwise, this issue will be closed on our side in 2 days. Feel free to open another request if you run into another issue!"
sheesh ... you have to love it, I dont even get that sort of response, ever since I ended up in a loop with a buyer instead of support I have received nothing from them (except their advertising)
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Do Canva actually answer their contact forms .... ????
They answered me now, my question from August 31, about payment. Ok, they did not really answer, but replied. Reading the first sentence made me burst out laughing.
"Hi there, we haven't heard from you in a while. If you would like to keep this request open or if you would like additional information, just reply.
Otherwise, this issue will be closed on our side in 2 days. Feel free to open another request if you run into another issue!"
yup, I got that one after waiting a few months - they sent it at the start of a long weekend. I saw it a few days later.