Err, not sure she meant that -you don't get an email alert for flagged keywords (well I don't anyway!). Isn't it the service for buyers where they send you an email if there are new images matching the keyword/s you're interested in (e.g. frogs). I'm sure I've seen that on their newsletters but can't find anything on the site. Or is that another agent? Age brings confusion.....Regards, David.