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Author Topic: New submission form  (Read 7420 times)

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« Reply #25 on: March 06, 2023, 13:32 »
0
Well it's not working for me. I uploaded 10 images this morning and only 6 submitted. One wouldn't let me add missing categories, so I deleted it and tried again - same problem. The remaining 3 are in a loop of saying they've been submitted, but then turning up again as unsubmitted, and I've tried 3 times over. I've even deleted them and uploaded them again - same problem.

YES.  And your post was 2-3 weeks ago and DT still hasn't fixed the issue.

Is this a browser issue? I just uploaded some photos and then an EPS with a JPG and the system recognized it as an additional with the same name, I didn't have to do anything. All metadata was read properly. They auto entered the Category. All boxes were checked as they always are, no I don't wish to donate as free if something is rejected.

That's online upload not ftp, and using Firefox.

I used Safari like I always do.

I too use Safari and I haven't had any issues.
I've uploaded using both FTP and the browser, A mix of Commercial and Editorial all the Metadata has been there. I just need remember to uncheck 'sell the rights' on the Commercial images.



« Reply #26 on: March 06, 2023, 13:36 »
0
Well it's not working for me. I uploaded 10 images this morning and only 6 submitted. One wouldn't let me add missing categories, so I deleted it and tried again - same problem. The remaining 3 are in a loop of saying they've been submitted, but then turning up again as unsubmitted, and I've tried 3 times over. I've even deleted them and uploaded them again - same problem.

YES.  And your post was 2-3 weeks ago and DT still hasn't fixed the issue.

Is this a browser issue? I just uploaded some photos and then an EPS with a JPG and the system recognized it as an additional with the same name, I didn't have to do anything. All metadata was read properly. They auto entered the Category. All boxes were checked as they always are, no I don't wish to donate as free if something is rejected.

That's online upload not ftp, and using Firefox.

I used Safari like I always do.

I too use Safari and I haven't had any issues.
I've uploaded using both FTP and the browser, A mix of Commercial and Editorial all the Metadata has been there. I just need remember to uncheck 'sell the rights' on the Commercial images.

Hmmmm, that's interesting.  I just sent them a bunch of screen shots at their request.  I can't even add keywords manually. The field won't accept text.  I just did another validation that when an image does submit, it never leaves the queue and the counter of remaining images doesn't go down with the submission.  Very strange.

Uncle Pete

  • Great Place by a Great Lake - My Home Port
« Reply #27 on: March 06, 2023, 13:49 »
0
Well it's not working for me. I uploaded 10 images this morning and only 6 submitted. One wouldn't let me add missing categories, so I deleted it and tried again - same problem. The remaining 3 are in a loop of saying they've been submitted, but then turning up again as unsubmitted, and I've tried 3 times over. I've even deleted them and uploaded them again - same problem.

YES.  And your post was 2-3 weeks ago and DT still hasn't fixed the issue.

Is this a browser issue? I just uploaded some photos and then an EPS with a JPG and the system recognized it as an additional with the same name, I didn't have to do anything. All metadata was read properly. They auto entered the Category. All boxes were checked as they always are, no I don't wish to donate as free if something is rejected.

That's online upload not ftp, and using Firefox.

I used Safari like I always do.

I too use Safari and I haven't had any issues.
I've uploaded using both FTP and the browser, A mix of Commercial and Editorial all the Metadata has been there. I just need remember to uncheck 'sell the rights' on the Commercial images.

Hmmmm, that's interesting.  I just sent them a bunch of screen shots at their request.  I can't even add keywords manually. The field won't accept text.  I just did another validation that when an image does submit, it never leaves the queue and the counter of remaining images doesn't go down with the submission.  Very strange.

No doubt about that. Did you do the obvious? Clear the cache, hard reload of the site?

What's odd for me is, usually the problem with sites is, Firefox is not as popular or supported as Chrome or Edge and I used to get some really odd errors. I mean if the problem was Firefox, it wouldn't see that unusual, but if it's Chrome then, yes that is odd.

And I'm sure you'll appreciate, like all software, if something is wrong, it's your fault! LOL  ;D Not theirs.

« Reply #28 on: March 06, 2023, 14:58 »
0
I just tried the new form for the first time and it works fine. Metadata included, remembers choice not to sell the rights. I used Edge.

« Reply #29 on: March 06, 2023, 16:13 »
0
Well it's not working for me. I uploaded 10 images this morning and only 6 submitted. One wouldn't let me add missing categories, so I deleted it and tried again - same problem. The remaining 3 are in a loop of saying they've been submitted, but then turning up again as unsubmitted, and I've tried 3 times over. I've even deleted them and uploaded them again - same problem.

YES.  And your post was 2-3 weeks ago and DT still hasn't fixed the issue.

Is this a browser issue? I just uploaded some photos and then an EPS with a JPG and the system recognized it as an additional with the same name, I didn't have to do anything. All metadata was read properly. They auto entered the Category. All boxes were checked as they always are, no I don't wish to donate as free if something is rejected.

That's online upload not ftp, and using Firefox.

I used Safari like I always do.

I too use Safari and I haven't had any issues.
I've uploaded using both FTP and the browser, A mix of Commercial and Editorial all the Metadata has been there. I just need remember to uncheck 'sell the rights' on the Commercial images.

Hmmmm, that's interesting.  I just sent them a bunch of screen shots at their request.  I can't even add keywords manually. The field won't accept text.  I just did another validation that when an image does submit, it never leaves the queue and the counter of remaining images doesn't go down with the submission.  Very strange.

No doubt about that. Did you do the obvious? Clear the cache, hard reload of the site?

What's odd for me is, usually the problem with sites is, Firefox is not as popular or supported as Chrome or Edge and I used to get some really odd errors. I mean if the problem was Firefox, it wouldn't see that unusual, but if it's Chrome then, yes that is odd.

And I'm sure you'll appreciate, like all software, if something is wrong, it's your fault! LOL  ;D Not theirs.

Yea and they asked me to try Chrome, which I did. When I use Chrome it copies my description into my keywords. VERY strange indeed.  They are aware of it.

« Reply #30 on: March 06, 2023, 18:09 »
0
Well it's not working for me. I uploaded 10 images this morning and only 6 submitted. One wouldn't let me add missing categories, so I deleted it and tried again - same problem. The remaining 3 are in a loop of saying they've been submitted, but then turning up again as unsubmitted, and I've tried 3 times over. I've even deleted them and uploaded them again - same problem.

YES.  And your post was 2-3 weeks ago and DT still hasn't fixed the issue.

Is this a browser issue? I just uploaded some photos and then an EPS with a JPG and the system recognized it as an additional with the same name, I didn't have to do anything. All metadata was read properly. They auto entered the Category. All boxes were checked as they always are, no I don't wish to donate as free if something is rejected.

That's online upload not ftp, and using Firefox.

I used Safari like I always do.

I too use Safari and I haven't had any issues.
I've uploaded using both FTP and the browser, A mix of Commercial and Editorial all the Metadata has been there. I just need remember to uncheck 'sell the rights' on the Commercial images.

Hmmmm, that's interesting.  I just sent them a bunch of screen shots at their request.  I can't even add keywords manually. The field won't accept text.  I just did another validation that when an image does submit, it never leaves the queue and the counter of remaining images doesn't go down with the submission.  Very strange.

No doubt about that. Did you do the obvious? Clear the cache, hard reload of the site?

What's odd for me is, usually the problem with sites is, Firefox is not as popular or supported as Chrome or Edge and I used to get some really odd errors. I mean if the problem was Firefox, it wouldn't see that unusual, but if it's Chrome then, yes that is odd.

And I'm sure you'll appreciate, like all software, if something is wrong, it's your fault! LOL  ;D Not theirs.

Yea and they asked me to try Chrome, which I did. When I use Chrome it copies my description into my keywords. VERY strange indeed.  They are aware of it.

That happens with Safari also- they must know about it - I ignore it and let them get added.
Not worth the effort to edit them out if they can't fix their system.


 

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