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Author Topic: Portfolio appears to be empty  (Read 3294 times)

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« on: March 17, 2017, 14:41 »
I just went to put my newly approved images in sets and I found my portfolio empty. It must be some loading problem, a pleasant surprise for the weekend.
Now I'm not surprised that sales are so poor.

Anyone else has this problem?
« Last Edit: March 21, 2017, 10:51 by Dodie »

« Reply #1 on: March 17, 2017, 16:05 »
I was wrong earlier, only the above the fold area is empty and I didn't scroll down to see the rest.

« Reply #2 on: March 21, 2017, 10:53 »
These guys at DT are not just incompetent but impertinent too.

On Dt, all portfolios are displayed with a large gap at the top which takes up all the space above the fold at 100% view. A buyer would think that there is nothing in the portfolio.

I contacted support and asked to fix it, we already exchanged three email and that sweet girl at the other end is still advising me to clean my cache.

This is the screenshot she sent me showing the page layout on her end.
The red lines were added by me.
Am I blind?
« Last Edit: March 23, 2017, 15:12 by Dodie »


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