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Author Topic: Pile of refunds  (Read 4927 times)

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« on: August 13, 2012, 08:30 »
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I just got notified of refunds totalling $15 for seven files. It's the standard e-mail, of course, which says there is some reason or other they've done it but they won't answer any questions about what the reason might be.

Is it just me or is it a major problem?

Secondly, I am not sure how this affects the stats page: do they adjust that, too, or do they keep the sales listed there? If they adjust it, do they adjust the current month or the one that the cancelled sale was from? 


Microbius

« Reply #1 on: August 13, 2012, 08:33 »
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Just got two through in last couple of hours, so it is not just you. Also not sure how it works with the stats page.

« Reply #2 on: August 13, 2012, 08:45 »
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Same here, just had the email.

« Reply #3 on: August 13, 2012, 10:40 »
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Sounds like another card fraud.

« Reply #4 on: August 13, 2012, 11:23 »
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And there's a second refund email, only for peanuts this time.

lisafx

« Reply #5 on: August 13, 2012, 11:25 »
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I haven't had any.  Just checked.  Hopefully not too widespread?  I'll keep an eye out for the e-mail. 

« Reply #6 on: August 13, 2012, 12:11 »
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Me too, $8.94 :(

« Reply #7 on: August 13, 2012, 12:24 »
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Me too, $8.94 :(
Me too,  $33.27. In way I'm relieved to see this thread. At least the refund doesn't mean that some honest designer downloaded a bunch of my images and found them useless for some reason. Instead I guess some dishonest thief found them useful for some reason.

« Reply #8 on: August 13, 2012, 13:14 »
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same here, as i have just request earnings today, my balance is now officially negative figure, great, after five years of microstocking, here i am ;D

« Reply #9 on: August 13, 2012, 13:18 »
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At least the refund doesn't mean that some honest designer downloaded a bunch of my images and found them useless for some reason.

It's rather bizarre, isn't it? Rejection by a reviewer frequently engenders feelings of anger while rejection by a user would be shameful, humiliating and mean a loss of self-esteem.  Maybe we should be more appreciative of the reviewers.

« Reply #10 on: August 13, 2012, 14:18 »
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I guess now is the time to try and search the image in question to, see if it is turning up as a free download somewhere...

« Reply #11 on: August 13, 2012, 14:28 »
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I tried that with one of mine and it wasn't showing. But the search has its limits.

lisafx

« Reply #12 on: August 13, 2012, 15:24 »
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Just got one.  Only $1.50 though.  Don't know whether to be relieved it is so little or offended that some thief didn't like (or worse find) my images. 

« Reply #13 on: August 13, 2012, 16:30 »
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Got two for $.70.

« Reply #14 on: August 13, 2012, 22:00 »
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One refund for $3.60, but I also see no sales since August 10th, which is very surprising, even for August.

« Reply #15 on: August 14, 2012, 00:18 »
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Just got one.  Only $1.50 though.  Don't know whether to be relieved it is so little or offended that some thief didn't like (or worse find) my images. 

Don't worry, maybe you'll get a second, more respectable, deduction.

lisafx

« Reply #16 on: August 14, 2012, 11:38 »
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Just got one.  Only $1.50 though.  Don't know whether to be relieved it is so little or offended that some thief didn't like (or worse find) my images. 

Don't worry, maybe you'll get a second, more respectable, deduction.

LOL!  One can only hope... ;D


 

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