Author Topic: How do you turn an image off until you are independent ? (Read 4577 times)

Phadrea · « **on:** December 21, 2011, 05:31 »

I am waiting for my release from exclusivity on another site and have just been accepted at Dreamstime. However, I need to disable my images NOT delete so I can turn them back on when independent.

How do I do this please ?

heywoody · « **Reply #1 on:** December 21, 2011, 06:26 »

No entrance exam at DT - just hold off uploading until you gain your freedom.

jm · « **Reply #2 on:** December 21, 2011, 06:34 »

You can disable your image (list of your images - edit - disable) and enable it again later.

Phadrea · « **Reply #3 on:** December 21, 2011, 06:47 »

Ok,thanks :-)

StockCube · « **Reply #4 on:** December 21, 2011, 07:58 »

I emailed them and they kept mine back until I had dropped my crown. This went a bit wrong though and my images ended up stuck in the queue for a couple of weeks, so keep on top of it, ie email them back to confirm that your crown has gone, even if you have previously told them the date that this will happen as they won't have retained this information and will just hold your images in limbo until they hear from you.

StockCube · « **Reply #5 on:** December 21, 2011, 08:03 »

ps - welcome to indieland

Phadrea · « **Reply #6 on:** December 21, 2011, 10:52 »

Thanks. I could only disable one image, the other it wouldn't let me. It states that only one can be disabled.

As for joining, I am not sure of how well it will go reading all the negative posts here regarding Dreamstime.

Jo Ann Snover · « **Reply #7 on:** December 21, 2011, 11:35 »

Don't disable images - you can only disable a certain percentage of your port unless it's 6 months or more old.

Contact support and they will suspend your portfolio. Then upload and get things approved. Once you're past your 30 day wait, write to support again and ask them to enable it. That's how I did it with DT back in May/June

Megastock · « **Reply #8 on:** December 21, 2011, 15:04 »

In this thread http://www.dreamstime.com/thread_23946 (which unfortunately has expired - maybe you can talk them into it again!) they talk about e-mail to allow uploads without being online, and then following up later to activate the whole portfolio...

Phadrea · « **Reply #9 on:** December 21, 2011, 16:12 »

No. They told me I have to disable the files myself. $:-\$

Phadrea · « **Reply #10 on:** December 23, 2011, 03:48 »

I have emailed them to request they disable my images so I can upload but I never heard back.

heywoody · « **Reply #11 on:** December 23, 2011, 08:16 »

Quote from: Herg on December 23, 2011, 03:48

I have emailed them to request they disable my images so I can upload but I never heard back.

There's a notice on the front page - seems contact form hasn't been working since 20th so might be worth checking if your latest mail is before or after they noticed...

Karimala · « **Reply #12 on:** December 23, 2011, 11:41 »

Quote from: jm73 on December 21, 2011, 06:34

You can disable your image (list of your images - edit - disable) and enable it again later.

Unless DT has a glitch or something, this is no longer true. I checked my disabled files a few weeks ago in hopes of reactivating one and all my disabled files were gone.

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Author Topic: How do you turn an image off until you are independent ? (Read 4577 times)

Phadrea

heywoody

jm

Phadrea

StockCube

StockCube

Phadrea

Jo Ann Snover

Megastock

Phadrea

Phadrea

heywoody

Karimala

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