MicrostockGroup

Agency Based Discussion => Adobe Stock => Topic started by: stocker2011 on May 04, 2023, 12:50

Title: Adobe stock video thumbnail
Post by: stocker2011 on May 04, 2023, 12:50
Is there a way to change video thumbnail during the upload process on adobe stock? Or even change the thumbnail on videos currently for sale? I've looked but cant seem to find way to do it.

I'd really like the ability to do this as I'm most probably missing out on sales due to some videos showing a black thumbnail in the search results.

Thanks.
Title: Re: Adobe stock video thumbnail
Post by: Stockmaan on May 04, 2023, 13:06
No, still waiting for this option.
Title: Re: Adobe stock video thumbnail
Post by: stocker2011 on May 11, 2023, 19:46
I remember Mr. Hayward promising this years ago, now he's gone silent.

How about an update on this feature, adobe can't be struggling for money and it's long overdue.
Title: Re: Adobe stock video thumbnail
Post by: MatHayward on May 15, 2023, 14:13
I remember Mr. Hayward promising this years ago, now he's gone silent.

How about an update on this feature, adobe can't be struggling for money and it's long overdue.

Setting a custom thumbnail is still not an option.

Thanks for your feedback,

Mat Hayward
Title: Re: Adobe stock video thumbnail
Post by: Just_to_inform_people2 on May 15, 2023, 14:53
I remember Mr. Hayward promising this years ago, now he's gone silent.

How about an update on this feature, adobe can't be struggling for money and it's long overdue.

Setting a custom thumbnail is still not an option.

Thanks for your feedback,

Mat Hayward
I remember Mr. Hayward promising this years ago, now he's gone silent.

How about an update on this feature, adobe can't be struggling for money and it's long overdue.

Setting a custom thumbnail is still not an option.

Thanks for your feedback,

Mat Hayward
Why not? Why is Adobe having difficulty to implement this? Don't they see the value of it, is it to costly or does Adobe think it isn't of any value for us contributors? We need practical answers, be more eloborate then just saying it's still not an option. It's informative (but we already know it is still not an option). But it is not an answer to the question asked. More and more doubting the value of your reactions on this forum and why Adobe can't call things as they are from their point of view. Maybe we will listen if we agree or not.
Title: Re: Adobe stock video thumbnail
Post by: MatHayward on May 15, 2023, 16:08
I remember Mr. Hayward promising this years ago, now he's gone silent.

How about an update on this feature, adobe can't be struggling for money and it's long overdue.

Setting a custom thumbnail is still not an option.

Thanks for your feedback,

Mat Hayward
I remember Mr. Hayward promising this years ago, now he's gone silent.

How about an update on this feature, adobe can't be struggling for money and it's long overdue.

Setting a custom thumbnail is still not an option.

Thanks for your feedback,

Mat Hayward
Why not? Why is Adobe having difficulty to implement this? Don't they see the value of it, is it to costly or does Adobe think it isn't of any value for us contributors? We need practical answers, be more eloborate then just saying it's still not an option. It's informative (but we already know it is still not an option). But it is not an answer to the question asked. More and more doubting the value of your reactions on this forum and why Adobe can't call things as they are from their point of view. Maybe we will listen if we agree or not.

I don't know why not, SVH. It's a known need, but has not been added to the list for engineering resources.

thanks,

Mat
Title: Re: Adobe stock video thumbnail
Post by: stocker2011 on May 16, 2023, 08:20
Thanks for at least getting back us to Mat, at least we know to not expect it anytime soon.

Do you know at what frame of the video which the server chooses to be the thumbnail by default?


Title: Re: Adobe stock video thumbnail
Post by: Stockmaan on May 16, 2023, 10:28
Thanks for at least getting back us to Mat, at least we know to not expect it anytime soon.

Do you know at what frame of the video which the server chooses to be the thumbnail by default?

at five seconds. if your animation or video is longer than 4 seconds and shorter than 5 seconds, then it's probably not that important anymore.