Author Topic: Fotolia - continuing serious EL pricing issue - check it out (Read 4522 times)

click_click · « **on:** September 07, 2012, 10:23 »

Most of us already know that during the file submission process at Fotolia the EL standard pricing is defaulted to 10 credits for most of contributors.

In order to see how bad this affects everyone (both agency AND contributors) I checked the NEW FILES section at Fotolia and clicked randomly on several files.

A lot of images still have 10 credit EL pricing. I'm sure this is all overlooked by the contributors and it's not in Fotolia's favor either.

I made Fotolia aware of this issue by contacting support. However the issue still persists (at least for me when uploading).

I just want to raise awareness and if anyone didn't contact FT yet - do so now and re-check your recent files to see if the EL pricing is correct.

Poncke · « **Reply #1 on:** September 07, 2012, 10:39 »

Same goes for the free image section. The newbies have no clue that all their rejects end up in the free photo section. That option was default opt out, now its default opt in.

click_click · « **Reply #2 on:** September 07, 2012, 11:07 »

Quote from: Poncke on September 07, 2012, 10:39

Same goes for the free image section. The newbies have no clue that all their rejects end up in the free photo section. That option was default opt out, now its default opt in.

I don't know what to make of it since I don't have that problem anymore (regarding the Free section issue). Now mine is defaulted to "NO".

Only my EL default pricing stays at 10.

lisafx · « **Reply #3 on:** September 07, 2012, 11:41 »

Forgive me for sounding cynical, but I have seen nothing to indicate this is a bug. I think more likely they want to compete with sites that offer low priced ELs and figure making that the default is a way to do that.

As you pointed out, lots of people probably don't check when uploading. Until the thread here I had uploaded a couple of batches and not noticed.

gaja · « **Reply #4 on:** September 07, 2012, 12:04 »

How can I see whether I have files in the free section? I think I have remembered to check the box for no every time, but sometimes it resets to yes, and I might have missed one of those.

click_click · « **Reply #5 on:** September 07, 2012, 12:23 »

Quote from: lisafx on September 07, 2012, 11:41

Forgive me for sounding cynical, but I have seen nothing to indicate this is a bug. I think more likely they want to compete with sites that offer low priced ELs and figure making that the default is a way to do that.

You are right - that's absolutely an option. Beside Photodune (opted-out) I don't know another agency (that I contribute to) that offers ELs that cheap.

That's fine if Fotolia wants to be competitive and all that but communication with us contributors wouldn't hurt and we could possibly meet half way. Default it to 50 and send out an email to everyone explaining how the reduction in EL pricing is going to improve overall sales performance. As long as they have some data that backs up that buyers simply won't buy at 100 credits compared to ELs costing only 50 I would reconsider reducing my EL pricing - but 10 credits? That's too low.

Quote

As you pointed out, lots of people probably don't check when uploading. Until the thread here I had uploaded a couple of batches and not noticed.

Some are affected - others aren't. Sounds like a deja-vu...

Poncke · « **Reply #6 on:** September 07, 2012, 12:46 »

Quote from: gaja on September 07, 2012, 12:04

How can I see whether I have files in the free section? I think I have remembered to check the box for no every time, but sometimes it resets to yes, and I might have missed one of those.

For as much as I know, a photo accepted in the free section doesnt show a large preview when you hoover over the thumbnail. A normal rejected photo and an accepted photo do show a large preview.

dirkr · « **Reply #7 on:** September 07, 2012, 13:41 »

Quote from: gaja on September 07, 2012, 12:04

How can I see whether I have files in the free section? I think I have remembered to check the box for no every time, but sometimes it resets to yes, and I might have missed one of those.

If you go to "manage my files" those in the free section should show a blue dot in the "state" column (green for accepted, red for rejected/deleted, yellow for in approval queue).
That's what FT tells you on the bottom of that page...

Smithore · « **Reply #8 on:** September 07, 2012, 17:50 »

I've never thought it was a bug too, Fotolia team is the most vicious of all and they never communicate with contributors.

Mantis · « **Reply #9 on:** September 07, 2012, 18:27 »

Quote from: Smithore on September 07, 2012, 17:50

I've never thought it was a bug too, Fotolia team is the most vicious of all and they never communicate with contributors.

^^Right^^ They are rather sneaky at how they run their business and could care less who they lose as contributors. That's unfortunate, too.

OM · « **Reply #10 on:** September 07, 2012, 19:27 »

Uploaded some shots yesterday and once you reset the default parameters to 'nothing free' and 'non-exclusive', it stays that way for the rest of that submission. 'Tis a PITA that the EL resets to 10 credits on every shot and there is no way this is unintentional.........should have in small print at the bottom of the page, "Thanks for not noticing that you are giving away EL's for buttons. Come back soon with some more."

EmberMike · « **Reply #11 on:** September 07, 2012, 21:51 »

I agree It's no more of a bug than the default switch of the "free" option button. It's completely intentional.

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Author Topic: Fotolia - continuing serious EL pricing issue - check it out (Read 4522 times)

click_click

Poncke

click_click

lisafx

gaja

click_click

Poncke

dirkr

Smithore

Mantis

OM

EmberMike

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