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Author Topic: Fotolia Pricing Bug  (Read 2540 times)

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« on: August 03, 2007, 16:26 »
0
I've recently resumed uploading to FT and have noticed a bug whereby the pricing isn't always correct.

It's correct for the first image (S=1 credit, M=2, L=3, XL=4, XXL=5, X=50), but then resets to S=1, M=2, L=2, XL=2, XXL=2, X=50 for the next one. Changing the answer for "Do you want to offer an Extended rf license with this image?" to "No" then back to "Yes" resets the prices to their correct values.
« Last Edit: August 03, 2007, 16:29 by sharply_done »


« Reply #1 on: August 03, 2007, 17:59 »
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Hmmm... I'll watch out for that.

FT continues to improve, and this week looks like being another BWE for me.  So I'm pleased they seem to be recovering from the disaster.  I do like the fact that FT sells to customers in Europe.

I wrote to them to ask them to alter my EL pricing to higher levels (as you suggested) and got a reply saying "we're a bit busy - could you ask us again in a few weeks!"

« Reply #2 on: August 11, 2007, 16:28 »
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Thank you for reporting it. I was uploading and you are right. I've the same problem.

« Reply #3 on: August 12, 2007, 03:50 »
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The same problem here.

« Reply #4 on: August 12, 2007, 05:28 »
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I've checked the pricing of some of my photos which had been approved. And they seem ok. So maybe it's only a bug which displays the wrong numbers in the upload process...!?!

« Reply #5 on: August 12, 2007, 05:30 »
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Yes, the pricing if fixed after you submit.


 

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