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Author Topic: occasional re-keyworded images on upload  (Read 3201 times)

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« on: February 15, 2022, 16:40 »
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In each of the last few uploaded batches I have noticed that one image has had the keywords overwritten by pretty generic, sometimes wrong, and probably computer generated keywords. They seem to be the same as I get when I refresh auto keywords, but I never requested them in the first place. I know they read at least some of the metadata because the title is correct. I don't think I have clicked the auto keywords as I have to scroll down to get to that option, but I suppose it is possible somehow.  I guess for now I just need to check my keywords a little more carefully (I do anyway to make sure the first few are important ones, but maybe I need to look deeper now). 

Has anyone else experienced this? I am uploading with the web based uploader and the edge browser (I know it sucks, but I clear cookies on firefox regularly and it is a pain to re-log in to the sites I upload to).


« Reply #1 on: February 15, 2022, 17:10 »
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That's a coincidence - see this post and the several following it - about just the same issue. It isn't happening to me, but if two contributors are seeing it, there must be something amiss

https://www.microstockgroup.com/fotolia-com/the-blue-bar-is-back!-adobe-stock-bonus-codes-are-available-in-the-portal/msg573017/#msg573017

« Reply #2 on: February 15, 2022, 18:21 »
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Thanks, I didn't see that other post. As a data point, I have not changed any versions of PS for keywording, and the vast majority go through just fine. I didn't try re-uploading, I just cut and pasted the keywords when I noticed they weren't right. If it happens again I'll try re-uploading to see if it repeats.

« Reply #3 on: February 16, 2022, 08:57 »
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Thanks, I didn't see that other post. As a data point, I have not changed any versions of PS for keywording, and the vast majority go through just fine. I didn't try re-uploading, I just cut and pasted the keywords when I noticed they weren't right. If it happens again I'll try re-uploading to see if it repeats.
Yeah, I tried re-uploading to no avail.  That had worked in the past for the odd time AS missed my keywords.  But now about 60% of uploads miss my keywords.  Like you I delete the keyword guesses and paste in my proper keywords. 
« Last Edit: February 16, 2022, 18:37 by Reimar »

« Reply #4 on: March 01, 2022, 03:51 »
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If the keyword isn't in the photo you aren't permitted to use it. I had this discussion with Matt. Perhaps it was removed because it wasn't deemed - "in the photo"

« Reply #5 on: March 01, 2022, 09:04 »
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If the keyword isn't in the photo you aren't permitted to use it. I had this discussion with Matt. Perhaps it was removed because it wasn't deemed - "in the photo"
You don't understand the issue.  ALL keywords attached to the image file are removed by AS on upload.  They are replaced by guesses using AI.  The made up keywords are mostly wrong and of no help.  For each image, they need to be deleted and the proper keywords pasted in.  AS has struggled with this for some years.

« Reply #6 on: March 01, 2022, 17:33 »
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If the keyword isn't in the photo you aren't permitted to use it. I had this discussion with Matt. Perhaps it was removed because it wasn't deemed - "in the photo"
You don't understand the issue.  ALL keywords attached to the image file are removed by AS on upload.  They are replaced by guesses using AI.  The made up keywords are mostly wrong and of no help.  For each image, they need to be deleted and the proper keywords pasted in.  AS has struggled with this for some years.

To clarify, auto-keywords are only generated if you upload an image with no keywords previously embedded in the metadata. If you attach keywords to your file before you upload, you will not see the auto-keywords, only your embedded keywords will appear in the UI.

-Mat

« Reply #7 on: March 01, 2022, 18:32 »
+1
If the keyword isn't in the photo you aren't permitted to use it. I had this discussion with Matt. Perhaps it was removed because it wasn't deemed - "in the photo"
You don't understand the issue.  ALL keywords attached to the image file are removed by AS on upload.  They are replaced by guesses using AI.  The made up keywords are mostly wrong and of no help.  For each image, they need to be deleted and the proper keywords pasted in.  AS has struggled with this for some years.

To clarify, auto-keywords are only generated if you upload an image with no keywords previously embedded in the metadata. If you attach keywords to your file before you upload, you will not see the auto-keywords, only your embedded keywords will appear in the UI.

-Mat
That is the problem.  That is how it's supposed to work.  From time to time, I see a set of a dozen or more images uploaded with about half going through as if they had NO keywords.  All images were prepared identically.  The attached keywords of all my images upload fine at SS and Alamy.  Like all sporadic problems, this one appears to be difficult for AS to fix.  This has happened to me a year or so ago, and still happens from time to time.  I haven't been uploading as much lately because I'm mostly a travel photographer grounded by COVID.

« Reply #8 on: March 01, 2022, 19:14 »
+1
If the keyword isn't in the photo you aren't permitted to use it. I had this discussion with Matt. Perhaps it was removed because it wasn't deemed - "in the photo"
You don't understand the issue.  ALL keywords attached to the image file are removed by AS on upload.  They are replaced by guesses using AI.  The made up keywords are mostly wrong and of no help.  For each image, they need to be deleted and the proper keywords pasted in.  AS has struggled with this for some years.

To clarify, auto-keywords are only generated if you upload an image with no keywords previously embedded in the metadata. If you attach keywords to your file before you upload, you will not see the auto-keywords, only your embedded keywords will appear in the UI.

-Mat
That is the problem.  That is how it's supposed to work.  From time to time, I see a set of a dozen or more images uploaded with about half going through as if they had NO keywords.  All images were prepared identically.  The attached keywords of all my images upload fine at SS and Alamy.  Like all sporadic problems, this one appears to be difficult for AS to fix.  This has happened to me a year or so ago, and still happens from time to time.  I haven't been uploading as much lately because I'm mostly a travel photographer grounded by COVID.

Send me one of those examples to take a look. Email [email protected]

Thanks,

Mat

« Reply #9 on: March 07, 2022, 08:56 »
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Any developments on that Mat?  I assume to got my image and found Adobe ignores my keywords on upload, but not my Title.

« Reply #10 on: March 07, 2022, 11:00 »
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Any developments on that Mat?  I assume to got my image and found Adobe ignores my keywords on upload, but not my Title.

Hi Reimar,

I just sent you an email, but since this is being discussed here too, I wanted to provide you with an update. I tested the image example you sent me and the Adobe Stock contributor portal read the embedded keywords exactly as expected. Suggestion is to try resubmitting as a standalone file using an alternative browser of SFTP to see if you get a different result.

Good luck!

Mat Hayward

« Reply #11 on: March 07, 2022, 12:00 »
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Hi Mat, thanks for following up.

Regarding COVID the winter festival in Barrie is usually called Winterfest.  Because of COVID it has been greatly altered and this year called Hello Winter.  I think its a fair keyword.

By standalone file you mean upload dozens of images one at a time?  Thats a non-starter.  I did try using Chrome instead of Firefox and watched carefully as each file uploaded.  Every file had my keywords as they uploaded.  BUT:  when I went back and clicked the images for the upload, 5 of the 9 I uploaded CHANGED keywords to the AI guesses, including the image I sent you.  So I believe something is wrong at the Adobe end.  I dont know what SFTP means.

Regards,

Reimar
« Last Edit: March 07, 2022, 12:03 by Reimar »

SVH

« Reply #12 on: March 07, 2022, 12:21 »
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By standalone file you mean upload dozens of images one at a time?  Thats a non-starter. 

I think he just means: just pick one file that has the problem and try and upload it with different browsers and SFTP to see where the problem lies. They don't see a problem at their end, so maybe it's something that you do that has to be altered :)

« Reply #13 on: March 07, 2022, 15:11 »
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Mat has convinced me Ive removed COVID from the keywords in this hello winter set.

I just uploaded the file by itself in firefox.  As with Chrome, the image has all my keywords listed in the column of keywords right after the upload.  As soon as I click the thumbnail for even this single image (even though it is already selected) my keywords disappear and are replaced with the AI junk.  Does that seem like a browser problem?  Adobe had the keywords on upload but deleted them when I try to annotate the image.  Does that not give a clue to an IT specialist at Adobe about what could be going wrong for me (and others)?  I dont have any other ideas.

Reimar

« Reply #14 on: March 07, 2022, 15:23 »
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One other odd result I see is that if I click the "This is Illustrative Editorial content" box, all the AI generated keywords disappear as if I had clicked the "erase all keywords" button.  Why?

Uncle Pete

  • Great Place by a Great Lake - My Home Port
« Reply #15 on: March 08, 2022, 12:00 »
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One other odd result I see is that if I click the "This is Illustrative Editorial content" box, all the AI generated keywords disappear as if I had clicked the "erase all keywords" button.  Why?

I can't really make any guess, blaming Adobe software, because I've never had this error. But just to see if there's anything similar with the "others" who seem to be a small minority and aren't jumping in here?

What do you use to add your keywords? Of course if it's Lightroom or Photoshop, bang, I'm shot down.  :) But just something odd and that part about click Illustrative Editorial and everything vanishes is unusual also.

What you need is more people who have the same issues and maybe see what's the common factor that's tripping the system or in the metadata that causes the problem.

« Reply #16 on: March 08, 2022, 13:23 »
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It gets even weirder.
After clicking some uploaded images that Adobe converts my keywords to the AI guesses, I know that if I submit these, the keywords will be wrong.

After recording a screen grab video for Mat to show the disappearance of my keywords, and the disappearance of the AI keywords when clicking illustrative editorial, I left the test image in the "New" folder.  After shutting down the Adobe web page, and re-opening it some hours later, the image in the "New" folder that had all the keywords erased, showed all my original keywords!  And the keywords were stable to clicking anywhere.  Clearly, if I submit this, the keywords will be correct on the site.

I may have to let newly uploaded images "mature" before annotating.

Bizarre.

« Reply #17 on: March 08, 2022, 15:49 »
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It gets even weirder.
After clicking some uploaded images that Adobe converts my keywords to the AI guesses, I know that if I submit these, the keywords will be wrong.

After recording a screen grab video for Mat to show the disappearance of my keywords, and the disappearance of the AI keywords when clicking illustrative editorial, I left the test image in the "New" folder.  After shutting down the Adobe web page, and re-opening it some hours later, the image in the "New" folder that had all the keywords erased, showed all my original keywords!  And the keywords were stable to clicking anywhere.  Clearly, if I submit this, the keywords will be correct on the site.

I may have to let newly uploaded images "mature" before annotating.

Bizarre.

Seems safe to assume that I fixed it then right? :) I'm glad this corrected itself, I don't know what was triggering this experience for you. I haven't fielded any similar reports from other contributors and I was unable to reproduce the behavior on my end. If the problem persists, you know where to find me. Don't hesitate to reach out.

-Mat Hayward

Uncle Pete

  • Great Place by a Great Lake - My Home Port
« Reply #18 on: March 09, 2022, 09:07 »
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It gets even weirder.
After clicking some uploaded images that Adobe converts my keywords to the AI guesses, I know that if I submit these, the keywords will be wrong.

After recording a screen grab video for Mat to show the disappearance of my keywords, and the disappearance of the AI keywords when clicking illustrative editorial, I left the test image in the "New" folder.  After shutting down the Adobe web page, and re-opening it some hours later, the image in the "New" folder that had all the keywords erased, showed all my original keywords!  And the keywords were stable to clicking anywhere.  Clearly, if I submit this, the keywords will be correct on the site.

I may have to let newly uploaded images "mature" before annotating.


Bizarre.

Good one!  ;D


 

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