MicrostockGroup
Agency Based Discussion => Adobe Stock => Topic started by: saniphoto on March 17, 2010, 04:52
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slowly but steadily some contributor came out in Fotolia forum reporting issues about a growing delay in payments. I can confirm that: 17 days gone with my request for payment still pending.
It seems that every month that passes delays are growing and that is really not a good sign. Having former experience in admin job when you delay payments it is the first indicator of some financial difficulties.
would like to know if the silence here in this forum is because all is fine for other contributors, payments are made promptly, or just not worried yet? ???
p.s. I am an emerald contributor, so I'm speaking about four digits here... not peanuts. Support replied with the usual standard form: "we will forward to admin., sorry for the delay"
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slowly but steadily some contributor came out in Fotolia forum reporting issues about a growing delay in payments. I can confirm that: 17 days gone with my request for payment still pending.
It seems that every month that passes delays are growing and that is really not a good sign. Having former experience in admin job when you delay payments it is the first indicator of some financial difficulties.
would like to know if the silence here in this forum is because all is fine for other contributors, payments are made promptly, or just not worried yet? ???
p.s. I am an emerald contributor, so I'm speaking about four digits here... not peanuts. Support replied with the usual standard form: "we will forward to admin., sorry for the delay"
No its not fine for me, Fotolia switched from "We pay in three to four days..." to "We pay whenever we feel like it..." some time ago. It don't see it as an indicator of financial troubles - as they are selling like crazy for me right now - I rather think that some beancounter found out that they can make extra money by delaying payments to their contributors ;D
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I am not worried about it. It seems they have some sort of a schedule but they just don't tell what it is. I requested payout on the 1st of the last 3 months and was payed on the 11th of each month (Jan, Feb, Mar). I hadn't looked before but was surprised to see the same payday on each month.
In general though, I wouldn't get too concerned with Fotolia unless it goes well over 2 weeks
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I was paid yesterday, 5 days after the request for payment which is probably about the average time I have waited over the last few months. Tuesdays seem to be a common day for payments to be made for me.
It may be that contributors' accounts are administrated by their local offices and/or according to the currency that they are paid in. I think it more likely that undue delays are due to 'growing pains' of the admin infrastructure rather than financial difficulties or other issues.
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I'm not worried, just a bit concerned. I'm currently waiting four weeks for my pay-out.
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It will be two weeks for me on Friday.
I agree the payouts have been taking longer in recent months, but I don't take it as a sign of financial troubles. Fotolia is the fastest growing site I contribute to. I think Gostwyck is right that this is more likely "growing pains".
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I got paid yesterday too for a request from the 1st.
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I think Gostwyck is right that this is more likely "growing pains".
I'm on the verge of giving them the middle finger. Altough I'm bronze for years, they still pay me 3$ = 2 euro for EL. I heard I should beg them to get upgraded. Luckily I'm not depending on stock for my income. One of these days they will just get that middle finger. ;D
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As soon as I get a payment from them I just stick in a request for the next, having looked through my payment history if they do have a schedule it's very well disguised.
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payment pending since february 25th.
20 days: new record...
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I think Gostwyck is right that this is more likely "growing pains".
Altough I'm bronze for years, they still pay me 3$ = 2 euro for EL. I heard I should beg them to get upgraded.
There are two ways to change this: You either click through your portfolio and change the EL price photo by photo, or you send them an e-mail and ask them to do it for you. I did the later (twice now) and it was done within a few days each time... You don't have to beg, just ask ???
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My request is still pending since 03-01-2010. I agree the waiting time is getting longer and longer every time. :(
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Payment pending 17 days.
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It took 16 days for me to get paid. I don't think they are in financial trouble. The way the commission structure is setup and the volume of sales they are getting, this must be highly profitable for the the owner(s). Denis
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good to hear that there are some cases similar to mine and also some optimistic (but reasonably so)
view of the reasons why delay in payments is growing month after month (I suspect more so for the bigger
sums than the smaller ones...).
Always good to share and hear other experience, opinions and point of view. Thanks to all for their feedback.
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same here, payment pending since 18 days now... :-\
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Mee too, request is still pending since 02-26-2010.
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payments had been pretty prompt for me in the past but for the recent months they got really slow ,I wish they'd announced their payment schedule so we could at least know when to expect the payment and there wouldn't be need to contact support neither would there be so many complaints.
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same here, it is now 14 days and counting. In the past it was 1-4 days at most. I am not sure if it is really growing pains. It would be nice if they fix a day a month like 123rf.
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update: today is 19th day with no payment and after second polite request to support, for 3 days I got no answer at all. They simply ignore us, as usual...
sad, very sad. :(
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Unbelievable!
My very polite asking of why after another three days of complete silence, making them notice that for me as a professional, FT royalties is representing to me a 'salary', I got an answer of the kind: 'don't dare ask again about your payment (*that is 19 days late, BTW), because you have already asked once"
So, evidently, they can continue to delay payments and you have no right to ask anymore! >:(
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It would be nice if they fix a day a month like 123rf.
I agree. If payouts are becoming unmanageable for them, then they might want to consider going to a once a week system like Istock or once a month like SS or 123. I wouldn't mind the wait if I knew I was going to be paid the same time each week or month....
I haven't written support yet, so I will go ahead and write. Hopefully not get the kind of answer wiseguy did.
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Anybody got paid in the last days? My payout request is pending since 28.02. :-[ What happens at fotolia?
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No, my request is pending since 1.03. If anybody got paid please let us know.
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Anybody got paid in the last days? My payout request is pending since 28.02. :-[ What happens at fotolia?
I got paid on Thursday (one day after I sent a note to Support asking if everything was OK). it was pending since Feb 25th.
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21 days have passed since my request. I asked support about it and they said they were sorry and that they were going to forward my email to the financial dept. :(
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I have just received my FT payment today requested on March 6th, so it took them about 2 weeks. I hope you receive all your payments soon, too! :)
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I have just received my FT payment today requested on March 6th, so it took them about 2 weeks. I hope you receive all your payments soon, too! :)
I also just got paid, my request was from the March 9th - hopefully they are working through their backlog now...
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Same here, hope you get your payment worked out. Just got my pay out. Placed it on the 1st. Of all the microstocks they are the slowest, but at least the sales remain consistent there.
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just received mine as well, from March 4th, it too some 17 days this time
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Still no payment here. I contacted support two times already... anybody got payed with moneybookers? My payment moneybookers payment request is pending since 28.02, one month soon...
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I am also waiting Moneybookers payment, sicne 28.02, so is possible there is a problem related to FT with Moneybookers? Well, now remain just to hope that they will sort out soon, because 22 days begins to be unbelievable, with the added 'bonus' of the usual disrespectful behavior of FT when somebody dare to ask something... :(
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I just got paid too. Waiting since the 5th. Hopefully whatever the holdup was has been fixed and payouts will be faster next time around...
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Got payed today and submitted for another see how long it takes
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Nothing new here. Request is pending since 1.03, I'm using Moneybookers.
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Got payed today and submitted for another see how long it takes
please, can you tell me if you use Paypal or Moneybookers and how long has been your waiting? Just trying to figure out if the problem may be Moneybookers, since FT is not too much cooperative in telling us what is going on. Remember at DT once there was a problem with Moneybookers and they promptly informed via the site. Drive me mad when i think why FT cannot do the same? is that so difficult?
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Got payed today and submitted for another see how long it takes
please, can you tell me if you use Paypal or Moneybookers and how long has been your waiting? Just trying to figure out if the problem may be Moneybookers, since FT is not too much cooperative in telling us what is going on. Remember at DT once there was a problem with Moneybookers and they promptly informed via the site. Drive me mad when i think why FT cannot do the same? is that so difficult?
Paypal
Submitted 03-11-2010
Received 03-22-2010
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Got payed today and submitted for another see how long it takes
please, can you tell me if you use Paypal or Moneybookers and how long has been your waiting? Just trying to figure out if the problem may be Moneybookers, since FT is not too much cooperative in telling us what is going on. Remember at DT once there was a problem with Moneybookers and they promptly informed via the site. Drive me mad when i think why FT cannot do the same? is that so difficult?
Paypal
Submitted 03-11-2010
Received 03-22-2010
thank you. Absolutely not comparable with situation of others here, with 22+ days of waiting! Lucky you. :)
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I requested payout on February 26th and got paid on March 18th (I use moneybookers). On the German Fotolia forum one of the managers of Fotolia Germany confirmed that they had got behind with payments via paypal and said that they check every payout manually. Don't believe that because it's becoming a regular thing to have to wait for payout for about three weeks (fourth time in a row that I have waited three weeks), regardless of whether you are with moneybookers or paypal.
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New day, same situation, fotolia still didn't paid. :( This becomes absurd now, I'm waiting since 28.02, I hope they are not bankrupt and we'll get our money one day...
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I requested payout on February 26th and got paid on March 18th (I use moneybookers). On the German Fotolia forum one of the managers of Fotolia Germany confirmed that they had got behind with payments via paypal and said that they check every payout manually. Don't believe that because it's becoming a regular thing to have to wait for payout for about three weeks (fourth time in a row that I have waited three weeks), regardless of whether you are with moneybookers or paypal.
Thank you Pheby for your feedback. Very interesting. I may confirm that the three weeks payment delay was becoming the norm for me too, in the past 4-5 months. This month, is now entering the fourth...
P.S. Anybody knows the exact date of when FT was founded? It would be useful for an 'experiment' I'm doing (and was already successful with Apple)
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Wikipedia says that Fotolia was founded in November 2005. http://en.wikipedia.org/wiki/Fotolia (http://en.wikipedia.org/wiki/Fotolia)
In German fotolia forum one of the admins said that they will process all payout requests which were made until middle of march until the end of this week.
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Wikipedia says that Fotolia was founded in November 2005. [url]http://en.wikipedia.org/wiki/Fotolia[/url] ([url]http://en.wikipedia.org/wiki/Fotolia[/url])
In German fotolia forum one of the admins said that they will process all payout requests which were made until middle of march until the end of this week.
Thank you Philipus. I hope that payments processing refers also to the members of fotolia US as well... I am european, but got stuck in Fotolia US because I was one of first to accept their invitation back then...
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Ok guys, minutes after I had a telephone call with fotolia agent in Germany they withdraw the money to moneybookers. ;D
I wish you all that you'll also get your payout soon. Hopefully fotolia will improve their payout system!
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Philupus, you must be a kind of wizard! I got my payment as well, few minutes after you posted this your message... :)
I have had some not nice feelings and now I am relieved of course, that doesn't change my view of the problem that they should 1- communicate more with us and 2 - change the way they make payments as they do at SS for example, with a fixed date every month. It would simplify their work and schedule.
good day to everybody. Now I better go request the next payment !! ;)
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I just got paid too.
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Still waiting since 01/03 (24 days). Send a message to support yesterday and this is their answer:
"I have reported the problem and they are looking into it. The money was sent, in fact, so now we must see what happened. Problem with moneybooker, I will do my best to help you."
Now this is worrying. Never before had a problem with money disappearing. What do you make of this?
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Waiting since 3.03, I shure they have not problems with MB, they respond something nonsensical about "...as fast as they can making sure that they are done accurately after they have been validated". I think reason of delays is obvious - moneybookers users are second-class people for fotolia and their opinions can be ignored.
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Waiting also since 02.03 (moneybookers)...i think fotolia is paying taxes out of running business, so constributors have to wait. Last year there was a payment problem at nearly the same time.
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I am also waiting since 01.03. When I asked support they were kind enough not to tell me any strange reasons but apologized and very politely asked for my patience. So I am waiting. The worst thing is I can't start the next payment while this one is pending - and hey, a full months passed!
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I'm still waiting
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Just for the record: my payment has arrived today.
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Same here. Payment received today (Moneybookers).
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Requested 17 March - Received 26 March - Paypal
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I'm still waiting. I'm gonna write to support.
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Same here. Payment received today (Moneybookers).
when did you ask for payment?
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Requested yesterday through MB. Let's see.
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informed support at 27th (after 24 days waiting) , get paid 29th (moneybookers)....now pending - double amount than last time, maybe i should contact support just at same time as i request payout?
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I asked on march 8th. That's 21 days till now. I wrote to the support and they answered right away with an apology, and they said they are working hard on processing payments...
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Same here. Payment received today (Moneybookers).
when did you ask for payment?
Requested payment 01/03. Waited 26 days and had to write to support twice.
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Waiting since 03.03, 27 days today. I stopped uploading and wrote them about it, I think fotolia is bankrupt..
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I wonder if something is going on, a sale perhaps (or yes, a bankruptcy). If a company is going through the final stages of a sale or a restructuring or preparing to go public they often stop payments until the deal closes. When they used to pay regularly, to go to taking a month or more, something must be going on....
My sales have tanked at FT - is it just me, or have they also stopped spending on marketing?
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Haha.
FT is not in bankrupcy, they are doing business better than ever! They are just slow in payouts, thats all.
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Peter, you've always doing good at Fotolia, so it's not strange that you still sell there. But after experiencing Yaymicro's immediate payment after clicking "payment" button I can't believe they just being "slow in payouts". 3-4 weeks is more than just "slow". They are manipulating something, or they have real problems. There is no other excuse for such slow payout. (Third reason could be that they don't give a dam about it because they are in position to do so, which I don't want to believe)
Also, I doubt anyone is doing "better than ever" these days in this economy. :)
Anyway, keeping other people money 25 days or more is a little bit out of the line, no matter what is the reason.
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I don't believe they are having financial problems, they are probably just using another way to make money out of us (earning interests)
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Yes, but just got paid today. Now I get to submit my current credits and wait.
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I agree Adelaide. That's what I thought when I said "manipulation"
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I looked at the "My Conversions" tab and it seems its been going on for a few months for me. I get paid and submit another request right after (same day). They all have been 2-3 weeks apart for me.
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I was paid today, finally, after 23 days.
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Finally Payed yesterday 29 days lag.
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I was paid today after 1 day; previous payment (last week) took 7 days. I suspect it has more to do with where your account is administered from than anything else. Maybe there's a short-term staffing issue in some offices.
Judging by the way sales are soaring month after month at FT it is unlikely that they are going bust anytime soon and with today's interest rates (i.e. virtually zero) they won't have much incentive to hold on to your money either.
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Judging by the way sales are soaring month after month at FT it is unlikely that they are going bust anytime soon and with today's interest rates (i.e. virtually zero) they won't have much incentive to hold on to your money either.
Just putting my two cents in, but I am not a contributor to Fotolia.
Just because sales are soaring, doesn't necessarily mean that a company is solvent. There are millions of people (including executives at companies) that spend WAY more than they make, and at some point, sometimes it catches up to them. Just a thought.
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got my payment as usual without problems. Was waiting approx 1.5 weeks
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Judging by the way sales are soaring month after month at FT it is unlikely that they are going bust anytime soon and with today's interest rates (i.e. virtually zero) they won't have much incentive to hold on to your money either.
Just putting my two cents in, but I am not a contributor to Fotolia.
Just because sales are soaring, doesn't necessarily mean that a company is solvent. There are millions of people (including executives at companies) that spend WAY more than they make, and at some point, sometimes it catches up to them. Just a thought.
And no one here every heard of a pyramid or Ponzi scheme, where the later investors pay off the earlier ones, until the whole thing collapses. Sales now pay for last months sales commissions, while the executives take their pay, and "profits" cover the business expenses. Eventually, there's no money left when growth levels off and the new sales can't pay for the cost of the old sales. The pyramid falls and that's the end. People up top made a profit, the business is gone, late arrivals get stiffed.
Just a business theory, not specific to FT.
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And no one here every heard of a pyramid or Ponzi scheme, where the later investors pay off the earlier ones, until the whole thing collapses. Sales now pay for last months sales commissions, while the executives take their pay, and "profits" cover the business expenses. Eventually, there's no money left when growth levels off and the new sales can't pay for the cost of the old sales. The pyramid falls and that's the end. People up top made a profit, the business is gone, late arrivals get stiffed.
Just a business theory, not specific to FT.
Oh grow up and don't be so ridiculous with your conspiracy theories. There is a product being sold here, it is being marketed and sold by the agency themselves, the contributors are not having to stump up cash to either join or buy product to sell on and the majority of reward comes from producing good content not from encouraging others to join. It bears as much relationship to a ponzi/pyramid scheme as it does to a polar bear or a plate of potatoes. Drivel like that belongs on the SS forum not here.
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I will just mention Yaymicro again, which payment is automatic. When you click payment button the money is already in your PayPal account. If Yaymicro can do it everyone can. And, I think it's OK to wait 7-10 days, but longer than that... I mean, if they send me money in envelope it would come to me in that period.
Maybe it's because I belong to Fotolia.us and they have to send money to Moneybookers which is in Europe.. But again, that is not some excuse.
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My last payment (PayPal) took them 8 days, the one before that was 14 days, so maybe they are working through the backlog - DT on the other hand managed to pay me within 12 hours :)
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Just because sales are soaring, doesn't necessarily mean that a company is solvent. There are millions of people (including executives at companies) that spend WAY more than they make, and at some point, sometimes it catches up to them. Just a thought.
True, and I've seen it happen in some cases, but in Fotolia's case they appear serious about growth. Just off the top of my head, they have hired a couple of former Istock honchos, set up all these alternative outlets via their API, landed lucrative deals with Microsoft, Wordpress, etc. Everything I have seen from Fotolia (including my own stats) indicates they are aggressively expanding their market share.
Whatever the reason for the payout delays in March, IMO it is definitely NOT lack of solvency!
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Not insolvency, probably a decision made by some bean counter to hang onto the cash for longer. He probably got a bonus for the idea.
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Not insolvency, probably a decision made by some bean counter to hang onto the cash for longer. He probably got a bonus for the idea.
Without knowing the specific details of FT's banking arrangements it's worth pointing out that they might not make any money by hanging onto the 'cash for longer', not all banks pay interest to corporations in fact a lot of business accounts cost corporations money to run so I'm not sure your theory is correct.
I tend to think it's nothing more than they pay when the person in charge of paying gets round to doing it amongst their other duties, certainly that seems to be the case in my own experience, there's no pattern to my payments at all - different days, different times and different gaps between payments. One thing that does always happens though is that I get paid and I'm confident that'll continue if my own sales growth is anything to go by.
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Payout requested on March 29th, received today (two weeks), through MB. Not bad!
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Payout requested on March 29th, received today (two weeks), through MB. Not bad!
Me too!
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Are we still having Payment delay's
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I'm waiting 14 days...
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I got lucky this time around, payment via paypal came in 3 days. Previous one took more than 3 weeks. It does not look like there is any payment schedule at Fotolia, just who is manning the "payment booth" at the time of one's request.
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Been waiting since the 1st. I like Fotolia, but their payment system leaves something to be desired.
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ok i just got mine :)
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I also have a pending payout since 2nd of June. Thats no doubt a new record in Fotolia payment delay to me. :(
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ok i just got mine :)
Just got mine too.
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^^ +1
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Mine is pending since May 11th - 6 weeks.
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What if the reason behind these very hectic delays is the pretty common credit card fraud. You request for payment. After a week (or the usual time) they check who bought your images. When there is a new/unknown volume buyer on your list they wait an additional 2-3 weeks before they pay your commission. Just a theory.
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Mine is pending since May 11th - 6 weeks.
I would contact Support. I have never had anywhere near that kind of wait to be paid by FT. Usually 2 weeks is pretty close to max.
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To me they seem to pay without any problems. I requested payment weak ago and received money to MB yesterday. But it wasn’t a big amount – so maybe that is the reason.
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Here we go again. Sixteen days, no payment. Contacted support, no reply yet.
At least Fotolia is consistent----they never fail to disappoint.
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I think my latest payment, earlier this month, took less than 10 days.
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I think my latest payment, earlier this month, took less than 10 days.
Same here. It's been like that the last three or four times for me.
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My payouts have come quickly lately too. I am waiting 10 days for this last one, so in my case it's too early to start worrying yet... :)
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FT support reply,
We apologize for the delay. Our billing department is currently processing these payments as fast as they can making sure that they are done accurately after they have been validated. It can take between 2 to 3 weeks
Kind regards,
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I received my FT payment today (Moneybookers) - It took 2 weeks
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I received my FT payment today (Moneybookers) - It took 2 weeks
+1
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Same here. Received money today(Paypal). I put the request on the 17th.