"Some assets do not have model releases attached. Please attach model releases to all assets and try again"

I am told by friends who participate (I do not) in Adobe's ai-ml training missions that submissions may be blocked with false reasons due to unmanaged technical problems.
The error they report to me is �Some assets do not have model releases attached. Please attach model releases to all assets and try again.�
But I personally went to the homes of both friends who have the problem and verified: it was not true. All the necessary releases were attached to each image or clip.

So the problem is that a submission cannot be sent forward, not that it is then perhaps rejected.

This would not be a problem if it were true that the releases were missing: the point is that they are NOT missing. People invest time, equipment, other people (if releases are involved, of course!!) , internet connection that supports big loads and they don't even get the respect of having a dialogue, support, assistance.

They asked me to bring it back here, since none of yours participate in the forums.
I didn't engage with Ai-training so it doesn't affect me, but they made other choices-I can assure you that I see it as a total disrespect for their time, effort, energy spent for nothing.