Author Topic: subscription sell 0.27 Credits (Read 17092 times)

LouisPhotos · « **on:** December 11, 2018, 09:15 »

subscription sell 0.27 Credits what happen ? something have change.

LouisPhotos · « **Reply #1 on:** December 11, 2018, 09:32 »

3 photos sell since the beginning of the day with this price

looking bad

fotorob · « **Reply #2 on:** December 11, 2018, 09:36 »

Same here, starting around 13:55h (German time)...

Stockmaan · « **Reply #3 on:** December 11, 2018, 09:38 »

You guys are lucky I am emerald and my sales are very rare from Friday. This is very strange. Never happened before. And now I sell one 0.27 sub?!

fotorob · « **Reply #4 on:** December 11, 2018, 09:40 »

It might have something to do with this, though I did not get that email (but I know somebody who did as well):
http://www.microstockgroup.com/fotolia-com/how-to-contact-adobe-as-a-contributor/msg0/?topicseen#new

Stockmaan · « **Reply #5 on:** December 11, 2018, 09:46 »

Quote from: fotorob on December 11, 2018, 09:40

It might have something to do with this, though I did not get that email (but I know somebody who did as well):
http://www.microstockgroup.com/fotolia-com/how-to-contact-adobe-as-a-contributor/msg0/?topicseen#new

Hmmm yes. 0.38$/€ * 70% = 0.266 $/€...

I got this email, I solve this, I updated my tax form and is validated. Don't understand nothing more.

LouisPhotos · « **Reply #6 on:** December 11, 2018, 09:48 »

my Expiration date 12-31-2019 . noting about this !

Lev · « **Reply #7 on:** December 11, 2018, 11:08 »

Same here. Tax form is valid till December 2019.

Not Today · « **Reply #8 on:** December 11, 2018, 11:13 »

Minimum payout changed from the 24th of September 2018 and should be 0.33 USD for subscriptions.

It could be the currency conversion if you're not paid in USD..

More info here: https://helpx.adobe.com/uk/stock/contributor/help/royalty-details.html

Dumc · « **Reply #9 on:** December 11, 2018, 11:19 »

I have same problems. Something is wrong with tax witholding. Go to "#My credits" and you'll see. I get 5% ( Tax treaty with my country) less but now its 30%.

This must be some glitch.

Ok, one sale was ok (5% witholding), two were 30% tax witholding. There must be something wrong here. For 0,99€ US sale I get 0,94€, and today I got 0,69€. Something is wrong here

LouisPhotos · « **Reply #10 on:** December 11, 2018, 11:32 »

i have this : Withholding
Image sold with subscription
200432572
-0.12

Stockmaan · « **Reply #11 on:** December 11, 2018, 11:33 »

Quote from: Dumc on December 11, 2018, 11:19

I have same problems. Something is wrong with tax witholding. Go to "#My credits" and you'll see. I get 5% ( Tax treaty with my country) less but now its 30%.

This must be some glitch.

Ok, one sale was ok (5% witholding), two were 30% tax witholding. There must be something wrong here. For 0,99€ US sale I get 0,94€, and today I got 0,69€. Something is wrong here

Me too!

Stockmaan · « **Reply #12 on:** December 11, 2018, 11:42 »

Quote from: Stockmaan on December 11, 2018, 11:33

Quote from: Dumc on December 11, 2018, 11:19
I have same problems. Something is wrong with tax witholding. Go to "#My credits" and you'll see. I get 5% ( Tax treaty with my country) less but now its 30%.

This must be some glitch.

Ok, one sale was ok (5% witholding), two were 30% tax witholding. There must be something wrong here. For 0,99€ US sale I get 0,94€, and today I got 0,69€. Something is wrong here

Me too!

Yesterday I got email from Adobe that my tax form has been validated and that I am not subject to automatic tax withholding at the highest rate on all Adobe Stock income ...

But today I see that I am :/. Never happened this before. Hope I got some answers form contributor support.

dirkr · « **Reply #13 on:** December 11, 2018, 11:45 »

Seems to be a general problem, this morning everything was fine, from the afternoon on each sale has 30% deducted.
I have sent a message to Fotolia Support, let's see what comes up.

davidbautista · « **Reply #14 on:** December 11, 2018, 11:50 »

Where do you see the withholding?

Enviado desde mi ALP-L29 mediante Tapatalk

Stockmaan · « **Reply #15 on:** December 11, 2018, 11:52 »

Quote from: dirkr on December 11, 2018, 11:45

Seems to be a general problem, this morning everything was fine, from the afternoon on each sale has 30% deducted.
I have sent a message to Fotolia Support, let's see what comes up.

I have sent one message to Adobe contributor support team yesterday and two today. I have live chat with adobe team, but they can't help me with this. I need to wait for answers.

eyewave · « **Reply #16 on:** December 11, 2018, 11:53 »

Same here, 30% withholding since 15:56 CET today. MUST be a glitch. Maybe Mat can comment?

Fairplay · « **Reply #17 on:** December 11, 2018, 12:26 »

Quote from: davidbautista on December 11, 2018, 11:50

Where do you see the withholding?

Enviado desde mi ALP-L29 mediante Tapatalk

Click on MY CREDITS

davidbautista · « **Reply #18 on:** December 11, 2018, 12:30 »

Quote from: Fairplay on December 11, 2018, 12:26

Quote from: davidbautista on December 11, 2018, 11:50
Where do you see the withholding?

Enviado desde mi ALP-L29 mediante Tapatalk

Click on MY CREDITS

Where is it? I couldnt find it. I have my interface in Spanish. Anyone know how to change that thing to English? Thanks.

Enviado desde mi ALP-L29 mediante Tapatalk

LouisPhotos · « **Reply #19 on:** December 11, 2018, 13:15 »

0.38 Credits is back.

Dumc · « **Reply #20 on:** December 11, 2018, 13:41 »

Don't know about that, but I want my too much tax witheld moeney back.

AnS · « **Reply #21 on:** December 11, 2018, 14:23 »

Same here, 30% withholding, starting from today - instead of the 0%. I hope it's just some glitch and gets fixed and the withheld money paid back.

LouisPhotos · « **Reply #22 on:** December 11, 2018, 14:31 »

3 photos sell x 0.38 , this is fixed. But not receive The money i lost

dirkr · « **Reply #23 on:** December 12, 2018, 05:52 »

Fotolia support has replied to my request.
There was a "temporary problem with withholding tax" (my translation from German...).
The incorrectly withheld amount has been booked back to my account.

Thanks FT/Adobe for the quick reaction!

fotorob · « **Reply #24 on:** December 12, 2018, 06:17 »

More about this tax issue here (in German though):
https://www.alltageinesfotoproduzenten.de/2018/12/12/steuerproblem-bei-adobe-stock-behoben-wie-bekomme-ich-eine-erstattung/

Seems like you have to ask for a refund.

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Author Topic: subscription sell 0.27 Credits (Read 17092 times)

LouisPhotos

LouisPhotos

fotorob

Stockmaan

fotorob

Stockmaan

LouisPhotos

Lev

Not Today

Dumc

LouisPhotos

Stockmaan

Stockmaan

dirkr

davidbautista

Stockmaan

eyewave

Fairplay

davidbautista

LouisPhotos

Dumc

AnS

LouisPhotos

dirkr

fotorob

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