MicrostockGroup

Agency Based Discussion => General - Top Sites => Topic started by: leszek on February 27, 2008, 22:00

Title: Why are sales disappearing ?
Post by: leszek on February 27, 2008, 22:00: I am not talking about sales in general, but specifically about recorded sales.
Recently I had one case on 123RF and one on SS: a sale was listed for an image - and couple of hours later it disappeared from the list, with the sales total figure going back. Anyone can shed some light on this ? Some server/cache refreshing issues with my comp (at least with SS, where the numbers went back up) ?

But on 123RF the sale just disappeared, which I can't explain.
Title: Re: Why are sales disappearing ?
Post by: Pixart on February 27, 2008, 22:40: Funny you mention this because on Tuesday morning I woke up to one $1 sale on StockXpert and an hour later it was gone. An hour after that I had one $.50 sale.

Not that I'm obsessed with checking stats or anything ;)
Title: Re: Why are sales disappearing ?
Post by: sharply_done on February 27, 2008, 22:59: I've noticed this, too.
Title: Re: Why are sales disappearing ?
Post by: leszek on February 28, 2008, 17:19: On SS - I think it may have something to do with time zones. When I move into the next day - SS site is still "yesterday". So "Today" and "Yesterday" may get mixed up when I click on a "Sold by Month" button. At least this is my conclusion - observing which image sold last on the previous day and which disappeared from "Today" listing.
Title: Re: Why are sales disappearing ?
Post by: MicrostockExp on February 28, 2008, 18:58: It happened to me twice already at 123RF, the customer changed his mind and canceled the download >:(
Title: Re: Why are sales disappearing ?
Post by: le_cyclope on February 28, 2008, 19:08: Quote from: ldambies on February 28, 2008, 18:58
It happened to me twice already at 123RF, the customer changed his mind and canceled the download >:(
And I'm sure that the customer 'uploaded' back the photo for a refund...
:-\

Claude
Title: Re: Why are sales disappearing ?
Post by: dbvirago on February 28, 2008, 19:13: I had the opposite happen. 2 weeks ago, $2 showed up in my BigStock account. Support couldn't find the problem but the site showed no corresponding sale. I did have a $2 sale at about the same time - but not 2 of them.

Oh well, not a bad problem to have.
Title: Re: Why are sales disappearing ?
Post by: Pixart on February 28, 2008, 20:13: Quote from: ldambies on February 28, 2008, 18:58
It happened to me twice already at 123RF, the customer changed his mind and canceled the download >:(

Happened to me on 123 for the first time today. Hmmmm.....?
Title: Re: Why are sales disappearing ?
Post by: Karimala on February 29, 2008, 02:45: I had it happen at 123RF in late January. I sold three ELs in one day and earned $99, much to my pleasant surprise, and then a few days later, they all disappeared. Support couldn't find any record of any sales. >:(