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Author Topic: Why are sales disappearing ?  (Read 7860 times)

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« on: February 27, 2008, 22:00 »
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I am not talking about sales in general, but specifically about recorded sales.
Recently I had one case on 123RF and one on SS: a sale was listed for an image - and couple of hours later it disappeared from the list, with the sales total figure going back.  Anyone can shed some light on this ? Some server/cache refreshing issues with my comp (at least with SS, where the numbers went back up) ?

But on 123RF the sale just disappeared, which I can't explain.

« Last Edit: February 27, 2008, 22:10 by leszek »


« Reply #1 on: February 27, 2008, 22:40 »
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Funny you mention this because on Tuesday morning I woke up to one $1 sale on StockXpert and an hour later it was gone.  An hour after that I had one $.50 sale.

Not that I'm obsessed with checking stats or anything ;)

« Reply #2 on: February 27, 2008, 22:59 »
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I've noticed this, too.

« Reply #3 on: February 28, 2008, 17:19 »
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On SS - I think it may have something to do with time zones. When I move into the next day - SS site is still "yesterday". So "Today" and "Yesterday" may get mixed up when I click on a "Sold by Month" button. At least this is my conclusion - observing which image sold last on the previous day and which disappeared from "Today" listing.

« Reply #4 on: February 28, 2008, 18:58 »
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It happened to me twice already at 123RF, the customer changed his mind and canceled  the download >:(

« Reply #5 on: February 28, 2008, 19:08 »
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It happened to me twice already at 123RF, the customer changed his mind and canceled  the download >:(
And I'm sure that the customer 'uploaded' back the photo for a refund...
 :-\

Claude

dbvirago

« Reply #6 on: February 28, 2008, 19:13 »
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I had the opposite happen. 2 weeks ago, $2 showed up in my BigStock account. Support couldn't find the problem but the site showed no corresponding sale. I did have a $2 sale at about the same time - but not 2 of them.

Oh well, not a bad problem to have.

« Reply #7 on: February 28, 2008, 20:13 »
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It happened to me twice already at 123RF, the customer changed his mind and canceled  the download >:(

Happened to me on 123 for the first time today.  Hmmmm.....?

« Reply #8 on: February 29, 2008, 02:45 »
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I had it happen at 123RF in late January.  I sold three ELs in one day and earned $99, much to my pleasant surprise, and then a few days later, they all disappeared.  Support couldn't find any record of any sales.   >:(


 

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