Author Topic: Disappearing sales (Read 9923 times)

Shelma1 · « **on:** April 25, 2016, 07:22 »

Yesterday there was an odd disconnect between sales stats on my page (earnings and earnings by date didn't match up, with sales not appearing), and this morning some of my sales are simply disappearing...when I refreshed my earnings by date stats page just now, expecting to see more sales since I last looked, two of them disappeared instead, leaving me with fewer sales than I had two hours ago.

Anyone else?

Blammo · « **Reply #1 on:** April 25, 2016, 07:32 »

Same here

Graphs80 · « **Reply #2 on:** April 25, 2016, 07:44 »

I noticed that if I refresh the phone app, some times I have some difference. I guess theirs servers are not syncronized and some are more uptodate them the others.

fotografer · « **Reply #3 on:** April 25, 2016, 08:08 »

Quote from: Graphs80 on April 25, 2016, 07:44

I guess theirs servers are not syncronized and some are more uptodate them the others.

Yes this has happened a lot in the past but it all goes right after a little while

Shelma1 · « **Reply #4 on:** April 25, 2016, 08:09 »

But these are stats in the same browser on the same computer. When I looked 1/2 hour ago my earnings page showed two more sales than earnings by date, but just now, earning by date shows two more sales than earnings—but both still show fewer sales overall than I had three hours ago.

Dumc · « **Reply #5 on:** April 25, 2016, 08:27 »

Yes, there are some problems. First sales show up, and then dissapear. Also earnings dissapear. But they will eventually show up again. But it takes some time.

60D · « **Reply #6 on:** April 25, 2016, 08:42 »

OK then, it's not only me $:-\$

Graphs80 · « **Reply #7 on:** April 25, 2016, 09:33 »

Quote from: Shelma1 on April 25, 2016, 08:09

But these are stats in the same browser on the same computer. When I looked 1/2 hour ago my earnings page showed two more sales than earnings by date, but just now, earning by date shows two more sales than earnings—but both still show fewer sales overall than I had three hours ago.

Yes, it happens to me too. But even if you are in the same browser, each time you refresh a different server will be targeted. SS does not have a single server. Maybe the discrepancy is also being caused by a backend process they are performing (backup, server migration, etc...).

The most important is what Dumc said, the sales must show up again later on!

SpaceStockFootage · « **Reply #8 on:** April 25, 2016, 10:21 »

Just noticed something similar, so came over here to see if anyone else is experiencing it. Noticed an extra $7 or so in my account this afternoon. Refreshed the page an hour or so later and that $7 has now gone.

Shelma1 · « **Reply #9 on:** April 25, 2016, 10:29 »

OK, it's out of control...I've had 35 sales appear and disappear within minutes. And I can't upload vectors.

SpaceStockFootage · « **Reply #10 on:** April 25, 2016, 10:41 »

My $7 has just reappeared.

Minsc · « **Reply #11 on:** April 25, 2016, 11:25 »

The whole system has been acting up in the last 2 days. Can't upload and sales are disappearing and reappearing.

Smilla · « **Reply #12 on:** April 25, 2016, 12:19 »

I had sixty bucks disappear a couple of days ago, figure it was just a dodgy credit card...!

akaza · « **Reply #13 on:** April 25, 2016, 12:44 »

same with me, sales appear and disappear

Thomas from France · « **Reply #14 on:** April 25, 2016, 13:01 »

Hello,
me too !

I 've sent an email to SS.

OM · « **Reply #15 on:** April 25, 2016, 13:57 »

Totally crazy. Money total increases with an ODD but no ODD showing in sales. Then later the ODD shows up in sales and the money total reduces to what it was before the ODD. Fortunately the amount with ODD was a pallindrome and I screen snapped it with time code so I have proof.

Edit: 10 minutes later and it's back to where it should be!

stryjek · « **Reply #16 on:** April 25, 2016, 15:23 »

odd counting on my shutterstock as well look really odd . back and forward on the clock during the day . And last few months of sales looks really disapointing , uploading more , getting almost half sales ...

Stockmaan · « **Reply #17 on:** April 25, 2016, 16:15 »

Quote from: Thomas from France on April 25, 2016, 13:01

Hello,
me too !

I 've sent an email to SS.

Well, sending emails to SS is a BIG JOKE! Sorry dude, u need to wait month or two for any answer :/

PhotoBomb · « **Reply #18 on:** April 25, 2016, 17:05 »

the solutions is to stop checking your stats every five minutes.

PixelBytes · « **Reply #19 on:** April 25, 2016, 18:02 »

Quote from: PhotoBomb on April 25, 2016, 17:05

the solutions is to stop checking your stats every five minutes.

Yeah. Stick your head in the sand so if your getting boned you don't see it happen.

I get all nostalgic remembering when SS was among the highest functioning sites......

ngaga35 · « **Reply #20 on:** April 25, 2016, 18:29 »

Even the app don't work. I have less than hours ago.

Sent from my iPhone using Tapatalk

w7lwi · « **Reply #21 on:** April 25, 2016, 20:46 »

Stats Looked strange this morning. I had a sale that showed on the map and was recorded on the monthly income page (just a record of the sale and which image it was) but the commission value was not shown and the cumulative value did not reflect anything. Later, everything appeared correctly and it's been fine since.

Chichikov · « **Reply #22 on:** April 26, 2016, 00:27 »

Don't worry, all will be okay!

http://make-everything-ok.com/

Minsc · « **Reply #23 on:** April 26, 2016, 00:29 »

Everything seems to be back to normal.

BaldricksTrousers · « **Reply #24 on:** April 26, 2016, 01:16 »

Quote from: PixelBytes on April 25, 2016, 18:02

I get all nostalgic remembering when SS was among the highest functioning sites......

That was before it was "improved" and given new functionality.

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Author Topic: Disappearing sales (Read 9923 times)

Shelma1

Blammo

Graphs80

fotografer

Shelma1

Dumc

60D

Graphs80

SpaceStockFootage

Shelma1

SpaceStockFootage

Minsc

Smilla

akaza

Thomas from France

OM

stryjek

Stockmaan

PhotoBomb

PixelBytes

ngaga35

w7lwi

Chichikov

Minsc

BaldricksTrousers

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