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Author Topic: Dreamstime-Admin Action on Keywords  (Read 12039 times)

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tab62

« on: June 14, 2012, 16:32 »
0
Hi MSG Folks,

I just got a message that one of my photos has inappropriate keywords - 'Sore Back' on this particular photo-

Here is the photo in question

http://www.dreamstime.com/royalty-free-stock-images-sore-muscles-image23195659


Yet this one is fine

http://www.dreamstime.com/stock-photo-pregnant-woman-home-office-sore-back-image5943850

If I don't remove the keywords I risk action against me.  Your thoughts?

Thanks

T


digitalexpressionimages

« Reply #1 on: June 14, 2012, 16:39 »
0
I recently had 2 keyword flags: one of a happy dog leaping into the air with the title "happy dog" and the flagged keyword was "happy". The other was a photographic illustration of a woman with fire for hair. The flagged keyword was "hair".

I did go to the trouble of finding several other similar images that also use the keyword hair, to build a case just in case, but I ignored both flags.

There's some rumours, on MSG even, that the admins don't take action on flags. I don't know but if keyword flags make sense I take action myself, when they don't I do nothing. No problems so far.

tab62

« Reply #2 on: June 14, 2012, 16:42 »
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Thanks. I did send off an email to the support folks as well. Heck, I had the model put one hand on her back - let's see sore muscles are okay for shoulders, legs and arms but not for the back? I understand they have some program where folks get $.02 for each photo they find with inappropriate keywords? Thanks T

red

« Reply #3 on: June 14, 2012, 16:46 »
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Don't sweat it. Some images are flagged simply because someone clicks on a wrong button. If you feel you must, you can leave a comment as to why you chose the words in question. I wouldn't bother. When flagged the person is sent an automated message and then the image goes into a looooooonnnng queue. It will be eventually reviewed by a keymaster. The image is not disabled. The reviews are very lenient and only penalize for obvious wrong words (the word cat on a pic of a dog, peach for an apple, isolated for a still life on a fabric background, etc.).

« Reply #4 on: June 14, 2012, 16:48 »
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If you are certain the keywords are relevant just ignore it. I have had flags on images like a pink rose where the flagged keywords were pink and rose and Christmas on Christmas ornaments. Not sure if it just people trying to make trouble or pushing a wrong button.

If the keywords are wrong or borderline simply change them yourself for peace of mind.

red

« Reply #5 on: June 14, 2012, 16:51 »
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I might add "aching" to the keywords (my aching back, possible searcher looking for "woman with aching back"). I'm not sure how the word "worker" fits in as she isn't working at anything in the photo. She might have an aching back from laying on the couch all day eating potato chips.

tab62

« Reply #6 on: June 14, 2012, 16:54 »
0
LOL! Good keyword replacement! Thanks T

WarrenPrice

« Reply #7 on: June 14, 2012, 17:08 »
0
Hi MSG Folks,

I just got a message that one of my photos has inappropriate keywords - 'Sore Back' on this particular photo-

Here is the photo in question

http://www.dreamstime.com/royalty-free-stock-images-sore-muscles-image23195659


Yet this one is fine

http://www.dreamstime.com/stock-photo-pregnant-woman-home-office-sore-back-image5943850

If I don't remove the keywords I risk action against me.  Your thoughts?

Thanks

T


My thoughts on this subject got me banned from DT Forum.   ::) :-X

« Reply #8 on: June 14, 2012, 17:17 »
0
I get flags all the time on good keywords and usually it is somebody with no port so is almost definitely a buyer that clicks it by mistake. If the keyword is correct then there is nothing to worry about.

tab62

« Reply #9 on: June 14, 2012, 18:04 »
0
agree- just got a reply back from the service folks- they told me all is well.  Guess once in a while you will get someone that feels the keyword is not correct... Thanks T

« Reply #10 on: June 14, 2012, 18:14 »
0
I get flags all the time on good keywords and usually it is somebody with no port so is almost definitely a buyer that clicks it by mistake. If the keyword is correct then there is nothing to worry about.

+1

« Reply #11 on: June 14, 2012, 21:56 »
0
I get flags all the time on good keywords and usually it is somebody with no port so is almost definitely a buyer that clicks it by mistake. If the keyword is correct then there is nothing to worry about.

+1

+2.  I just send the person a note explaining why my keywords are appropriate.  My response stays with the photo for future reference and just in case DT checks on them.

« Reply #12 on: June 16, 2012, 16:28 »
0
I get flags all the time on good keywords and usually it is somebody with no port so is almost definitely a buyer that clicks it by mistake. If the keyword is correct then there is nothing to worry about.

+1

+2.  I just send the person a note explaining why my keywords are appropriate.  My response stays with the photo for future reference and just in case DT checks on them.

I hardly ever get complaints, so maybe some of you have more "inventive" keywords. I did a quick check on just two of your files, one was fine and the other one, of an isolated red jelly, included the keywords "peaches" "pears" and "kids", none of which appeared in the picture.

Tryingmybest

  • Stand up for what is right
« Reply #13 on: June 16, 2012, 16:49 »
0
I believe most of those flags you'll get are from people trying to add your image to their lightbox or other nice deed. DT needs to put the flag button somewhere else. I get lots of them: A picture of rocks flagged for using the word "rocks"  :P

WarrenPrice

« Reply #14 on: June 16, 2012, 17:56 »
0
I believe most of those flags you'll get are from people trying to add your image to their lightbox or other nice deed. DT needs to put the flag button somewhere else. I get lots of them: A picture of rocks flagged for using the word "rocks"  :P

I've seen this many times but don't understand how the keyword is expressed if the button is selected accidentally?
 ???

lisafx

« Reply #15 on: June 16, 2012, 18:13 »
0
I've seen this many times but don't understand how the keyword is expressed if the button is selected accidentally?
 ???

Whatever keyword(s) they searched on will automatically be the ones expressed when they hit the flag button.

red

« Reply #16 on: June 16, 2012, 18:16 »
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Yes. The button is tied to the search terms, which is part of the problem. If you search for a red apple and hit the flag button instead of the add to lightbox button it is flagged for the words red and apple.


« Reply #17 on: June 16, 2012, 18:31 »
0
I flagged some images one time and got hassled by the person who then in retailiation reported a number of my images for keywords that were correct.

I'll never be doing that again.

Improving the keywords on images is a great idea and to get the community to do it is the cheapest but I think this implementation is terrible. The keyword flag button isn't clear what it does and like others have said some people think they are rewarding the image by flagging it.

« Reply #18 on: June 16, 2012, 19:56 »
0
I get flags all the time on good keywords and usually it is somebody with no port so is almost definitely a buyer that clicks it by mistake. If the keyword is correct then there is nothing to worry about.

+1

+2.  I just send the person a note explaining why my keywords are appropriate.  My response stays with the photo for future reference and just in case DT checks on them.

DT pays people to find bad keywords. I forget the exact amount, like a penny, and if the accuser is deemed right by DT then they get paid.  They have been doing this for a while.  The person can have an account but no files because they simply sign up.

« Reply #19 on: June 17, 2012, 01:35 »
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One problem I am seeing, looking at people's keywords, is that they are imagining what situation something might apply to rather than what it is. So a hand holding a passport might get: arriving, departing, airport, flying, cruise, railway, cruise ship, railway station, aircraft none of which is actually present in the photo.

I didn't realise that the "complained about" keyword was simply the one that was searched on. That's bound to upset people if the complaint is really about others that were not the chosen search term. However, I don't believe the theory that people are frequently pressing the wrong button on certain portfolios. If you get a lot of keyword complaints it probably says something about your approach to keywording.

red

« Reply #20 on: June 17, 2012, 07:48 »
0
Yes, it has been stated multiple times that keywords should not indicate a possible action but only what is represented in the image. First time reviewers are sometimes lax in letting keywords slip through but keywords can be added or subtracted at any time by the contributor so they are not frozen. At one time there was a lot of images with the word "nude" and/or "sex"in them that had nothing to do with what was in the photo - some contributors thought that would get their images looked at by more people. Dumb. They were rooted out and sent packing but it still goes on. When an image is put into the bad keyword queue because of a flag report, whether it is a mistake or not, all keywords are reviewed again by a keymaster and other words (not just the ones that were in the search) can be removed at their discretion (the keymaster's). That is a good thing. However, the queue is so long that it sometimes takes a year or longer for the images to be re-reviewed for bad words.
« Last Edit: June 17, 2012, 07:50 by cuppacoffee »

« Reply #21 on: June 17, 2012, 09:08 »
0
Yes. The button is tied to the search terms, which is part of the problem. If you search for a red apple and hit the flag button instead of the add to lightbox button it is flagged for the words red and apple.

That explains a lot - thanks.  I've had images flagged for keywords twice and both times the "offending" keyword was fine.  One was an underwater picture taken at the Great Barrier Reef, Australia, flagged for the keyword "Australia".  I forget the other one.  Both times the flagger had no images in their portfolio, so I thought they were someone out to get a keyword-reporting bonus.  However, with your information it seems more likely they were a buyer who just hit the wrong button - makes more sense.  I responded with a note both times and never heard anything back.  I try to be careful with my keywords but occasionally get a bad one in there, especially if copying from a similar image, but so far haven't been flagged for one that really was bad.

« Reply #22 on: June 17, 2012, 09:46 »
0
Yes. The button is tied to the search terms, which is part of the problem. If you search for a red apple and hit the flag button instead of the add to lightbox button it is flagged for the words red and apple.

That explains a lot - thanks.  I've had images flagged for keywords twice and both times the "offending" keyword was fine.  One was an underwater picture taken at the Great Barrier Reef, Australia, flagged for the keyword "Australia".  I forget the other one.  Both times the flagger had no images in their portfolio, so I thought they were someone out to get a keyword-reporting bonus.  However, with your information it seems more likely they were a buyer who just hit the wrong button - makes more sense.  I responded with a note both times and never heard anything back.  I try to be careful with my keywords but occasionally get a bad one in there, especially if copying from a similar image, but so far haven't been flagged for one that really was bad.
Most of my flags are from buyers - no uploads after joining the site a while ago.  Some people insult people that flag them but they could be shooting themselves in the foot if it is a buyer.  Also if somebody does a search of for instance a red apple and a green apple comes up the flag will show on both words although only one word is incorrect. 
 I sometimes flag when I see a search screwed up by a serial spammers.  I once flagged dozens of christmas images messing up a valentines's day search.   I can assure you that I couldn't care less about the couple of cents that you get but just don't want the buyers leaving the site in frustration.

« Reply #23 on: June 17, 2012, 09:58 »
0
I get flags all the time on good keywords and usually it is somebody with no port so is almost definitely a buyer that clicks it by mistake. If the keyword is correct then there is nothing to worry about.


+1


+2.  I just send the person a note explaining why my keywords are appropriate.  My response stays with the photo for future reference and just in case DT checks on them.


I hardly ever get complaints, so maybe some of you have more "inventive" keywords. I did a quick check on just two of your files, one was fine and the other one, of an isolated red jelly, included the keywords "peaches" "pears" and "kids", none of which appeared in the picture.


So kind of you to check my keywords.  LOL  There's peaches and pears inside the Jello, and Jello is a kids' food.   :D  

I don't receive many complaints either, but most seem to involve issues where two or more words can be used to describe something, like "kids' food" or "visually impaired" or when someone thinks a combination of words means something entirely different than what I mean when choosing the keywords.  

I have an image of two medical cannabis edibles that was flagged for the words "chocolate" and "bar."  The flagger was correct in that there isn't a chocolate bar in sight, but the two edibles are a chocolate brownie and a 7-layer bar in wrappers that identify them as such!  



This image was flagged for "impaired," which is part of the phrase "visually impaired person" and is obviously depicted in the image.  What other kind of person uses a white cane, eh?  And aren't blind people "impaired" or have "impaired vision?"  I've been the mother of a blind person for over 30 years, so by now you'd think I'd know what I'm talking about.   ;)  LOL



Update: Posted before reading about the search terms being flagged.
« Last Edit: June 17, 2012, 10:04 by Karimala »

WarrenPrice

« Reply #24 on: June 17, 2012, 10:29 »
0
Yes. The button is tied to the search terms, which is part of the problem. If you search for a red apple and hit the flag button instead of the add to lightbox button it is flagged for the words red and apple.

That explains a lot - thanks.  I've had images flagged for keywords twice and both times the "offending" keyword was fine.  One was an underwater picture taken at the Great Barrier Reef, Australia, flagged for the keyword "Australia".  I forget the other one.  Both times the flagger had no images in their portfolio, so I thought they were someone out to get a keyword-reporting bonus.  However, with your information it seems more likely they were a buyer who just hit the wrong button - makes more sense.  I responded with a note both times and never heard anything back.  I try to be careful with my keywords but occasionally get a bad one in there, especially if copying from a similar image, but so far haven't been flagged for one that really was bad.
Most of my flags are from buyers - no uploads after joining the site a while ago.  Some people insult people that flag them but they could be shooting themselves in the foot if it is a buyer.  Also if somebody does a search of for instance a red apple and a green apple comes up the flag will show on both words although only one word is incorrect. 
 I sometimes flag when I see a search screwed up by a serial spammers.  I once flagged dozens of christmas images messing up a valentines's day search.   I can assure you that I couldn't care less about the couple of cents that you get but just don't want the buyers leaving the site in frustration.

Keywording, at best, is less than perfect.  Easter is a Holiday; Christmas is a Holiday.  A search for "Easter Holiday" is likely to return ALL holidays ... if they are properly keyworded with "Holiday." 
Calling this Spam is the cause of much of our disagreements. 
And, I have noticed that many of us are much more eager to criticize others than review our own shortcomings.

Does anyone really expect a resolution to the constant bickering over keywords?

And, yes, I realize much of the criticism comes from buyers.  Insulting them isn't smart.  But, isn't it the agencies job to act as go-between -- without insulting the buyer or the contributor?


 

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