Author Topic: Fotolia Error Message when Submitting (Read 3930 times)

tab62 · « **on:** July 21, 2012, 16:38 »

Hi MSG Folks,

I am getting the following errors message- - Price is too low for licence Extended RF License, min price is 10 credits. Got -1.

A major pain in the &^% and you have do submit it twice before it takes- anyone else having issues?

Thanks.

Tom

dbvirago · « **Reply #1 on:** July 21, 2012, 18:07 »

Yeah, it's being (sorta) discussed in the other Fotolia thread and there is a thread on the site. Obviously they released new programming again without testing.

trek · « **Reply #2 on:** July 21, 2012, 23:35 »

I'm getting the exact same error message...

Microbius · « **Reply #3 on:** July 22, 2012, 03:12 »

I was, now the form just isn't working at all and it's all over the screen. No category lists, keyword boxes all wrong. Maybe they are working on it now?

cascoly · « **Reply #4 on:** July 22, 2012, 13:04 »

and the bulk editing continues to be a mess

new bug today -- sent group of 10, all same category, no conceptual category - 4 submitted ok, other 6 come back with error:

>>>Some errors appear. Please check your form for details. Check the exclamation mark (!) for more information.

but there's NO exclamation pt anywhere!!!!!!!!!!!!

i suspect they're fixing bugs and releasing new versions without bothering to check whether the new fixes break something else [last week there was an error if you just accepted the suggested EL - that was fixed but now we're getting -1 errors]

jatrax · « **Reply #5 on:** July 22, 2012, 18:13 »

Also, be aware that the check boxes for Exclusive, Offering and XL license, and Sending to free section no longer stick! You need to click each of them every time. I now have a few exclusive images on FT that are not really exclusive. Not sure what to do about that yet.

cascoly · « **Reply #6 on:** September 02, 2012, 13:37 »

more than a month later & it's still broken -- the only reply from them was a brushoff saying the new features may not work with some browsers -- eg IE!!!!!!!!!!!!!! how can you release software that doesnt work with a huge portion of browsers???

meanwhile the indiv edit is STILL setting to exclusive & free as defaults! EVEN THOUGH THEY'VE CLAIMED TO HAVE FIXED IT SEVERAL TIMES

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Author Topic: Fotolia Error Message when Submitting (Read 3930 times)

tab62

dbvirago

trek

Microbius

cascoly

jatrax

cascoly

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