Author Topic: Has Enyone Got the ESP username & password???? (Read 20014 times)

Fairplay · « **Reply #25 on:** February 06, 2017, 13:50 »

Quote from: flywing on February 06, 2017, 12:59

Yes, I've received it on Feb 3.

Same here.

ShadySue · « **Reply #26 on:** February 06, 2017, 14:10 »

Quote from: Fairplay on February 06, 2017, 13:50

Quote from: flywing on February 06, 2017, 12:59
Yes, I've received it on Feb 3.

Same here.

Me3, but I don't see anything there unless someone wanted to upload, and apart from the potential super-low royalties (when they trialled 'credit subscriptions' a while back, I for one got most of my sales very near the bottom of the range of prices), there are so many reports about files 'stuck in pending', or just 'disappearing' totally (not related to ESP), I wouldn't expect there to be a rush of uploading.

There are 30 pages c600 posts already on the ESP help thread over there, which might be worth checking for specific issues.

Anyone who is surprised at the technical ineptitude can't have been on iS for very long.
Same old, same old iSnafu

Tk113 · « **Reply #27 on:** February 06, 2017, 15:19 »

Found mine today in spam folder, arrived February 02.

Sent from my iPhone using Tapatalk

sgoodwin4813 · « **Reply #28 on:** February 06, 2017, 16:06 »

Still waiting - not even in the spam folder

landbysea · « **Reply #29 on:** February 06, 2017, 16:47 »

Nothing. And I am exclusive. There was a message that all exclusives should have received theirs by 2/3. Based on that I put in a support ticket this morning. It is somewhat comforting to know i am not the only one. I don't know if any other exclusives didn't get the email.

chrisdorney · « **Reply #30 on:** February 06, 2017, 18:40 »

What is the web address you're signing into?

lostintimeline · « **Reply #31 on:** February 06, 2017, 19:17 »

nothing for me either and i cant upload any pictures.this is so * annoying

zorba · « **Reply #32 on:** February 06, 2017, 21:38 »

Quote from: Okfoto on February 06, 2017, 12:20

No, I didn't receive anything...

KB · « **Reply #33 on:** February 06, 2017, 23:20 »

Quote from: landbysea on February 06, 2017, 16:47

Nothing. And I am exclusive. There was a message that all exclusives should have received theirs by 2/3. Based on that I put in a support ticket this morning. It is somewhat comforting to know i am not the only one. I don't know if any other exclusives didn't get the email.

Me.

I suspect in my case it may be because several years ago I received an "invitation" to ESP (I used to submit videos to iS). However, as far as I remember, I never accepted the invitation -- I did not even click on the link in the email, let alone create an account.

I'm sure sooner or later they'll get this ironed out, but if I were interested in UL'ing something, I'd be really upset.

Thomas from France · « **Reply #34 on:** February 07, 2017, 01:58 »

february 7 , still nothing.

tiero · « **Reply #35 on:** February 07, 2017, 03:38 »

nothing for me too.

30217 · « **Reply #36 on:** February 07, 2017, 03:42 »

I cannot access their forum anymore (few days back). Has anyone else been able to? What is the official statement??

(I'm exclusive and still did not received the e-mail).

JOHNBOY · « **Reply #37 on:** February 07, 2017, 11:52 »

Nothing here either (UK). No ESP invitation email received. Can't access the forums, can't upload or edit photos. All financial details have gone. No communication from IS, sent in two tickets. Found an email for contacting Getty if invitation not received but my email just came back as not delivered. So glad I dropped the exclusive crown with them years ago.

baldas1950 · « **Reply #38 on:** February 07, 2017, 12:45 »

At the end of february 7 I have no received ESP username & password, and I am not more able to sign into Forum and my old Istock web space seems usefull only for a buyer, no more for a seller.

outoftheblue · « **Reply #39 on:** February 07, 2017, 13:02 »

A friend of mine received the email today eventually, with a kind note: "We're sorry for the delay!"

But still nothing for me!

ArenaCreative · « **Reply #40 on:** February 07, 2017, 13:05 »

I just logged in using my full email and istock password, thanks to an MSG user who put that info on here in another thread. All I wanted to do was check my January earnings, but apparently even those aren't showing up just yet in the ESP area.

ppdd · « **Reply #41 on:** February 07, 2017, 13:06 »

I got mine with the "Sorry" subject, but there is nothing in the "Follow your unique link" so there's nothing I can do. Total screwups.

Chichikov · « **Reply #42 on:** February 07, 2017, 13:06 »

cidepix · « **Reply #43 on:** February 07, 2017, 13:24 »

just received the email..

it says "follow your unique link" but there is no link to follow

Could it be because I had already signed in without waiting for my email a few days ago using my iStock email and password?

I just sent an email to support asking about it..

Jo Ann Snover · « **Reply #44 on:** February 07, 2017, 13:34 »

Quote from: cidepix on February 07, 2017, 13:24

just received the email..

it says "follow your unique link" but there is no link to follow

Could it be because I had already signed in without waiting for my email a few days ago using my iStock email and password?

I just sent an email to support asking about it..

I had an email this morning with the "...sorry for the delay" intro and no unique link. I haven't written to support (came here to see if I was alone in this hiccup or not). I filled out the support form found at the contact us if you can't sign in link and the text they display after you submit that is:

"Your message has been sent to our contributor support team.
Our aim is to provide a response within 2 business days."

I sincerely hope that customers get a better response time than 2 days. And if customers do, why not contributors...

cidepix · « **Reply #45 on:** February 07, 2017, 14:17 »

Quote from: Jo Ann Snover on February 07, 2017, 13:34

Quote from: cidepix on February 07, 2017, 13:24
just received the email..

it says "follow your unique link" but there is no link to follow

Could it be because I had already signed in without waiting for my email a few days ago using my iStock email and password?

I just sent an email to support asking about it..

I had an email this morning with the "...sorry for the delay" intro and no unique link. I haven't written to support (came here to see if I was alone in this hiccup or not). I filled out the support form found at the contact us if you can't sign in link and the text they display after you submit that is:

"Your message has been sent to our contributor support team.
Our aim is to provide a response within 2 business days."

I sincerely hope that customers get a better response time than 2 days. And if customers do, why not contributors...

I saw that too..

I will consider myself lucky if I get a response within that time frame..

remember how they were supposed to send out ESP credentials by Feb 3

pancaketom · « **Reply #46 on:** February 07, 2017, 14:22 »

yeah, I got the same letter with no unique link telling me to follow the unique link and saying dire things would happen if I didn't do it within 30 days. I was able to login with my old is password and get to last years IS sales data. It only lists totals for every month and it doesn't match what I recorded off of IS last year - some months do, some don't.

I have no idea what my balance is.

This is no way to run a company. I am not surprised though. I am glad I don't depend on them for anything other than amusement and frustration.

cthoman · « **Reply #47 on:** February 07, 2017, 14:26 »

I got an email on the 2nd. Everything seemed to sign up fine. There are no stats, but I assumed that isn't ready yet.

HughStoneIan · « **Reply #48 on:** February 07, 2017, 14:36 »

So my unique link is not that unique, it appears, because several other contribs also have the same link---a big empty blank!!
The ineptitude over there knows no bounds!

cbell7153 · « **Reply #49 on:** February 07, 2017, 15:25 »

I did not get an email notice, and am unable to get into ESP. Very frustrating.

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Author Topic: Has Enyone Got the ESP username & password???? (Read 20014 times)

Fairplay

ShadySue

Tk113

sgoodwin4813

landbysea

chrisdorney

lostintimeline

zorba

KB

Thomas from France

tiero

30217

JOHNBOY

baldas1950

outoftheblue

ArenaCreative

ppdd

Chichikov

cidepix

Jo Ann Snover

cidepix

pancaketom

cthoman

HughStoneIan

cbell7153

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