Author Topic: Rejections on adobe (Read 47819 times)

Jaggy · « **Reply #50 on:** June 05, 2023, 07:33 »

Just had 4 shots rejected for 'quality issues'. A bit surprising really as I rarely have photos rejected by Adobe.

But Shutterstock accepted all four so Adobe's loss I guess. I won't bother resubmitting.

Jo Ann Snover · « **Reply #51 on:** June 05, 2023, 08:55 »

Quote from: cobalt on June 04, 2023, 14:39

I am getting a lot more photo rejections than usual. I keep reading that people use topaz to denoise files especially for Adobe...

I don't think noise is the issue (although obviously I haven't seen other people's photos except for a few posted here). Firn's rejection doesn't look like a quality issue to me either.

I've lost patience with the randomness of what's accepted at Adobe Stock and what's not - and with the total lack of information about why.

I'm going to take an uploading break for a bit. Life's too short...

cobalt · « **Reply #52 on:** June 05, 2023, 14:45 »

Everything Adobe declines gets accepted elsewhere.

So I will put more effort into the other places that like my photos a little more. The acceptance changes seem very inconsistent and random, so it is frustrating.

And then having to wait 28 days for gen ai content to be inspected.

I like Adobe a lot, but I tend to fall in love with a place and things like these are useful to take a step back and focus attention elsewhere.

I will still upload, but the last few months Adobe had priority.

Time to do more video and photos for themes that sell well but Adobe doesn't like.

Uncle Pete · « **Reply #53 on:** June 05, 2023, 16:45 »

Quote from: TonyD on June 03, 2023, 03:32

I used HDR in the raw photo to try to equalize the exposure which raised the darker areas of the photo. The way the sun shines on the trees is though is showing mist or pollution yet the right side of the photo is much clearer.

These are the full images made a lot smaller to upload here Uncle Pete. The camera I used is a Sony NEX 5n

I can't really say why, I was just looking at what jumped out at me. If I had to make my guess, it would be "Over Processed". The noise reduction, the HDR, and whatever else, are creating artifacts. I'm just going to point out that I shoot JPG in camera, and don't do much else (usually

some need more help) than Levels and lighting. I generally unsharpen the last step and save at 10MP instead of full size.

Everyone has to do what works best for themself. This works for me: Shoot to the right = ETTR when the shadows are important. https://photographylife.com/exposing-to-the-right-explained

I have also gotten rejections for stitching, where I didn't see that mismatched area or a place where things didn't line up and it was wrong.

cobalt · « **Reply #54 on:** June 05, 2023, 16:52 »

They do catch a lot small mistakes. And many times when I look at it again I see that there was something wrong, often some detail I didn't notice.

But a lot of people around me run all their files for Adobe through Topaz, to make the files extremely clean.

I often downsize files for Adobe, just in case there was some artifacting. but to put every file through topaz seem slike overkill.

But at the moment, it feels pretty random.

I just hope they take the gen ai files, because to learn after nearly 30 days that something was wrong, would be very depressing.

zeljkok · « **Reply #55 on:** June 05, 2023, 22:56 »

Quote from: Firn on June 05, 2023, 00:27

Other than editorial images, where I simply could never really understand Adobe's rules, and photos with objects isolated on white I never had any issues with rejections on Adobe.

Same here. They changed review process, not necessarily criteria. I am certain they reject whole group (batch) without even looking at the rest if single photo is flagged. In other words like Alamy. I also believe AI does pre-processing and if it flags a file, human QA doesn't even look at anything.

Try to submit rejected photo as single. Just upload 1 photo, keyword, submit, before uploading another. I had rejected photos approved this way.

(btw I also never fully understood their Editorial criteria. I don't think most of their QA reviewers do either, so rejections are random, depending who you run into)

Roscoe · « **Reply #56 on:** June 06, 2023, 02:39 »

It's the Shutterstock weird rejection policy all over again.

I understand that people start pixel peeping on images, and once you start doing that, chances are high you will find some artifacts or minor quality issues.
Fact is: these kind of images were accepted in the past, other agencies are accepting them, and if you get them accepted they sell.

I also understand that we start interpreting the quality rejections as a "we already have enough of this subject in our database so we reject it" argument.
Fact is: they are still accepting images which cover an already overly saturated subject. I tested it with uploading some shots of daisy flowers, and got them accepted.

I think the only conclusion is: Adobe's reviewing process is problematic nowadays. Images with no clear issues are randomly rejected for no clear reason.
They probably do this on purpose to either throttle their influx of new content or to save on reviewing costs by letting wonky AI's doing reviewing.

Anyhow: don't get obsessed over it.
It's Adobe. Not you.

Her Ugliness · « **Reply #57 on:** June 06, 2023, 02:51 »

Quote from: Roscoe on June 06, 2023, 02:39

I think the only conclusion is: Adobe's reviewing process is problematic nowadays.

I agree. They are obviously overburdened with the load of AI image submissions. I have 1000+ images waiting to be reviewed, the oldest waiting for a full month by now.

At the same time Mat claims that they do not need any new reviewers. So, what is happening at Adobe? Either the same amount of reviewers has a 10x higher workload than usual, so they are stressed out and doing their job hastly and therefore poorly, or Adobe is trying to rely more on AI reviewing and the AI is messing up. Maybe they moved all their human reviewers to the illustration - and therefore AI image - review queue and the real photos are all left to AI review.
Would be one possible explanation for the sudden increase of very random rejections.

Jaggy · « **Reply #58 on:** June 06, 2023, 06:53 »

Quote from: zeljkok on June 05, 2023, 22:56

Quote from: Firn on June 05, 2023, 00:27

Other than editorial images, where I simply could never really understand Adobe's rules, and photos with objects isolated on white I never had any issues with rejections on Adobe.

Same here. They changed review process, not necessarily criteria. I am certain they reject whole group (batch) without even looking at the rest if single photo is flagged. In other words like Alamy. I also believe AI does pre-processing and if it flags a file, human QA doesn't even look at anything.

Try to submit rejected photo as single. Just upload 1 photo, keyword, submit, before uploading another. I had rejected photos approved this way.

(btw I also never fully understood their Editorial criteria. I don't think most of their QA reviewers do either, so rejections are random, depending who you run into)

I'm going to try resubmitting with one of the four. We'll see what happens.

DiscreetDuck · « **Reply #59 on:** June 06, 2023, 09:16 »

Please, vote for my post!

PokemonMaster · « **Reply #60 on:** June 06, 2023, 09:55 »

I strongly believe that it's an uploading glitch or glitch of the reviewing AI. Today I had a full batch of vectors rejected. Nothing is wrong with them, absolutely nothing. Some of them are a part of the series, so they were exported from the same source within the same operation and keyworded along with the similar files, which was perfectly accepted earlier.
It's a glitch, end of story. The question is why don't they pay attention to it? It started at the same time as the AI images storm, so I think it's a consequences of some kind of reviewing department overload

DiscreetDuck · « **Reply #61 on:** June 06, 2023, 10:00 »

Oh yes

f8 · « **Reply #62 on:** June 06, 2023, 10:45 »

Matt... If you are out there can you please look into this.

The rejections as of late are insane. It appears that no photo is good enough for Adobe lately. It's very time consuming to have entire batches or 95% of batches rejected when multiple other platforms accept them.

Somthing is broken and please fix it.

Thanks.

PS My wife just had an insanely high rejection on her last submission.

After many thousands of successful uploads to Adobe and multiple other platforms we are both suddenly producing inferior quality. Imagine that.

f8 · « **Reply #63 on:** June 06, 2023, 10:52 »

Quote from: Jo Ann Snover on June 05, 2023, 08:55

Quote from: cobalt on June 04, 2023, 14:39
I am getting a lot more photo rejections than usual. I keep reading that people use topaz to denoise files especially for Adobe...

I don't think noise is the issue (although obviously I haven't seen other people's photos except for a few posted here). Firn's rejection doesn't look like a quality issue to me either.

I've lost patience with the randomness of what's accepted at Adobe Stock and what's not - and with the total lack of information about why.

I'm going to take an uploading break for a bit. Life's too short...

I too will give it a break. The rejections lately are insane.

cobalt · « **Reply #64 on:** June 06, 2023, 17:24 »

So this morning I had files accepted, that got declined later in the day.

If I look at the declined files, I see the real world. The accepted files are usually very colorful and extremely clean.

I will have to learn to process files differently for Adobe. But the declined files will all earn money elsewhere, so it is ok.

Firn · « **Reply #66 on:** June 07, 2023, 01:37 »

Quote from: MatHayward on June 06, 2023, 18:36

Quote from: f8 on June 06, 2023, 10:45
Matt... If you are out there can you please look into this.

The rejections as of late are insane. It appears that no photo is good enough for Adobe lately. It's very time consuming to have entire batches or 95% of batches rejected when multiple other platforms accept them.

Somthing is broken and please fix it.

Thanks.

PS My wife just had an insanely high rejection on her last submission.

After many thousands of successful uploads to Adobe and multiple other platforms we are both suddenly producing inferior quality. Imagine that.

Actually, I think you would be quite surprised at how high the approval ratio is at Adobe Stock. I think this would be a much more impactful thread if you would share some examples of content being rejected that you feel was done so in error. It's certainly possible as the moderation team is made up of human beings, but in my experience, it's pretty rare.

If you don't want to share examples publicly here in MSG, simply post the file number of the rejected image and I'll be glad to take a look..as long as you are OK with me giving a public answer with my feedback.

Thanks,

Mat Hayward

Mat, I've shared an example here:

Quote from: Firn on June 05, 2023, 00:27

Same here. With AI images they accept "every crap" that I throw at them. They would probably approve a dog with 5 legs. But real photos?

This for example was rejected for "quality issues":

This is a 100% crop:

I know this image is not a masterpiece, but there is absolutely no issue with focus, exposure or noise, so I really do not know what to fix about this.

Other than editorial images, where I simply could never really understand Adobe's rules, and photos with objects isolated on white I never had any issues with rejections on Adobe. 10.000+ images passed quality control without problems and now I suddenly forgot how to photograph? But medicore AI images are all no problem? Adobe keeps disappointing me more and more and I have less motivation to bother with real photos and all the work that comes with them compared to AI images. $:-\$

When a lot of people come out at the same time and say they suddenly start to have lots of random rejections when they did not have this issue for years, don't you think that maybe it is worth to at least look into the overal issue, instead of just single examples?

It seems more likely that the issue is with Adobe, especially since it started right when Adobe started accepting AI content and review time grew to a whole month, than that we all suddenly forgot how to take decent photographs.

cobalt · « **Reply #67 on:** June 07, 2023, 04:56 »

While people rant a lot about rejections, I agree that there is an abrupt rise in complaints over various stock groups. Mostly that inspections are inconsistent.

Personally I will try to be more careful and take a step back. I will still upload daily, but perhaps I need a visual break. Will do more video for new work.

Still have loads of ai to process, so there is that.

f8 · « **Reply #68 on:** June 07, 2023, 07:32 »

[/quote]

When a lot of people come out at the same time and say they suddenly start to have lots of random rejections when they did not have this issue for years, don't you think that maybe it is worth to at least look into the overal issue, instead of just single examples?

It seems more likely that the issue is with Adobe, especially since it started right when Adobe started accepting AI content and review time grew to a whole month, than that we all suddenly forgot how to take decent photographs.
[/quote]

EXACTLY!

There is definitely something broken at Adobe. I can totally accept the odd rejection, but to suddenly be an incompetent photographer is baffling. If one or two other platforms were rejecting my work en masse then it would be fairly certain it is my quality, but this is not the case at all. All of the other platforms accept 95%-100% of my content which is the polar opposite of Adobe these days.

f8 · « **Reply #69 on:** June 07, 2023, 08:43 »

Quote from: MatHayward on June 06, 2023, 18:36

Quote from: f8 on June 06, 2023, 10:45
Matt... If you are out there can you please look into this.

The rejections as of late are insane. It appears that no photo is good enough for Adobe lately. It's very time consuming to have entire batches or 95% of batches rejected when multiple other platforms accept them.

Somthing is broken and please fix it.

Thanks.

PS My wife just had an insanely high rejection on her last submission.

After many thousands of successful uploads to Adobe and multiple other platforms we are both suddenly producing inferior quality. Imagine that.

Actually, I think you would be quite surprised at how high the approval ratio is at Adobe Stock. I think this would be a much more impactful thread if you would share some examples of content being rejected that you feel was done so in error. It's certainly possible as the moderation team is made up of human beings, but in my experience, it's pretty rare.

If you don't want to share examples publicly here in MSG, simply post the file number of the rejected image and I'll be glad to take a look..as long as you are OK with me giving a public answer with my feedback.

Thanks,

Mat Hayward

Thanks for the reply. If Adobe is doing one thing right it is having a spokesperson who engages. It is appreciated.

That said, I have been in the game for a very very long time and can see when something is broken. To suddenly have extremely high rejections from only one platform when this is not the case on multiple other platforms is concerning. I am not concerned about one or two image rejections as I just move on and that is par for the course. What I am concerned about is abnormally high amount of rejections that suddenly appear to be the new norm on Adobe specific.

I can see by this particular thread that I am not alone in expressing my concerns as many others are expressing the very same problem that I have.

cascoly · « **Reply #71 on:** June 07, 2023, 12:10 »

Quote from: MatHayward on June 06, 2023, 18:36

Quote from: f8 on June 06, 2023, 10:45
Matt... If you are out there can you please look into this.

The rejections as of late are insane. It appears that no photo is good enough for Adobe lately. It's very time consuming to have entire batches or 95% of batches rejected when multiple other platforms accept them.

Somthing is broken and please fix it.

Thanks.

PS My wife just had an insanely high rejection on her last submission.

After many thousands of successful uploads to Adobe and multiple other platforms we are both suddenly producing inferior quality. Imagine that.

Actually, I think you would be quite surprised at how high the approval ratio is at Adobe Stock. I think this would be a much more impactful thread if you would share some examples of content being rejected that you feel was done so in error. It's certainly possible as the moderation team is made up of human beings, but in my experience, it's pretty rare.

If you don't want to share examples publicly here in MSG, simply post the file number of the rejected image and I'll be glad to take a look..as long as you are OK with me giving a public answer with my feedback.

Thanks,

Mat Hayward

We all accept the occasional rejection, though Adobe's reason is usually "there's something wrong here - guess what it is"

but the numerous reports here are about complete rejections of entire batches. i now only submit images that have been approved elsewhere

meanwhile i did send a complete list of a batch rejected en masse but all in got in response was boilerplate repeating the rejection reason - didnt look like a human had actually investigated.

MatHayward · « **Reply #72 on:** June 07, 2023, 12:42 »

As I'm sure most are aware, we don't have an appeal process on rejected content. The reality is, if we were constantly re-reviewing each rejected file, that's all we would be doing. The review time would be much longer than it already is.

I appreciate the feedback. It all gets read by members of our team.

Thanks,

Mat

Just_to_inform_people2 · « **Reply #73 on:** June 07, 2023, 12:49 »

Same here.

Normally few rejections with Adobe (and then mostly acceptable when they do reject).

Now, with a batch of 70 photo's 40 were rejected. From the ones that were accepted, I can't really see the difference in quality with the ones that were not accepted (not similarity reason).

I have expensive gear, use Adobe products like Lightroom and Photoshop and did not change my way of shooting.

The only reason they gave was quality issues. The other big two (Shutterstock and Istock) accepted nearly all photos (one all, the other one just a handfull of rejections). They did what they always do and are in line with other submissions. It is Adobe's reviewing that suddenly changed for the worse. I can't believe with so many people complaining this is just a coincidence.

I am also very dissapointed that we asked many times here to be more specific in the reasons for rejection. Now, instead of a few reasons, we only get one reason for all rejected content.

Maybe the updates of Lightroom and Photoshop made their programs ruin your photo that all touched photos have quality issues without me seeing it. That could be a reason as well. But why don't the other Microstock sites notice it then?

I think there is more to it then Mat wants to share with us or he is just not getting it.

Edit:
The files were however reviewed within one week. In two or three parts. The rejections were mostly in the first part. Just FYI. The other parts (later) did nearly not have any rejections.

Just_to_inform_people2 · « **Reply #74 on:** June 07, 2023, 13:06 »

Quote from: MatHayward on June 07, 2023, 12:42

As I'm sure most are aware, we don't have an appeal process on rejected content. The reality is, if we were constantly re-reviewing each rejected file, that's all we would be doing. The review time would be much longer than it already is.

I appreciate the feedback. It all gets read by members of our team.

Thanks,

Mat

Do you also have any idea how long it takes to:
* select the proper photos of a shoot
* adjust the photos with your expensive programs
* come up with correct titles and key words

And then Adobe just randomly rejects a file without telling exactly why (while other companies do accept them).

Do you know how much time we have lost with those files that Adobe just tossed away?

We are not even able to learn from our misstakes (if any were made). What does quality issues mean? What happened to all other rejection categories?

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Author Topic: Rejections on adobe (Read 47819 times)

Jaggy

Jo Ann Snover

cobalt

Uncle Pete

cobalt

zeljkok

Roscoe

Her Ugliness

Jaggy

DiscreetDuck

PokemonMaster

DiscreetDuck

f8

f8

cobalt

MatHayward

Firn

cobalt

f8

f8

MatHayward

cascoly

MatHayward

Just_to_inform_people2

Just_to_inform_people2

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