Author Topic: Sales Credited on FT? (Read 4793 times)

Pixart · « **on:** September 18, 2007, 08:35 »

I had two sales last night, but my bank account hasn't updated from yesterday. Is it just me?

Mellimage · « **Reply #1 on:** September 18, 2007, 11:19 »

I think not. I just noticed the same thing on my account.

Pixart · « **Reply #2 on:** September 18, 2007, 12:41 »

There's one more sale and same amount in bank.

Mellimage · « **Reply #3 on:** September 18, 2007, 13:23 »

on the German forum of Fotolia, several photographers have indicated the same problem, but it had always fixed itself after a while. So maybe it will get update a little later. But keep an eye on it. If credits are not put into your account 24 hours after the sale, contact support. My suggestions.

Mellimage · « **Reply #4 on:** September 18, 2007, 13:51 »

and now everything is corrected, hopefully this will go for you too, pixart

pigscanfly · « **Reply #5 on:** September 18, 2007, 18:46 »

Nope. I still have the same problem. Sales were not credited.

fotografer · « **Reply #6 on:** September 19, 2007, 01:09 »

The sites down at the moment so they are probably sorting it out.

Peter · « **Reply #7 on:** September 19, 2007, 02:21 »

Same problem with me. And now fotolia is down. I hope it will be a quick repair, not that few days as we saw on upgrade.... My sales were best ever, and If they repell customers with long repair, that wont be good......

epixx · « **Reply #8 on:** September 19, 2007, 03:57 »

I had the same thing, but it inly seems to be a one day delay. My sales from yesterday just got updated today.

Pixart · « **Reply #9 on:** September 19, 2007, 08:11 »

They caught up overnight for me.

Peter · « **Reply #10 on:** September 19, 2007, 15:08 »

Yep, they fixed the problem (at least for me)-

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Author Topic: Sales Credited on FT? (Read 4793 times)

Pixart

Mellimage

Pixart

Mellimage

Mellimage

pigscanfly

fotografer

Peter

epixx

Pixart

Peter

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