Author Topic: 123RF payment (Read 6509 times)

brm1949 · « **on:** October 14, 2009, 15:27 »

Has anyone received their September 2009 payment yet? I would think that it would have sent out by now.

designalldone · « **Reply #1 on:** October 14, 2009, 15:54 »

Looking at previous payments, I've always received mine on either the 14th or 15th so I'm really hoping it turns up tomorrow!

Edited to add: As expected, just got paid this morning

brm1949 · « **Reply #2 on:** October 15, 2009, 05:19 »

Received payment this morning, all is well.

alfonsodetomas · « **Reply #3 on:** October 15, 2009, 06:38 »

me too

melastmohican · « **Reply #4 on:** October 15, 2009, 17:36 »

I got payment but earnings page is completely messed up.

lisafx · « **Reply #5 on:** October 15, 2009, 19:06 »

Well just dandy. I haven't been paid.

I would not be concerned with it being only the 15th of the month, except that apparently others are getting paid.

Pixart · « **Reply #6 on:** October 15, 2009, 20:31 »

~~No payment and my earnings have gone down by $1.33 to boot.~~

Retracting my statement. I have an e-mail that says I've received funds. 123 shows that the money is still in my account, I guess it will update overnight.

Pixart · « **Reply #7 on:** October 15, 2009, 21:05 »

Bloody Hell.

The you've got funds notice went to my correspondence e-mail address. what? They've always paid me correctly in the past, nothing has changed on my profile and the paypal box has my correct Paypal info.

Let's see how long this takes to straighten out.

mm@123rf · « **Reply #8 on:** October 15, 2009, 22:45 »

Quote from: Pixart on October 15, 2009, 21:05

Bloody Hell.

The you've got funds notice went to my correspondence e-mail address. what? They've always paid me correctly in the past, nothing has changed on my profile and the paypal box has my correct Paypal info.

Let's see how long this takes to straighten out.

Hi All,

There has been an error in payment by our system. Instead of sending payment to your registered PayPal email, earnings were sent out to correspondence emails. Not to worry, we will proceed to repay you.

For those of you who've not been paid, we've managed to halt the error before it spreads to other accounts. Our system is now processing the payout. It may take a while due to the large volume that needs to be processed in a short time span.
Do give us a few more hours

Your kind understanding is very much appreciated.

leaf · « **Reply #9 on:** October 16, 2009, 01:05 »

thanks for the update mm

Pixart · « **Reply #10 on:** October 16, 2009, 11:17 »

123, thanks for the prompt attention. My e-mail was responded to very quickly also. I've only had to contact 123 one other time, but both times you have really stood out with customer service. It certainly makes you stand out from a couple of the big agencies.

sam100 · « **Reply #11 on:** October 16, 2009, 14:51 »

123 has always been very punctual for me... no complains here.
I'm always surprised why some people are jumping around when a payment is 1 or 2 days late.... Give it a few more days and it will come. If there is a delay of more then a week.. then it's time to ask questions... and best way is still to contact site support first.

Patrick H.

lisafx · « **Reply #12 on:** October 17, 2009, 16:38 »

Payout arrived yesterday. Thanks for sorting out the problem.

Quote from: patrick1958 on October 16, 2009, 14:51

123 has always been very punctual for me... no complains here.
I'm always surprised why some people are jumping around when a payment is 1 or 2 days late....

BTW, I always love when people say something like "I have never had a problem with XX site" and then go on to slam people who HAVE had repeated problems with that site by characterizing them as "jumping around" or similar.

Easy to see why someone who has never had a problem there would not be complaining.

Not just trying to single out Patrick. Seems like people bitching about other people's posts is starting to outweigh bitching about the sites around here lately, LOL.

Jonathan Ross · « **Reply #13 on:** October 18, 2009, 12:16 »

Good post Patrick.

Best,
Jonathan

fotografer · « **Reply #14 on:** October 18, 2009, 13:32 »

I still haven't been paid, is anybody else in the same situaltion?

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Author Topic: 123RF payment (Read 6509 times)

brm1949

designalldone

brm1949

alfonsodetomas

melastmohican

lisafx

Pixart

Pixart

mm@123rf

leaf

Pixart

sam100

lisafx

Jonathan Ross

fotografer

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