MicrostockGroup Sponsors

Fiverr

Started by yuliang11, March 20, 2014, 09:03

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ShadySue

Quote from: luissantos84 on March 26, 2014, 08:39
I will send you 15 high quality stock photos, illustrations, or vectors you want from thinkstockphotos. Just let me know the topic you want me to find or let me know the image ID number you want. I will deliver them as fast as I could.

42 gigs sold

http://www.fiverr.com/nanico/send-you-10-high-quality-stock-photos-illustrations-or-vectors-you-want--10

I took out a CR ticket about the TS issue on Sunday, but no reply yet.
Firstly highlights a hazard of them being underesourced in support - replies sometimes take weeks.
But will they do anything anyway?

Simpler Days Photography

#101
Just an idea (and please don't "tar and feather" me if you hate it), but what about flooding Fiverr with complaints through the Better Business Bureau (bbb.org)?  I've had really great success using this whenever a large company attempts to walk all over me.  Although, I believe you have to be a customer of the company-in-question to file a complaint....would it be a bad idea to purchase a stock gig and then file a complaint stating you cannot use the files because of the lack of a valid license and you were mislead by them?  Complaints won't shut them down, but it will be a nail in their reputation at least.

Edit:  Fixed typo.

Oldhand

http://www.bbb.org/central-northern-western-arizona/Business-Reviews/internet-marketing-services/fiverr-com-in-scottsdale-az-1000021644

It's a good idea - looks like they've had a few complaints in the past. If nothing else it's another way way of putting pressure on them regarding their attitude to copyright.

SNod

DonĀ“t know  if posting on their buyer forum will raise any concerns, I hope so, there is a good post by emberstudio.
http://forum.fiverr.com/discussion/27015/warning-about-stock-photos-sold-on-fiverr

Simpler Days Photography

Also, by purchasing a gig (so you can file the complaint), it will allow us to leave comments directly on the gigs to warn other buyers that these guys are pirates and they are stealing.

Oldhand

You don't have to buy a gig - you can report it to the BBB as a suspected scam..

Oldhand

We should also email a link to this thread to Fiverr - see what their directors make if it...

ShadySue

#107
Sh*t.
I filled in the whole BBB 'report a scam' form, in detail, with links to licence terms etc., completed all the fields right down the form then when I got to the bit where I had to tick to agree with their terms of use and privacy policy, I clicked the terms of use link, and when I went back to the form, it was all totally blank.
Surely that is appalling practice on the BBB site?
So, if you are thinking of doing it, you might want to scroll down to check the terms of use and privacy policy links first.
If you want to use my screenshot (TS only) here it is:
http://tinyurl.com/npnb4zk

ShadySue

OK, I did it all again, but I only referenced that TS page and TS's licence terms, though I mentioned the SS scam 'giggers' and linked to this thread. Luckily, I still had the relevant tabs open.

EmberMike

Quote from: elvinstar on March 26, 2014, 05:51
What can they do other than look at each gig selling images that is posted and then check to see if those images are for sale by someone else? The man-hours required make that a non-starter for any business trying to make money...

...I'm not defending them, just giving my opinion of how things are. Does anyone have any ideas that a company could realistically implement to stop this type of thing from happening?

It's simple. They can implement filters in the gig creation process to bloke the posting of questionable gigs. For example, any gig containing the text "Shutterstock". For what legitimate reason would anyone be posting a gig that mentions Shutterstock? So any gig with that text gets blocked or flagged for review.

They probably already have filters in place to block profanity, sexually explicit language, etc. It would be really easy to add to the filtering capabilities already in place.


ShadySue

Quote from: EmberMike on March 26, 2014, 13:42
Quote from: elvinstar on March 26, 2014, 05:51
What can they do other than look at each gig selling images that is posted and then check to see if those images are for sale by someone else? The man-hours required make that a non-starter for any business trying to make money...

...I'm not defending them, just giving my opinion of how things are. Does anyone have any ideas that a company could realistically implement to stop this type of thing from happening?

It's simple. They can implement filters in the gig creation process to bloke the posting of questionable gigs. For example, any gig containing the text "Shutterstock". For what legitimate reason would anyone be posting a gig that mentions Shutterstock? So any gig with that text gets blocked or flagged for review.

They probably already have filters in place to block profanity, sexually explicit language, etc. It would be really easy to add to the filtering capabilities already in place.

At the very least, they should investigate complaints.

luissantos84

Quote from: EmberMike on March 26, 2014, 13:42
Quote from: elvinstar on March 26, 2014, 05:51
What can they do other than look at each gig selling images that is posted and then check to see if those images are for sale by someone else? The man-hours required make that a non-starter for any business trying to make money...

...I'm not defending them, just giving my opinion of how things are. Does anyone have any ideas that a company could realistically implement to stop this type of thing from happening?

It's simple. They can implement filters in the gig creation process to bloke the posting of questionable gigs. For example, any gig containing the text "Shutterstock". For what legitimate reason would anyone be posting a gig that mentions Shutterstock? So any gig with that text gets blocked or flagged for review.

They probably already have filters in place to block profanity, sexually explicit language, etc. It would be really easy to add to the filtering capabilities already in place.

exactly! I noticed another thing, most of the gigs description is pretty much the same, almost the same text and format, which means they are copying from each other or its the same guy

Oldhand

Bet if I started an Amazon or Ebay shop and started selling drugs online it would soon cause me a problem! These companies should not be able to act with impunity. I'm pretty sure there are legal obligations to running a business...

luissantos84

Quote from: luissantos84 on March 26, 2014, 08:23
+++++++++++++++++++++++++++++++++++++++++ providing shutterstock images/vector/illustration at affordable price +++++++++++++++++++++++++++++++++++++++++

http://www.fiverr.com/clickadv

another guy that sold 56 gigs in 1 month


Oldhand

Very tempting to contact all those leaving positive reviews for these sellers. Very easy to do as well if you're a member...

luissantos84

Quote from: Oldhand on March 26, 2014, 14:13
Very tempting to contact all those leaving positive reviews for these sellers. Very easy to do as well if you're a member...

I have ;D

given 24 hours to a guy and he said he will remove it from all sites, like I haven't reported him here already ;D

to sum it up, he bought the 222500 pack at ebay ;D

Oldhand

Ah - yours must be the recent review. I contact a couple of recent buyers as well.

ShadySue

Quote from: Oldhand on March 26, 2014, 13:57
Bet if I started an Amazon or Ebay shop and started selling drugs online it would soon cause me a problem! These companies should not be able to act with impunity. I'm pretty sure there are legal obligations to running a business...

I don't know about drugs etc, but according to Wikipedia (if anyone has the time, they can follow up the links), "DMCA Title II, the Online Copyright Infringement Liability Limitation Act ("OCILLA"), creates a safe harbor for online service providers (OSPs, including ISPs) against copyright infringement liability, provided they meet specific requirements. OSPs must adhere to and qualify for certain prescribed safe harbor guidelines and promptly block access to alleged infringing material (or remove such material from their systems) when they receive notification of an infringement claim from a copyright holder or the copyright holder's agent. ..."
http://en.wikipedia.org/wiki/Digital_Millennium_Copyright_Act#Title_II:_Online_Copyright_Infringement_Liability_Limitation_Act

luissantos84

Quote from: Oldhand on March 26, 2014, 14:24
Ah - yours must be the recent review. I contact a couple of recent buyers as well.

only contacted sellers on PM messages, haven't placed any reviews, just seen a negative review, nice job!

Oldhand

I did the same - not the review alas...

Uncle Pete

Good work everyone, don't stop.

Jo Ann Snover

I tweeted about this again this morning

https://twitter.com/joannsnover/status/448834260183445504

I think we need to keep up the messages (I saw Mike had done that this morning too) in every way possible to make it clear this is a very risky place to shop.

It's very bad news that a seller seemed to think it was OK to resell his SS subscription files because the creator got paid (ignoring conveniently that we get paid once and he sells, or tries to, multiple times). Maybe Shutterstock needs to do something in a buyer newsletter hammering home that resales are not OK? It'd be nice if they'd also say that subscriptions would get canceled if you get caught. They would fairly easily be able to set up a sting with a marked bill (an image with something embedded) and then make a request for it as a fake buyer on Fiverr...

EmberMike

#122
Quote from: Jo Ann Snover on March 26, 2014, 14:54
I tweeted about this again this morning

https://twitter.com/joannsnover/status/448834260183445504

I think we need to keep up the messages (I saw Mike had done that this morning too) in every way possible to make it clear this is a very risky place to shop...

I guess this is my morning routine this week. Get the coffee going, sit down and check emails, yell at Fiverr... :)

Simpler Days Photography

Quote from: ShadySue on March 26, 2014, 12:43
Sh*t.
I filled in the whole BBB 'report a scam' form, in detail, with links to licence terms etc., completed all the fields right down the form then when I got to the bit where I had to tick to agree with their terms of use and privacy policy, I clicked the terms of use link, and when I went back to the form, it was all totally blank.
Surely that is appalling practice on the BBB site?
So, if you are thinking of doing it, you might want to scroll down to check the terms of use and privacy policy links first.
If you want to use my screenshot (TS only) here it is:
http://tinyurl.com/npnb4zk

I have had this happen to me on sites before.  Frustrating.  I always right click on the terms/privacy links and select "open a new tab."  Just to be sure I don't lose my open page and data.

Simpler Days Photography

Quote from: Oldhand on March 26, 2014, 11:51
You don't have to buy a gig - you can report it to the BBB as a suspected scam..

Good to know.  Off to file my scam report....