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Author Topic: DMCA.com  (Read 6531 times)

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« on: October 29, 2013, 22:12 »
0
Heard of this site? http://www.dmca.com/

Wondering if anyone has any experience with it and what benefit (if any) you feel it could provide to us as content producers.


« Reply #1 on: October 30, 2013, 00:23 »
+1
I had not heard of them before reading your post. I have to say that "As seen in Cosmopolitan" didn't do much to convince me they're a professional service :)

I've done takedown notices for sites that offer an automated process (Flickr, Google/Picassa, etc.) and I can't see using a service for anything that straightforward. If someone lifted my whole portfolio to put on a torrent site, that might be worth paying someone (if I thought they could really remove it permanently and not just have it shift around from site to site, each incurring another fee).

cuppacoffee

« Reply #2 on: October 30, 2013, 06:55 »
0
I can't find any reviews for the service other than some old ones that are not flattering. If they worked really well there would be chatter out there.

« Reply #3 on: October 30, 2013, 14:03 »
+1
Just another type of leech to make money off of artists, they really do notdo anything you can't do with a simple letter and a postage stamp

Ron

« Reply #4 on: October 30, 2013, 14:12 »
0
The problem is that they have the DMCA domain, which gives it an authorised feel.

« Reply #5 on: October 30, 2013, 20:22 »
+2
Hello,
I work at DMCA.com, we offer free and paid DMCA related services to thousands of people every month.
Yes - you can do many of the things we do on your own, we just make it easier.
For every 1 person who's ready, willing, able to do a takedown on their own, there's 10 more who'd like some professional assistance.
So we offer a wide array of services that go from free, to $10/month to $1000's for professional/commercials takedown services.

A couple other things we offer
1. A realtime photo watermarking service which watermarks your photos on the fly (i.e. as people load your web pages)
(The upgraded version allows you to add your own logo)
2. Takedown templates
3. Content Protection (if the badge is on your site and your badge is processed and is marked as protected)
4. Page tracking / reports etc.

the list goes on and on.
best wishes

ps, we don't leech off artists we help them, in many cases free of charge.

« Reply #6 on: October 30, 2013, 21:14 »
0
May I ask why can't we find any reviews about your company, it seems that all of them have been buried using a service. And your sudden appearance here makes me wonder what dept you work for. Damage control?

« Reply #7 on: October 30, 2013, 22:19 »
0
Someone skyped me a link to this thread, I thought I'd pop in and add my two cents.
If there's anything I can help you with I'm happy to.

"May I ask why we can't find any reviews..."
I've seen dozens of positive reviews posted on many different sites. (Try google)
Same goes for testimonials of happy customers.
We have many repeat clients.

What's more -> many of our services have a full money back guarantee.
cheers

« Reply #8 on: October 30, 2013, 23:09 »
0
I did and I could any reviews at all, but the lack of any negative reviews gives me pause and suggests you are using a service to bury them. And you have not told us what dept you work for.

« Reply #9 on: October 31, 2013, 00:23 »
+1
..."May I ask why we can't find any reviews..."
I've seen dozens of positive reviews posted on many different sites. (Try google)

First, as noted above we already did try google and didn't find anything.

Second, if you want to encourage any of us to become customers, does that sort of flippant, unhelpful response give us a clue as to how you would treat us after we signed up? If you didn't intend it to be rude, fair enough, but it comes across that way to me. Surely you collect reviews or links to them and can share them with us.

Third, as a representative of a company, get Tyler Olsen (the site admin) to get you a verified badge for your account so we know who we're dealing with

« Reply #10 on: October 31, 2013, 01:12 »
0
...I've seen dozens of positive reviews posted on many different sites. (Try google)...


I took your advice and googled "dmca.com review". The only thing coming up and looking remotely like a customer testimonial was this little gem:

http://answersnext.com/webmaster/websites/dmca-com-service-review-does-it-really-take-content-down/

Maybe you could point out the "dozens of positive reviews", because I obviously suck at googling them myself...

« Reply #11 on: October 31, 2013, 01:51 »
0
This site is protecting our own website(s), not our images.  On my own website, I have about 500 watermarked images, but on Shutterstock, I have 7000 ...

« Reply #12 on: October 31, 2013, 03:05 »
0
the lack of any negative reviews gives me pause and suggests you are using a service to bury them.

slightly /ot: The whole business of internet reviews is becoming a big issue - and especially the way in which negatives are buried with positives via Facebook login. The reviews of products tend to be much more reliable than the reviews of companies in my experience. Some of the best known *trust* sites with the biggest traction even allow the companies reviewed to pay to audit their own negative reviews. Some of the worst companies have the best reviews. It is becoming rather like the systems under which many companies now effectively have to pay a whitelisting fee to ensure that their email is delivered - i.e. that it does not end up blacklisted.
« Last Edit: October 31, 2013, 03:09 by bhr »

Ron

« Reply #13 on: October 31, 2013, 05:57 »
0
The lack of punctuation and capitalisation in the comments has me thinking they dont even know how to type up a proper DMCA. Username in lowercase? LOL. Its just silly looking and silly comments, with poor grammar. We are dealing with legal stuff here.


Ron

« Reply #15 on: October 31, 2013, 16:04 »
-1
Wow, so you are now disclosing who you your clients are. Thats plain wrong. Confidentiality is too much to ask? And you are rude. Acquisition one on one. LOL

« Reply #16 on: October 31, 2013, 16:16 »
0
By the way, anyone here can get a free account which allows the free watermarking service.
What makes this service so cool is it happens on the fly, you don't have to do anything other than change a couple links on your website.

For example:
This image link: http://semmickphoto.com/wp-content/uploads/symbiostock_rf_content/5490-yellow-leaves-blowing-in-the-wind.jpg [nofollow]

Becomes: http://wms.dmca.com/wmt6388501/5490-yellow-leaves-blowing-in-the-wind.jpg [nofollow]

We retrieve the image, watermark it and deliver it on the fly.
Seriously, how cool is that?

Part of what makes that so cool is you can put all your originals in a hidden folder so only watermarked versions come out and your originals remain hidden.

What's even cooler is you can remove our logo and add your own custom logo for $10/mth.
What's equally cool is we cache them on a world class CDN so you get great image delivery.

Ron, I hope you don't mind me using your site as an example, if you like I'll remove it and find something else.

Thanks again.
Get it here if you want to try it http://www.dmca.com/WaterMarker.aspx [nofollow]
« Last Edit: October 31, 2013, 16:37 by dmca »

« Reply #17 on: October 31, 2013, 16:20 »
0
Wow, so you are now disclosing who you your clients are. Thats plain wrong. Confidentiality is too much to ask? And you are rude. Acquisition one on one. LOL

You're right, that's one of the reasons it's hard for us to point to our good work. Thankfully there are some who don't mind sharing their stories and we thank Jamie for doing so.

« Reply #18 on: October 31, 2013, 16:56 »
0
If you search for our products rather than "dmca.com review" you may have better luck.
I did and I found plenty. I also see one of your own members Anyka is using our services.

[

You actually call those reviews, I call them paid advertisements that these blogs make money my selling your product. You have removed every url from discussion boards that have criticized your company, that is obvious.

And you must not understand the stock photography too well, most of us use companies like Istock that automatically watermark our work, or Symbiostock where it again automatically watermarks our products.

Again you really do nothing that cannot be done with a form letter and a stamp.

« Reply #19 on: October 31, 2013, 17:05 »
0
...I've seen dozens of positive reviews posted on many different sites. (Try google)...


I took your advice and googled "dmca.com review". The only thing coming up and looking remotely like a customer testimonial was this little gem:

http://answersnext.com/webmaster/websites/dmca-com-service-review-does-it-really-take-content-down/ [nofollow]

Maybe you could point out the "dozens of positive reviews", because I obviously suck at googling them myself...


Thank you for bringing this one up. I tried to go answer/engage the users on that site and it's registration is disabled.
Over the past few years we've done tens of  thousands of takedowns, the vast majority of them are successful and silent.
Yes - there have been times when there's been challenges - no doubt, this is the internet.

We're very upfront and honest with our clients throughout the entire process.
If we don't think we can do the takedown for any reason, we'll be the first to offer the money back, we don't want our professionals wasting their time if we know we can't do it.

The first thing we do when we get a new professional takedown request is a thorough evaluation by a professional human being.
One of the reasons we're as successful as we are is we have a reputation with the ISP's.
We don't send off garbage takedowns, like many other takedown services do.

Our takedown professionals do this full time. They deal with the major ISPs/ Web companies almost every day.
So, if you have a takedown job who do you want doing it some auto robot? Someone who doesn't even validate the information?
Or do you want someone who does it every day?

We've also had challenges with our site years ago where sometimes accounts we not being activated properly. (notice the date of those complaints was years ago)
It's unfortunate when you see 4 or 5 people with problems 10 years ago, it doesn't reflect the thousands of people that didn't have those issues.

Our policy is to address not suppress bad reviews.

« Reply #20 on: October 31, 2013, 17:15 »
0
If you search for our products rather than "dmca.com review" you may have better luck.
I did and I found plenty. I also see one of your own members Anyka is using our services.

[

You actually call those reviews, I call them paid advertisements that these blogs make money my selling your product. You have removed every url from discussion boards that have criticized your company, that is obvious.

And you must not understand the stock photography too well, most of us use companies like Istock that automatically watermark our work, or Symbiostock where it again automatically watermarks our products.

Again you really do nothing that cannot be done with a form letter and a stamp.

We've never removed a bad review. Ever.

Now, that said, I remember seeing dozens if not hundreds of reviews about our services in google, so I am a little puzzled to be honest.
I'm curious where they all went. It seems they've either been removed or google is ranking them way lower.
We did kick off an affiliate program about a year ago, and perhaps all the affiliates have had an impact on what google is linking to.
You're right that there is an odd absence, I will continue to investigate.

« Reply #21 on: October 31, 2013, 17:20 »
+2
yeah, get back to us on that investigation, we will all be waiting.
« Last Edit: October 31, 2013, 17:38 by shotupdave »

« Reply #22 on: February 01, 2014, 22:50 »
0
yeah, get back to us on that investigation, we will all be waiting.

tick tock...tick tock... tick tock...

« Reply #23 on: February 02, 2014, 19:28 »
0
yeah, get back to us on that investigation, we will all be waiting.

tick tock...tick tock... tick tock...

I expected to get back to me as much as I expected to win the lotto


 

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