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CC site is down

Started by NancyCWalker, August 23, 2009, 15:35

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NancyCWalker

Sunday Aug 23rd 10:30 am est.

The site won't come up at all. I get a variety of messages from domain doesn't exist to can't find the server.

Was there a scheduled downtime that I missed the announcement for?

Xalanx

Quote from: azurelaroux on August 23, 2009, 15:35
Was there a scheduled downtime that I missed the announcement for?

Yea, there are plenty of these at CC. Scheduled or not.

Lcjtripod

Quote from: azurelaroux on August 23, 2009, 15:35
Sunday Aug 23rd 10:30 am est.

The site won't come up at all. I get a variety of messages from domain doesn't exist to can't find the server.

Was there a scheduled downtime that I missed the announcement for?

ADD the 21st and 22nd to the 23rd. Nothing available for CC

-Larry
Been there, done that, and I'm going back again!

johngriffin

#3
Yeah that was my fault.  Our guys are working on fixing that now.  Good to know this at the end of August then during the big buying months.  I'll be back and report more as we learn more.

John
John Griffin
Royalty free photos

johngriffin

The site is back up now but a bit touch and go until we find out what is wrong.  Basically the web server was working too hard and decided to take a break  ;-)  Everything is always backed up so no worries.
John Griffin
Royalty free photos

johngriffin

Just wanted to give you another headsup so people know what is going on.  service today and yesterday has been spotty.  we are working on the reason why we were being thrown offline and hope we can have it fixed quickly but still need to do some testing.  ill report back more when we learn more ;-)  sorry for the downtime.
John Griffin
Royalty free photos

shutterdrop

Just tried logging in and I keep getting password error. Not Good!

borg

Isn't problem for me if CC is down...

I never sold anything there with 500+ image in portfolio...
Up or down, no matter...

sharpshot

I have sold a few EL's, so I would rather it was up :)

sc

I just got an e-mail telling me of two sales  ;D - so it's working somewhere.
But I still can't connect  >:(.

oboy

looks like it is working now. Just uploaded and submitted some images.

johngriffin

ok "We Are Back."  Apparently the web server was grabbing our RSS feed from from the blog and pulling it to itself (dumb i know and not sure why that was happening).  It was pulling a ton of information from the site so we shut the feed off and should be good to go.  Sorry for the bit of downtime.

shutterdrop i emailed you and can help you out with your password.  just email me back.
John Griffin
Royalty free photos

m@m

Quote from: oboy on August 24, 2009, 19:10
looks like it is working now. Just uploaded and submitted some images.

same here...