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Unacceptable review times at Veer

Started by iclick, November 04, 2010, 12:25

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iclick

May I ask what sort of turn around you Guys have to getting your work up on Veer, just wondering if it is worth staying with it or if I am wasting my time there as I said in another thread.....

I am rapidly loosing heart at Veer and in fact stopped working on key-wording as my second batch ( following application) of around 30 Images have been pending for around 6 weeks now which is totally unacceptable imo regardless of any promotions etc

Shame I had high hopes after getting all my application 10 Files approved the same day

arquiplay77

yes the times there are too long since the dash for cash thing. I also have images in the que for 5 weeks now, ant many are christmas shots, hopefully they will be reviewed fot 2011 chrstmas season  :-[

sharpshot

Does seem slow when I thought they had finished going through the promotion images.  I'm not bothered though, slow reviews don't concern me, as long as they continue to improve sales.  Some sites review my images quickly but seem to have problems selling them.  I will give up on them first.

microstockphoto.co.uk

#3
Sales are decent for a relatively new site, that's the only thing that matters to me. Slow reviews are a minor annoyance, I wouldn't leave for that reason alone.

MikLav

Quote from: iclick on November 04, 2010, 12:25
what sort of turn around you Guys have to getting your work up on Veer
I really don't care. I upload when I have time and forget about it. Veer does generate some sales this is all I am interested to know (taking into account the sales aren't very high).

iclick

Well I would not be normally bothered about review times either if I had a resonably established Portfolio there, however with all of my 10 application Images  ;)

diego_cervo

I'm having consistent sales since august.
Diego

michaeldb

I think the review times will improve when, as arquiplay77, said, the dash for cash backlog is finally out of the way. I do vectors and don't really submit that many images, but I have over 100 pending at Veer, and have had for a long time.

My Veer sales there are inconsistent, up and down, but I think in the long run up.  Veer's site has improved immensely since its inception. Uploading vectors is easy, viewing stats has improved, and the site looks good overall. They appear to be in the race for the long haul and capable of doing what it takes to improve.
"My mind works like Google images." Temple Grandin

louoates

I get approved often within 24 hours, sometimes within 2 hours at SS. And downloads often within minutes of approval. So, yes, I'm frustrated with Veer's approval time. Competitive-wise Veer is missing having fresh images in a timely manner. Why search Veer when buyers can see new images on all the other sites weeks or months ahead of Veer? It smacks of discovering leftovers in the fridge that have turned blue weeks before.

eppic

I just had all 20 of my pending images submitted Sept 14 approved today.  Sales there are picking up so I really have no complaints. I'd rather have reviewers take 6 weeks and actually accept my images than say Fotolia who endeavours to reject the vast majority of my images for silly reasons.

sharpshot

Quote from: louoates on November 05, 2010, 04:33
I get approved often within 24 hours, sometimes within 2 hours at SS. And downloads often within minutes of approval. So, yes, I'm frustrated with Veer's approval time. Competitive-wise Veer is missing having fresh images in a timely manner. Why search Veer when buyers can see new images on all the other sites weeks or months ahead of Veer? It smacks of discovering leftovers in the fridge that have turned blue weeks before.
I see them more like istock than SS and new images don't sell much with istock.  I don't upload to istock anymore but it wouldn't of made much difference in the past few years if they had 6 week reviews.  It doesn't seem to put their buyers off.

It would be good if they could prioritize seasonal images, perhaps that's something they could do if this review delay persists.

iclick

Well I have had all of two sales so far from my initial application shots lol

What size Port do you Guys have over there or had before you noticed pleasing results?

eppic

I got an email from Veer today saying they're working on reducing the review waiting times and have now reduced the weekly upload limit to 50 from 100.  I have a port of around 700 images there and am averaging around 15.00/ month in sales.

microstockphoto.co.uk

Quote from: eppic on November 05, 2010, 22:16
have now reduced the weekly upload limit to 50 from 100

I knew we shouldn't have complained  :)

rubyroo

Quote from: microstockphoto.co.uk on November 06, 2010, 03:06
I knew we shouldn't have complained  :)

:D

I'm sure it's a good thing if it gets the queue moving, and that they'll switch back once they're all caught up again.  (Hope so anyway!)

Eireann

I can barely upload 5 - 6 new images a week. Personally, I'm not affected by the new limits.
But I can't help feeling a bit disappointed.
I like Veer very much and want them to do well, climb up there, but this is not the way to do it.
The world of microstock is fast, a super-fast, continuously moving highway of fresh, new images.
To keep up with it, and be able to compete Veer needs more reviewers.
There's just no denying. More reviewers.

Well, let's keep positive and look at the bright side.
My inspection times at Veer used to be longer than 3 months. That's right, over 3 months in pending.  
Nowadays my images get inspected in half the time.
It's progress.
I'm not giving them up, I'll keep uploading and I hope most of you do too :)
Hopefully, they'll get there. One day ...  

Dook

Quote from: louoates on November 05, 2010, 04:33
I get approved often within 24 hours, sometimes within 2 hours at SS. And downloads often within minutes of approval. So, yes, I'm frustrated with Veer's approval time. Competitive-wise Veer is missing having fresh images in a timely manner. Why search Veer when buyers can see new images on all the other sites weeks or months ahead of Veer? It smacks of discovering leftovers in the fridge that have turned blue weeks before.
That's really a good point. Maybe it's one of the main reasons why SS is number one.

iclick

A most welcome email .....

they needed to do something ;) rather get fresher content up there in reasonable time and the 50 cap is adequate for me anyway

Eireann

Well, I'm not so sure ...
Having a 100 / week limit is already quite restricting, (think of the big ports out there), reducing it further to 50/week is a desperate measure for a desperate time.
They need more reviewers.
Hopefully they'll get them one day and Veer inspection times will come in line with all the other big agencies.

cathyslife

Quote from: Eireann on November 07, 2010, 01:12
Well, I'm not so sure ...
Having a 100 / week limit is already quite restricting, (think of the big ports out there), reducing it further to 50/week is a desperate measure for a desperate time.
They need more reviewers.
Hopefully they'll get them one day and Veer inspection times will come in line with all the other big agencies.

From a selfish point of view, 50 is more than enough for me. And I'm ok with the reduction, maybe it will slow the factories down a little and not bury my stuff so quickly.  :)
#boycottShutterstock   #shutterstockBoycott

djpadavona

#20
It's really bad timing for Veer and for us.  With a lot of iStockers dropping exclusivity as I did, now is not the time to have 1-2 month review times.  It's going to discourage many of us to continue uploading to Veer when there are so many other sites which we need to get our files on to.

Veer might rank ahead of Bigstock in our poll results.  But I've had a portion of my portfolio on Bigstock for 3 weeks and have been getting semi-regular sales.  So I continue to feed them.  It's been 3 weeks since I uploaded to Veer and absolutely nothing is happening.  I'm not mad about it.  I'm not even impatient over it.  But my last batches have been uploaded to the other sites but not to Veer, because I know I'm not going to see returns for the effort.

eppic

This is the email I received from Veer in full:

We're thrilled at the response we've seen from contributors over the past few months – great content continues to pour in, and we're seeing high levels of new account registrations.

We know that reasonable service times are a key component of our commitment to you. We want to get our service times down to 7-10 days soon. We know the faster your images get on the site, the faster you can start to earn royalties.

As you've recently seen, we have faced challenges in reducing our editing time after the Veer Dash for Cash promotion. We have more than doubled the size of our editing capacity and worked to improve the team's efficiency. But this has not been enough in light of all the increased interest.

Starting this week, we'll be reducing weekly submission limits to 50 images, and will maintain this reduced level until our editing time is back to normal. We're also exploring other solutions to help keep our ingestion and editing system balanced in the long term.

We recognize that many of you are still working to build up your portfolios, and we want you to continue. But we also want your content to appear on veer.com more quickly. We can achieve this by reducing the weekly submission rates.

We look forward to seeing more of your content online quickly in the near future.


Thanks,

The Veer Contributor Team


7-10 days is still on the long end for MS agencies but I'll gladly take it.  Sounds like the 50/week limit is only temporary anyway.

franky242

Approval Times are increasing in the last weeks for me and still keep being fair, best approval rate of all majors so far. However what is most important for me: Sales keep improving in the last weeks - so far definitely a Site I'll keep uploading to!

iclick

For heavans sake still awaiting reviews even after that email cutting lupload imits

C'MON VEER! hire more staff or somthing but waiting over 2 months?


louoates

I've had some in queue there for 6 weeks. I guess Veer doesn't factor in image freshness as an advantage in the micro-wars. There is a "newest" search function on other sites for some reason. When SS is approving images in hours and selling them immediately you'd think someone with a competitive brain over at Veer would take notice. You'd think an ad push of "Newest images in stock photography!" would get some notice.