Thank you very much for your email.

The sire is not being hacked. There appears to be a problem with the royalties payment cycle; they are being added over and over. We will have this corrected as soon as possible. No one is stealing your images either.

Please let us know if you require further assistance.

Regards,

Darek

iStockphoto Team

Quote from: tritooth on April 12, 2011, 19:44
Thank you very much for your email.

The sire is not being hacked. There appears to be a problem with the royalties payment cycle; they are being added over and over. We will have this corrected as soon as possible. No one is stealing your images either.

Please let us know if you require further assistance.

Regards,

Darek

iStockphoto Team

thanks for the update Darek!

thank you so much, was getting concerned! LOL

Obviously, this is just a cheap and dirty way to postpone payments one more time.

IMO, it would be more than appropriate to collectively contact Joy Griffith (Senior Director, Client & Contributor Relations at iStockphoto; [email protected]) again, demanding a clear answer on when we might expect the March earnings posted.

Quote from: krilcis on April 15, 2011, 15:34
Obviously, this is just a cheap and dirty way to postpone payments one more time.

IMO, it would be more than appropriate to collectively contact Joy Griffith (Senior Director, Client & Contributor Relations at iStockphoto; [email protected]) again, demanding a clear answer on when we might expect the March earnings posted.

Demand all you want, but I don't think you are ever going to get a clear answer. They haven't given clear answers for the past year or so, they aren't going to start now.

I am amazed at how many contributors are still expecting something more from this company after all this time. Every time they do something incredibly stupid contributors say "wow, this is stupid. I'll give them one more shot then I'm gone." That was about 20 shots ago.

Well here we are seven days later and nothing yet...not even an email. I'm a Data Security Administrator in an IT department, if we treated our users this way someone would have been fired by now! The sad part of this is that it's a re-occurring issue...

Quote from: jcpjr on April 19, 2011, 21:30
Well here we are seven days later and nothing yet...not even an email. I'm a Data Security Administrator in an IT department, if we treated our users this way someone would have been fired by now! The sad part of this is that it's a re-occurring issue...

iStock operates in its own little universe that has its own natural forces and laws.
Nothing as we know it applies to iStock, hence the confusion. 

Hello Luis,

Thank you very much for your email.

The site will be back up within the next few days.

We apologize for any inconvenience this may have caused.

Please let us know if you require further assistance.

Regards,

Darek

iStockphoto Team

Looks like they are posted again.

Eh, They posted new earnings for may but it seams to be reduced by factor 3x from previous months?!

Quote from: Suljo on May 11, 2011, 23:23
Eh, They posted new earnings for may but it seams to be reduced by factor 3x from previous months?!

YEP! same here

More sales posted tonight. Now my total earnings are in line with previous months.

PS: I have a payment pending since April, 28th. Has anyone been paid after the last accounting issue?

My sales were 3/4 what they were last month, but on par with Feb earnings.

mine's about the same as previous months, pretty consistent lately.

Quote from: microstockphoto.co.uk on May 12, 2011, 06:17
More sales posted tonight. Now my total earnings are in line with previous months.

PS: I have a payment pending since April, 28th. Has anyone been paid after the last accounting issue?

always nice to see a few more now in line with previous month, but why can´t they post them all at the same time, stock is like watching a thriller! 

What a morons. They posted results yesterday, then added another batch today and guess what? Yesterday's batch disappeared. I do not even trust that they really post right numbers.

Quote from: melastmohican on May 12, 2011, 20:00
What a morons. They posted results yesterday, then added another batch today and guess what? Yesterday's batch disappeared. I do not even trust that they really post right numbers.

I sure wouldn't.

Quote from: melastmohican on May 12, 2011, 20:00
What a morons. They posted results yesterday, then added another batch today and guess what? Yesterday's batch disappeared. I do not even trust that they really post right numbers.

they don´t have respect for anybody, now this is every month.. how is this possible? now we got only today sales.. LOLOL

Quote from: Suljo on May 11, 2011, 23:23
Eh, They posted new earnings for may but it seams to be reduced by factor 3x from previous months?!

+1

I always get about 30-40$ per month, now I see only 10$...

IMNSHO, it's time to drop a kind line or two again -- just to express our profound gratitude to Joy and Darek. 

same here. this unlimited incompetence is really alarming.

Quote from: melastmohican on May 12, 2011, 20:00
What a morons. They posted results yesterday, then added another batch today and guess what? Yesterday's batch disappeared. I do not even trust that they really post right numbers.

This is getting so old.  My first batch is gone, too, right along with all the earnings.      

It seems like we have to start making screenshots and keep bugging them for explanation or even try to file complaint in organizations like BBB every month.

same for me - less then half of what I had last month.

Same here ... Thinkstock giveth and Thinkstock taketh away.   

And, what's even worse ... Even with the mysterious loss, Thinkstock is selling 3X what I'm getting from Bigstock.   

and I think it is more a question about trust - they want us to trust? Nearly impossible!