Quote from: zager on August 23, 2011, 07:09
We check the ID's on a per user basis. If it's a known name with files elsewhere we are ok with one ID. If it's a new user we're more strict. For anyone here one ID is fine. We're also developing new upload system that would be a way more easy to use and understand.

Thanks very much for providing an official answer for this. 

I have been asked, but I didn't know what the official policy was so wasn't able to respond. 

Quote from: cclapper on August 22, 2011, 23:16

Glad to hear you got paid. Since pm is desperately trying to repair their image, I am not surprised they handled this issue quickly for a big fish like you.

I don't know about that... Being a "big fish" has not stopped me from having slooooowww payout issues occasionally at other sites. 

Quote from: zager on August 23, 2011, 07:09
We check the ID's on a per user basis. If it's a known name with files elsewhere we are ok with one ID. If it's a new user we're more strict. For anyone here one ID is fine.

Must be an issue for a lot of people, esp from countries like the UK which don't require photo ID. For example, I happen to have a passport, but that's the only photo ID I have, and there must be lots of people who don't have a passport (fewer in the UK than - proportionately - in the US). I have an old-style driver's licence which doesn't have a photo and don't need to change that until 2033. (Ironically, those with the newer photo driver's licences have to renew them every ten years and pay £20 for the privilege. Huh, that's a great example of 'Rip-off Britain' - I look like a fatter, wrinklier version of my graduation photo, no-one would doubt it was me 34 years ago.)

Quote from: zager on August 23, 2011, 07:09
We check the ID's on a per user basis. If it's a known name with files elsewhere we are ok with one ID. If it's a new user we're more strict. For anyone here one ID is fine. We're also developing new upload system that would be a way more easy to use and understand.

lisafx has been around for years and showed faith in you and signed up. So why did you ask her for 2 forms of ID? Or did you just institute the above policy today, because we found out about it?

Quote from: lisafx on August 23, 2011, 16:27

Quote from: cclapper on August 22, 2011, 23:16

Glad to hear you got paid. Since pm is desperately trying to repair their image, I am not surprised they handled this issue quickly for a big fish like you.

I don't know about that... Being a "big fish" has not stopped me from having slooooowww payout issues occasionally at other sites. 

No, but other sites aren't trying to repair their image.   

Quote from: cclapper on August 23, 2011, 17:33
So why did you ask her for 2 forms of ID? Or did you just institute the above policy today, because we found out about it?

The automated "payout request" system requests 2 ID's by default.

Just had a look at the site. Interesting, the default search is 'budget'. Are files assigned e.g. 'budget' or 'premium' at acceptance?

Issues: keywording as Lisa mentioned. In the premium search for iceberg, first page, there are two photos of 'iceberg lettuce'. (and a super pic of an iceberg behind a Greenland village).

You have 16 'premium' photos on a search for African wild dog. (I tried "African Wild Dog" first, but your system didn't like the quotation marks and returned me an 'everything' search). Among these 16 are 2 hyaenas (not dogs) and 4 Jackals (wild dogs, but not 'African wild dogs').

There is a problem with this image:
http://www.pixmac.com/picture/roasted+duck+breast+fillet+with+misoorange+sauce/000036871561
Turned up on a search for 'duck', so I clicked on it to see the duck. There isn't one, but for some odd reason, it is a woman exercising outside a log cabin, but it's titled "Roasted duck breast fillet with miso-orange sauce". The title is obviously completely wrong for the photo, although the keywords are OK.
While you're small enough, get the keywording system sorted. Drives me nuts on iStock and even more on Alamy. You have the chance NOW to do it better, but it'll get more difficult every day as you acquire more files.

Quote from: cclapper on August 23, 2011, 17:33

Quote from: zager on August 23, 2011, 07:09
We check the ID's on a per user basis. If it's a known name with files elsewhere we are ok with one ID. If it's a new user we're more strict. For anyone here one ID is fine. We're also developing new upload system that would be a way more easy to use and understand.

lisafx has been around for years and showed faith in you and signed up. So why did you ask her for 2 forms of ID? Or did you just institute the above policy today, because we found out about it?

Not a totally bad thing considering the account could have been opened by the dude who downloaded her photos on Istock with a phoney credit card.

Quote from: Pixart on August 24, 2011, 04:14

Not a totally bad thing considering the account could have been opened by the dude who downloaded her photos on Istock with a phoney credit card.

LOL!  I doubt anyone would get away with it for long.  Somebody would let me know that my hubby and/or my senior couple were "cheating on me" with another photographer

I'm actually quite satisfied with Pixmac and how they handled my issue.