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Can't log in

Started by elvinstar, January 18, 2013, 03:45

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elvinstar

Anyone else having trouble logging into BS?
Life is what is and what will be, not what has gone before...

jarih

"Money won't make you happy" © Kelly Thompson

disorderly

Yep, me too.  Let's hope it's temporary.

scottbraut

#3
Hi guys,

As always, please file reports directly to the support team at Bigstock, but I've notified our development team of the issue and they're already looking into it.

Thanks!

Best,

Scott
VP Content
Shutterstock (& Bigstock)

elvinstar

Scott,
I wanted to be sure that it wasn't a local issue before I bothered support with it, but thanks for checking in!
Life is what is and what will be, not what has gone before...

fotografer

Is anybody having trouble logging in again today?  I can't get in to my account.

disorderly

It's not just you.  I just go from login screen to login screen.

Jo Ann Snover

I can't either. It's probably saving me from noticing that my balance hasn't changed since I checked yesterday :)

Punchman

Me too. Tried resetting password twice and received email confirms both times from BS. Then wouldn't recognize username or email even though password changes and confirms were sent to it. Tried many times. I did finally email BS support.

fotografer

OK thank you all.  Glad it isn't just me.

dbvirago

What's going on today? Two sites down

Cricket

Hi Guys,

Having the same problem here.. thought it was me.... It's 2:49 pm New York City time when I tried it.

Cricket

Szakaly

The same here. UK time: 08:32pm

Goldcoinz

Same here, haven't been able to log in for the last few hours. I am sure it will back up and running soon.

BaldricksTrousers


scottbraut

Hi guys,

Sorry for the inconvenience - this should be fixed now.

Scott
VP Content
Shutterstock

CD123

Quote from: scottbraut on February 02, 2013, 22:25
Hi guys,

Sorry for the inconvenience - this should be fixed now.

Scott
VP Content
Shutterstock

Yes it is 100%, thank you Scott.

BaldricksTrousers

It's unfixed for me. 

Oh ... now it's fixed again

RacePhoto

Quote from: elvinstar on January 18, 2013, 03:45
Anyone else having trouble logging into BS?

Reminder for anyone who cares:

http://www.downforeveryoneorjustme.com/

Is it down for everyone or just me? Test site. But I understand it won't work if it's a login problem.

dbvirago

Broken again. Don't suppose they are working on their constantly broken upload process do you? For a site that has been around as long as Bigstock has been and with the backing of Shutterstock, Bigstock has become the biggest train wreck since Istock

oscarcwilliams

It use to be a great site.  The reviews were fast and we had lots of images to upload.  Now I only have ten at a time to upload and it takes forever to review.  What happen?

w7lwi

Quote from: dbvirago on February 18, 2013, 02:51
Broken again. Don't suppose they are working on their constantly broken upload process do you? For a site that has been around as long as Bigstock has been and with the backing of Shutterstock, Bigstock has become the biggest train wreck since Istock

Logged in a few minutes ago.  No problem here.


Metsafile

It's not fixed yet.

luissantos84

you guys cannot log in? ouch! subs are coming in like hot bread selling ;D

credit sales were already from the other world but now subs is just craaaaaaaaaazy ;)