I am beginning to upload to Zymmetrical. I have two questions I hope someone can answer for me.

1) Keywords - It seems that the first 20 keywords are taken from IPTC data. I uploaded a few photos and need to change these. I see the keywords that were taken from IPTC data. When I go into the moify keyword option, there are 20 blank boxes. If I want to add 1 keyword, do I have to repeat all the ones that already exist too? I tried one as a test, but the new keywords I added have not taken effect. How does this work?

2) I cannot FTP. Below is the error I get. Has anyone else experienced this?

Response:   220 Zymmetrical FTP Server ready...
Command:   USER sbonk
Response:   331 User name okay, need password.
Command:   PASS *******
Response:   530 Not logged in.
Error:   Could not connect to server

I had the same problem with their FTP upload, too, and I sent a note to them about it.  I got the following response from Keith...

"It seems our FTP server is not registering the new artist accounts in it's database as it should be - we are investigating and I will drop you a note when this is repaired."

I checked earlier today and it still wasn't functional, but they are working on it.

Yes the FTP is being touchy again lately, it did not automatically set up the upload directory for the last while - I am working on this, and if it takes too much longer before a permanent solution is reached, I will just manually create the FTP accounts for people missing them.

For keywording, it's best explained here- http://www.microstockgroup.com/index.php?topic=3077.msg27796#msg27796.    It's been very hectic lately, but we will try and make things more clear on the Art Manager page on zymm and on our wiki.

Thanks for the responses.