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fotolia ranking changed

Started by hansenn, June 16, 2015, 22:04

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hansenn

today I noticed that my ranking has changed from silver to gold. Normally I needed 10,000 dl,s (4 subs = 1 dl).
But now they are counting every sub as one dl. Since when has this changed?


Monty-m-gue

Quote from: hansenn on June 16, 2015, 22:04
today I noticed that my ranking has changed from silver to gold. Normally I needed 10,000 dl,s (4 subs = 1 dl).
But now they are counting every sub as one dl. Since when has this changed?

Has your royalty rate increased on today's downloads..?


hansenn

Quote from: Monty-m-gue on June 16, 2015, 22:25
Quote from: hansenn on June 16, 2015, 22:04
today I noticed that my ranking has changed from silver to gold. Normally I needed 10,000 dl,s (4 subs = 1 dl).
But now they are counting every sub as one dl. Since when has this changed?

Has your royalty rate increased on today's downloads..?

yep, but today only subs. From €0,29 to €0,31

noodle

Looks like they did a favour to all contributers to bump them up, and make the ne t level up easily attainable

Very nice gesture Adobe, thank you

noodle

#6
^^edit : double post

Steveball

Hasn't worked for me - 1140 downloads, 'only 140 sales to reach the next rank' (silver). Less sales to reach silver than before but silver was 1,000 sales. Now it's 1280 sales?

MatHayward

#8
Quote from: Steveball on June 17, 2015, 00:19
Hasn't worked for me - 1140 downloads, 'only 140 sales to reach the next rank' (silver). Less sales to reach silver than before but silver was 1,000 sales. Now it's 1280 sales?

@Steveball, to my knowledge the rank requirements have not changed. Silver is still 1,000 sales according to the chart here: https://us.fotolia.com/Info/Contributors/Conditions

Send me an email with your account login name and I'll check into this for you.

-Mat

[email protected]

cobalt

Mine hasn´t changed either. It says I need -279 sales for silver. I now have 1279 sales.

I´ll see what it says tomorrow, maybe it will be set over night.

MatHayward

Quote from: cobalt on June 17, 2015, 01:04
Mine hasn´t changed either. It says I need -279 sales for silver. I now have 1279 sales.

I´ll see what it says tomorrow, maybe it will be set over night.

I'm seeing a pattern there. I have shared this with the tech team to review.

-Mat

hansenn

Quote from: hansenn on June 16, 2015, 22:32
Quote from: Monty-m-gue on June 16, 2015, 22:25
Quote from: hansenn on June 16, 2015, 22:04
today I noticed that my ranking has changed from silver to gold. Normally I needed 10,000 dl,s (4 subs = 1 dl).
But now they are counting every sub as one dl. Since when has this changed?

Has your royalty rate increased on today's downloads..?

yep, but today only subs. From €0,29 to €0,31

a 6 credit sale: from €1,50 to €1,86....not bad

mojaric

#12
working perfectly for me  ;D

PZF

One single solitary sub for .30 credits. Oh well. Things can only get better...can't they???;)

Smilla

Question for Mat.

Great to see my rank jump to Emerald but sales today are still showing the old amount of credit ie:
Standard S = 3 credit instead of 6
XXL = 12 instead of 24


Hoping this is just a glitch

dirkr

Quote from: Smilla on June 17, 2015, 09:36
Question for Mat.

Great to see my rank jump to Emerald but sales today are still showing the old amount of credit ie:
Standard S = 3 credit instead of 6
XXL = 12 instead of 24


Hoping this is just a glitch

I think FT does not raise the price automatically, you have to do that (and I do think they will do it for your entire portfolio if you shoot them a message - they did for me for X licenses when I could raise prices there).

Smilla

Quote from: dirkr on June 17, 2015, 09:44


I think FT does not raise the price automatically, you have to do that (and I do think they will do it for your entire portfolio if you shoot them a message - they did for me for X licenses when I could raise prices there).

thank you Dirkr i'll give it a try.

Smilla

To keep the positive vibe going....just sold an extended license this morning.
:D :D

Julied83

Finally something positive is happening in microstock ! Nice move from adobe. Wish the other will do the same instead of cutting us down like IS... lol

cobalt

It worked, I am now silver :)

And I might actually reach gold in my lifetime. Thank you!

MatHayward

Quote from: Smilla on June 17, 2015, 09:36
Question for Mat.

Great to see my rank jump to Emerald but sales today are still showing the old amount of credit ie:
Standard S = 3 credit instead of 6
XXL = 12 instead of 24


Hoping this is just a glitch

@Smilla, shoot me an email with the specific changes you want made to your pricing and I will submit your request to our tech team later today.

Thanks,

Mat
[email protected]

Smilla

Quote from: MatHayward on June 17, 2015, 14:27

@Smilla, shoot me an email with the specific changes you want made to your pricing and I will submit your request to our tech team later today.

Thanks,

Mat
[email protected]

Great, just shot you an email Mat, thanks.

SLStudios

How come my rank shows a negative number? -147 till the next level? Am I missing something or is this a hyphen not a minus sign?
Shooting this and that from here to there

sgoodwin4813

Quote from: SLStudios on June 17, 2015, 17:59
How come my rank shows a negative number? -147 till the next level? Am I missing something or is this a hyphen not a minus sign?

I had the same problem but it eventually corrected - just wait a day or two.

MatHayward

Quote from: SLStudios on June 17, 2015, 17:59
How come my rank shows a negative number? -147 till the next level? Am I missing something or is this a hyphen not a minus sign?

There is a visual bug that is impacting accounts that have not had sales since the launch. As soon as you sell your next license the issue will automatically correct itself.

Thank you for your patience,

Mat