Anyone not based in the US noticed a large drop in US sales? Normally avg about 25-50% but for the last 4 days it's been around 5%.

On Fotolia I have regular sales (generally more on Monday and Tuesday)
But I have had 4 consecutive days without any sale on Shutterstock.
This never happened before. I never had more than on day without sales.

Quote from: Chichikov on April 20, 2016, 06:42
On Fotolia I have regular sales (generally more on Monday and Tuesday)
But I have had 4 consecutive days without any sale on Shutterstock.
This never happened before. I never had more than on day without sales.

While this is not good, the question was about US sales at Fotolia. Have you noticed a drop in US sales at Fotolia at all?

Quote from: HalfFull on April 20, 2016, 06:21
Anyone not based in the US noticed a large drop in US sales? Normally avg about 25-50% but for the last 4 days it's been around 5%.

My US sales are always very small: around 7%. Too small to be able to see a drop.

My US sales has been increasing for the last 4 months with peak this april (~25%) which was also my best month at Fotolia.

Quote from: Dumc on April 20, 2016, 08:25
My US sales has been increasing for the last 4 months with peak this april (~25%) which was also my best month at Fotolia.

Same here.... just the last 4 days have dropped right off. When you look at the graph for the year it looks like it's flatlined this week. It didn't even do this over the Christmas holiday. I've sent a request to support to see if there is a reason to it. A bit concerning as it impacts on my earnings, which is not good when it's your day job!

Quote from: HalfFull on April 20, 2016, 06:44

Quote from: Chichikov on April 20, 2016, 06:42
On Fotolia I have regular sales (generally more on Monday and Tuesday)
But I have had 4 consecutive days without any sale on Shutterstock.
This never happened before. I never had more than on day without sales.

While this is not good, the question was about US sales at Fotolia. Have you noticed a drop in US sales at Fotolia at all?

No. (My first sentence says "On Fotolia I have regular sales")

Quote from: Chichikov on April 20, 2016, 09:00

Quote from: HalfFull on April 20, 2016, 06:44

Quote from: Chichikov on April 20, 2016, 06:42
On Fotolia I have regular sales (generally more on Monday and Tuesday)
But I have had 4 consecutive days without any sale on Shutterstock.
This never happened before. I never had more than on day without sales.

While this is not good, the question was about US sales at Fotolia. Have you noticed a drop in US sales at Fotolia at all?

No. (My first sentence says "On Fotolia I have regular sales")

No worries. I think I may have caught your reply mid edit. Mat will probably come along and confirm I'm just being paranoid  and that it's just a temp dip in figures. Just never seen US sales drop to the levels they have for a long long time. It's as if a server had gone down or someone made a tweak to something somewhere.

So, you're panicking after not having US sales only for 4 days? And write support about it? LOL

Quote from: Dumc on April 20, 2016, 10:05
So, you're panicking after not having US sales only for 4 days? And write support about it? LOL

Exactly ..... I know, I know  for some reason a wave of paranoia kicked in...... I think I need a couple of days off, some sleep and general R&R. Too many long days with out some time to chill out!

Edit. I should change the title to "Have you worked yourself so hard that it's driven you to complete paranoia" 

US sales always makes up 5-10% of my sales. I think the majority of most FT sales comes from Europe.

Quote from: Minsc on April 20, 2016, 18:42
US sales always makes up 5-10% of my sales. I think the majority of most FT sales comes from Europe.

I think what looks strange is how I went from $xx.xx a day to basically $.xx a day. It's a sizeable drop, not just a few dollars. I'd normally make 4 times the amount I've made in the last 4 days in a single day (US inc).

If it makes you feel any better my sales have dropped off by 80% or so in the last 5 days. I think sometimes there is no particular reason. As hot as last week was this week is balancing things out to the downside. Way down on Fotolia this week.

Quote from: HalfFull on April 20, 2016, 06:21
Anyone not based in the US noticed a large drop in US sales? Normally avg about 25-50% but for the last 4 days it's been around 5%.

I've noticed lower sales this week, but until you mentioned it, it hadn't occurred to me that it might be something to do with US sales.  I hadn't realised that we can select US sales in the statistics menu, so I looked at that and agree with what you've noticed - a big drop in sales from the US this week.  Sorting the statistics into weekly and looking from the beginning of this year, this week is only 25% or so of 'normal' - in other words US sales are down 75% compared to all previous weeks this year.

Like you I'm not in the US.  I certainly hope Fotolia hasn't implemented one of these 'geographic location of photographers' things that's been tried by some other agencies, because that would be very detrimental to photographers not from the US.  Let's hope this is just a temporary glitch and things will get back to normal next week.

Hmmm yes. I just checked my Fotolia U.S. sales for the last 5 days. Zeros for all 5 days. That's never happened before. It rarely happens for even one day. Something seems off.

My info is showing a -.58 on the 18th.  They sent no notification of any customer refund on that date, so I wonder what's up with that.  My sales are way down for the past few days too.

Perhaps it's just a temporary problem in the reporting of Adobe.com sales back to Fotolia.

Thanks guys, this is what I was thinking. I'm used to recording and monitoring data so when I see something like this then normally rings alarm bells. It's a sign that something has broken.

That said, last week was a good week, especially volumes which were around / over 100 a day so it could be a bit of balancing out. I thought it would've been applied to all sales and not just to US sales, which went to more or less nothing. As you've mentioned, this never happened before. Even Christmas holidays it didn't happen over 4 days.

I was personally thinking it may have been a server issue somewhere (before and conspiracy theories materialise), which was why I contacted support, nothing yet from them. The way things stopped it looked like a fault somewhere. The good news is they seem to have come back on day 6. I've earned more in the first few hours today than all the other days when the potential problem was there with US sales. Fault fixed? or balancing out finished?!?! Who knows but I'll be keeping an eye on it anyway.

Quote from: hatman12 on April 21, 2016, 07:36
Perhaps it's just a temporary problem in the reporting of Adobe.com sales back to Fotolia.

Another possibility. As mentioned above, hopefully it's passed now and we can get back to normal 

Quote from: Chichikov on April 20, 2016, 06:42
On Fotolia I have regular sales (generally more on Monday and Tuesday)
But I have had 4 consecutive days without any sale on Shutterstock.
This never happened before. I never had more than on day without sales.

wow u got reguler, how many product  u have there?

US earnings for the last 6 days look rather abnormal, indeed. Not really zero $/day, but very close. I attached my weekly US revenue rate (% of the total).
~2% instead of the usual ~20% average.

.

Quote from: Zero Talent on April 21, 2016, 19:40
US earnings for the last 6 days look rather abnormal, indeed. Not really zero $/day, but very close. I attached my weekly US revenue rate (% of the total).
~2% instead of the usual ~20% average.

Yeah, that sort of looks like what happened to me. It's improved so far today, about 15%. Below average but not the extreme of the previous days! Hopefully what ever the reason was has passed, been resolved!

Quote from: banism24 on April 21, 2016, 16:51

Quote from: Chichikov on April 20, 2016, 06:42
On Fotolia I have regular sales (generally more on Monday and Tuesday)
But I have had 4 consecutive days without any sale on Shutterstock.
This never happened before. I never had more than on day without sales.

wow u got reguler, how many product  u have there?

Some more every day

Spoke too soon. Back to zero from the US again today!