Quote from: Monty-m-gue on October 25, 2016, 21:22
This announcement closely followed by a flurry of refund emails. I hate IStock.

Got one (my very first in 2 years) refund email, too. A coincidence?

Got one too. What kind of shite are they pulling?

Member since: March 2006
How to delete account? Does anyone know? It's time to do it.

Quote from: NitorPhoto on October 25, 2016, 21:35
Member since: March 2006
How to delete account? Does anyone know? It's time to do it.

https://secure.istockphoto.com/contact_ticket.php

What a nasty company. 

Quote from: beketoff on October 25, 2016, 21:26

Quote from: Monty-m-gue on October 25, 2016, 21:22
This announcement closely followed by a flurry of refund emails. I hate IStock.

Got one (my very first in 2 years) refund email, too. A coincidence?

Me too.

Quote from: photog-teo on October 25, 2016, 21:36

Quote from: NitorPhoto on October 25, 2016, 21:35
Member since: March 2006
How to delete account? Does anyone know? It's time to do it.

https://secure.istockphoto.com/contact_ticket.php

thx. done.

Quote from: Cylonphoto on October 25, 2016, 21:45

Quote from: beketoff on October 25, 2016, 21:26

Quote from: Monty-m-gue on October 25, 2016, 21:22
This announcement closely followed by a flurry of refund emails. I hate IStock.

Got one (my very first in 2 years) refund email, too. A coincidence?

Me too.

Got my 6th one today.

Update...now 10

Member since November 2004.  I think I'll leave them one photo.  If I can get my neighbors dog to cooperate.

Quote from: Monty-m-gue on October 25, 2016, 21:22
This announcement closely followed by a flurry of refund emails. I hate IStock.

Funny, I also got one refund e-mail. My first at IS.

Looks like they're collecting money from contributors by non-existen refunds...

Quote from: Gel-O Shooter on October 25, 2016, 21:50
Member since November 2004.  I think I'll leave them one photo.  If I can get my neighbors dog to cooperate.

Unfortunately that will be tough. You can't delete images any longer, I think it takes a year.  The only way is to close your account and that requires a 30 day notice. This is why Istock sent out that lousy notice a few months back telling us we had until such and such date before images would be locked in for a year. Sad but true. If you can tell them that all of your images except that ONE are going exclusive elsewhere......that would be fun to see if they buy it.

Quote from: Justanotherphotographer on October 25, 2016, 20:52

Quote from: fritz on October 25, 2016, 20:46
Very funny! "We've got some important and positive news to share with you about changes to your royalties"

Could someone better than me at writing jokes please clarify the relationship between "positive" and "exciting"?

No one? Okay I'll give it a shot.

A boy says to his dad "when is an announcement from istock "exciting" and when is it "positive"?"

The dad has a think and says "Well son when I started reading the email it was "exciting" to think I could be getting a pay rise. When I'd sat down with a calculator I was "positive" I'd been f****d up the a**e"

Quote from: disorderly on October 25, 2016, 20:55
Good old iStock.  There are few things in like on which you can rely, but they're certainly one.  And they make me feel so good about the decisions I make.  Before they gouged . out of our royalties in 2010 I had around 3000 images there, a lot less than at Shutterstock but still impressive given the technical impediments to uploading.  Once they cut me from 20% to 16% I slowly started deleting, slowly out of some faint hope they might realize their mistake.  By the day they disabled deletions I was down to fewer than 173.  Now I just have to decide whether any of those remaining few are worth the hassle of closing my account.  Tough decision.

The deactivate function is still there and working as of a couple hours ago.

Quote from: Mantis on October 25, 2016, 21:57

Unfortunately that will be tough. You can't delete images any longer, I think it takes a year.  The only way is to close your account and that requires a 30 day notice. This is why Istock sent out that lousy notice a few months back telling us we had until such and such date before images would be locked in for a year. Sad but true. If you can tell them that all of your images except that ONE are going exclusive elsewhere......that would be fun to see if they buy it.

My "delete" function in "manage file" is still working for some reason.  I just deleted a few of my SS popular ones.

Quote from: Cylonphoto on October 25, 2016, 21:45

Quote from: beketoff on October 25, 2016, 21:26

Quote from: Monty-m-gue on October 25, 2016, 21:22
This announcement closely followed by a flurry of refund emails. I hate IStock.

Got one (my very first in 2 years) refund email, too. A coincidence?

Me too.

And here we go - me too :-(

My current video royalty as a non-exclusive is 17%  the new increase will give me 20% or 3% extra.  This would be good if the actual commission was competitive i.e. $22 USD for HD and $46 USD for 4k  but no we get $12 USD for HD or 4k like jjneff has stated.  It is some improvement but far from being competitive. I will continue to avoid uploading new footage until we get competitive revenue as non exclusives in video, it is simply not viable as a single Video Blocks HD sale is worth 4x an iStock HD as non exclusive.   

It will be some time before the other royalties in Photo and Vector and their subs start to trickle and impact the graph and see how we have fared there.   The whole point of Subs is that owners of the plan squander a big percentage of their daily download allotment so that makes it viable for the companies and us contributors.  However it could go terribly wrong with these adjustments.  I will wait and see how it evolves before condemning the new breakdown.

Thanks to sites like Video Blocks and the new Adobe Stock which mirrors Fotolia, I am having an uptick in sales this year compared to the downward slide the last 5 years.  I am close to increasing my revenue by 18% this year which is encouraging. 

15 refund mails! Somethings rotten!

Quote from: dinka on October 25, 2016, 22:24

Quote from: Cylonphoto on October 25, 2016, 21:45

Quote from: beketoff on October 25, 2016, 21:26

Quote from: Monty-m-gue on October 25, 2016, 21:22
This announcement closely followed by a flurry of refund emails. I hate IStock.

Got one (my very first in 2 years) refund email, too. A coincidence?

Me too... And it was my first ever!

Me too.

And here we go - me too :-(

Quote from: Monty-m-gue on October 25, 2016, 21:22
This announcement closely followed by a flurry of refund emails. I hate IStock.

Same here! 15 refund emails, so far, and it doesn't look that it is over. 

Quote from: Cylonphoto on October 25, 2016, 21:45

Quote from: beketoff on October 25, 2016, 21:26

Quote from: Monty-m-gue on October 25, 2016, 21:22
This announcement closely followed by a flurry of refund emails. I hate IStock.

Got one (my very first in 2 years) refund email, too. A coincidence?

Me too.

Same here. I have received 10 refund emails in a row...

We regret to inform you that a refund of $0.09 has been issued for the purchase of your file #85720095. This transaction has now been voided from your GI or Partner Program sales. The client has complied with all policies surrounding the refund and destruction of this file.

Regards,
The iStock Team

Looks like crash and burn to me. They must be really hurting to go to these lengths.

Refunds here too. Maybe I will owe them money at the end. More refunds than sales.

Six refunds so far, and they keep coming. This cannot be legit. We should sue them, and I mean really.

I would like to take a moment and thank sites like Pond5, Adobe and VideoBlocks and there are others. I dropped my video exclusivity at iStock and have seen my income go up 2k per month! Adobe and Pond5 has really worked hard to get my port online. I will not load to Getty/iStock because it is them who are driving down prices especially in the 4k market. I dropped my photo exclusive as well now as I never made much on it anyways there. I can say from my experience that the grass is greener on the other side of the fence. Lets talk about, link too and support the sites that treat us fair! That is the best way to drive traffic to the sites we want to sell on.