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Missing Videoblocks payment

Started by Cider Apple, April 16, 2017, 08:50

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Cider Apple

Just wondering if anyone else has not been payed yet for March royalties?
Received my pond5 yesterday (on the 15th) but not Videoblocks.

The march royalties don't even show up in pending or previous payouts which is really weird. They show up in my sales History though. It looks like a bug to me? My next payout shows the sales from this Month (April) so March is totally missing.

Anyone else?
I've sent them a message so waiting for a response.

SpaceStockFootage

Could be because it's Easter weekend. I'm sure we'll get it Monday or Tuesday.

Cider Apple

Alright cheers mate not just me then. I've always been payed on the 15th by videoblocks and so when it didn't show just thought it was strange. Your probably right about it being Easter though that didn't stop Pond5.
Cheers

alijaber


increasingdifficulty

I see delays with reports at some other sites too. Most likely Easter, yes.

Some sites probably require some form of manual input and don't want it 100% automated.

SpaceStockFootage

Quote from: alijaber on April 16, 2017, 09:46
received mine on 14th

Are you with PayPal?  Could vary slightly with payment providers. Maybe not though!

Noedelhap

Received my payout on the 14th as well (PayPal).

alijaber

Quote from: SpaceStockFootage on April 16, 2017, 14:35
Quote from: alijaber on April 16, 2017, 09:46
received mine on 14th

Are you with PayPal?  Could vary slightly with payment providers. Maybe not though!
I'm with Payoneer

Cider Apple

Had an email confirming that they have a Paypal issue with some accounts and will be fixed and payments sent ASAP.
Good to know and were pretty quick to respond.

jhxuluo2003

Quote from: Cider Apple on April 17, 2017, 21:56
Had an email confirming that they have a Paypal issue with some accounts and will be fixed and payments sent ASAP.
Good to know and were pretty quick to respond.

But still don't receive the payment....Does any body receive payment after error?

alex_n


sinnlos

received mine on the 16th - PayPal.

jhxuluo2003

I have just received the payment with Paypal. Good luck for everyone. :)