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Spam Posts

Started by Sean Locke Photography, July 26, 2019, 23:21

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leaf

Hmm.. ok I'll investigate some more and see if I can figure it out when a few more spams come up.

Uncle Pete

Quote from: cathyslife on August 15, 2019, 15:41
If it's a topic, wonder if we can just approve it, then immediately move it to the garbage.

That works, but my question is, when someone adds to an existing thread, how do I remove the spam post and not move the entire thread. Move Topic to Garbage is the only option I see, not delete the offending post. Is there a way to trash just one message?
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cathyslife

Quote from: Uncle Pete on August 17, 2019, 16:57
Quote from: cathyslife on August 15, 2019, 15:41
If it's a topic, wonder if we can just approve it, then immediately move it to the garbage.

That works, but my question is, when someone adds to an existing thread, how do I remove the spam post and not move the entire thread. Move Topic to Garbage is the only option I see, not delete the offending post. Is there a way to trash just one message?


No, but I wish there was. So far, only Leaf can do that, I think.
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Jo Ann Snover

Somehow there was another rash of spam posts - I moved to the Garbage Bin. The account was created August 12th, so how did they get to post without moderator approval? A total of 8 posts in the account stats.

There was one reply I can't do anything about:

https://www.microstockgroup.com/newby-discussion/workflow-tools/msg537122/#msg537122

And can Leaf ban the user?

cathyslife

#29
Quote from: Jo Ann Snover on August 18, 2019, 07:41
Somehow there was another rash of spam posts - I moved to the Garbage Bin. The account was created August 12th, so how did they get to post without moderator approval? A total of 8 posts in the account stats.

There was one reply I can't do anything about:

https://www.microstockgroup.com/newby-discussion/workflow-tools/msg537122/#msg537122

And can Leaf ban the user?


I approved them then was going to send them to the garbage bin. Apparently you were deleting the same time as I was approving. 😀 Its 3am here on the east coast, I am listening to a broadcast of woodstock, as it was recorded 50 years ago, so figured i would do it now, thinking not many would be around. The moderate feature doesn't have a delete button. There were 6 topics that i approved, so all 6 should have been able to have been deleted. If one went to a post, that's another bug.
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Jo Ann Snover

Quote from: cathyslife on August 18, 2019, 08:20

I approved them then was going to send them to the garbage bin. Apparently you were deleting the same time as I was approving. 😀 Its 3am here on the east coast, I am listening to a broadcast of woodstock, as it was recorded 50 years ago, so figured i would do it now, thinking not many would be around. The moderate feature doesn't have a delete button. There were 6 topics that i approved, so all 6 should have been able to have been deleted. If one went to a post, that's another bug.

I checked the site late in the evening (I'm on the West coast, so 3 hours behind) and saw spam posts on the home page. I just went ahead and moved them as there is no way to see they were in the process of moderation (as it were). I guess someone's always up somewhere around the globe :)

I moved 7 - plus there was the reply I couldn't do anything about.

I think the solution is to be able to delete versus approve+garbage bin. Failing that, can there be a list of moderator actions with dates/times that we can all see - perhaps just the last 20 or so - so one person can know that another moderator is handling things?

cathyslife

Quote from: Jo Ann Snover on August 18, 2019, 16:39
Quote from: cathyslife on August 18, 2019, 08:20

I approved them then was going to send them to the garbage bin. Apparently you were deleting the same time as I was approving. 😀 Its 3am here on the east coast, I am listening to a broadcast of woodstock, as it was recorded 50 years ago, so figured i would do it now, thinking not many would be around. The moderate feature doesn't have a delete button. There were 6 topics that i approved, so all 6 should have been able to have been deleted. If one went to a post, that's another bug.

I checked the site late in the evening (I'm on the West coast, so 3 hours behind) and saw spam posts on the home page. I just went ahead and moved them as there is no way to see they were in the process of moderation (as it were). I guess someone's always up somewhere around the globe :)

I moved 7 - plus there was the reply I couldn't do anything about.

I think the solution is to be able to delete versus approve+garbage bin. Failing that, can there be a list of moderator actions with dates/times that we can all see - perhaps just the last 20 or so - so one person can know that another moderator is handling things?


Yes, that all sounds good. Even just a red light with delete, underneath the green light/ approve would be helpful.
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Sean Locke Photography

Still can't delete spam posts under the moderate link, or in line with current threads.  In firefox or Edge.

cathyslife

#33
I know. If it's a topic, you can at least approve it then hurry up and send it to the garbage bin. But posts can't be deleted. I can't figure out why there is a moderate feature at all, if you can't delete stuff. Pretty weird.
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Sean Locke Photography

I tried to delete the current post in moderation and it gives and error: Wrong value type sent to the database. Array of integers expected. (topics)

cathyslife

Quote from: Sean Locke Photography on September 13, 2019, 21:37
I tried to delete the current post in moderation and it gives and error: Wrong value type sent to the database. Array of integers expected. (topics)


i just approved a topic, then hurried up and sent it to the garbage bin. if it's the same one you had trouble with. 🤷🏼‍♀️
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leaf

hmmm yeah - it looks like maybe I can only delete posts - seems strange than I can't pick who can remove posts.  You all can approve good posts however when you see them. 

cathyslife

Quote from: leaf on September 16, 2019, 11:42
hmmm yeah - it looks like maybe I can only delete posts - seems strange than I can't pick who can remove posts.  You all can approve good posts however when you see them.


I had a feeling that might be the case. We can help wherever we can.
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Jo Ann Snover

One day this week I happened upon a reply needing approval from a poster who already had a number of posts. I assumed it was because there was an attachment - a screenshot that seemed pertinent to me, so I approved the post. I wondered if I had missed some sort of marker on the "Moderate" menu that indicated there was something needing attention.

A day or two later when I came to check the forum I decided to look in the Moderate section, even though it had no indicator that posts were awaiting an approval, and there were several replies from a new poster. They all looked fine to me, so I approved them.

My suggestion, if it's possible, is that the "Moderate" menu should have an indicator - like "My Messages" does if you have new private messages - letting us know something needs attention.