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views under the images not refreshing since 5 days now¸

Started by Peter, July 21, 2008, 18:57

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Peter

Views number under the each image in portfolio (or search) is not refreshing since 5 days.

I wrote about it to support, and they answered:

QuotePlease contact our US Director of Operations in regards to this matter at [email protected] he will be able to assist you.

I mean what is their purpose? It seems they are not aware of the problem at all.

rjmiz

I believe your supposed to use FT support for it's intended purpose: Supplying moral or psychological support  in times of need.
Or even for supplying you with money or other necessities when your experiencing hard times.

The fact you asked for aide for a trivial tidbit like views is almost obscene!

Cranky MIZ
The voice of reason
Stock Photographer's Supplies
http://microstockpix.com/supplies/  I'm not really a "Know It All", but I play one in this forum I SUCK really really bad on iStock, my user name is vacuum

Maui

Quote from: Peter on July 21, 2008, 18:57

QuotePlease contact our US Director of Operations in regards to this matter at [email protected] he will be able to assist you.

And did you write to him? In the light of all the technical ignorance at FT it might be helpful to have a direct link to a director of operations. Perhaps he will even listen...

Peter

No I didnt. It is not only mine problem, it is on entire FT. If they are not aware of it, I dont care either.

Read_My_Rights

Perhaps nobody looks at FT images anymore?


Just kidding. The views were fake anyways. Got you again.
ID withheld to protect the (not so) innocent;)

Peter

Views in Images>Statistics>Views are OK, but those numbers under each image are not refreshing any more.

And NO, they were not fake, trust me.

Read_My_Rights

ID withheld to protect the (not so) innocent;)

Peter